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Arby's

1.6

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Arby's Reviews Summary

Arby's has a rating of 1.6 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Arby's most frequently mention roast beef, curly fries and fast food. Arby's ranks 317th among Restaurants sites.

service
153
value
148
shipping
40
returns
44
quality
135

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New York
1 review
0 helpful votes
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Not Right
October 7, 2021

I had arby's when I visited North carolina. Food was ok.
I wonder why there aren't any arbys in the biggest cities in New Jersey? Only the suburban areas.

Date of experience: October 6, 2021
Florida
2 reviews
3 helpful votes
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Disappointed
October 3, 2021

Tables were dirty, I was afraid to walk on the floor in the bathroom! Employees when asked about a new menu item said they don't eat here! When ordering the new steak sandwich they said it wasn't available because they didn't thaw it! A lot of horsing around behind the counter, it's a shame nobody is cleaning off the tables. I Do not recommend the Arby's in crystal river Fl.

Date of experience: October 3, 2021
Ohio
1 review
0 helpful votes
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New Sandwich
September 8, 2021

The new steak sandwich is tasteless, dry and has no flavor. I made my last trip to arbys. I hope this is helpful and saves someone money.

Date of experience: September 8, 2021
Nebraska
1 review
0 helpful votes
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For a $6 sandwich, the Arby's cheesesteak is a bust. Pretty plain. You are better off with a Subway steak sandwich. Generally, I have been pleased with Arby's

Date of experience: September 5, 2021
Missouri
1 review
2 helpful votes
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It looks SO GOOD on Arby's advertisement on TV… but it was terrible! Instead of the lovely thick slices of chicken breast they show on the ad they used some hard cold tough previously DEEP FRIED chunks of chicken that had a gross rubbery texture. I was looking for a (relatively) healthy chicken wrap and was EXTREMELY DISAPPOINTED! Instead of presenting me with the wrap I ordered I got a substitution that was nothing like it's description!
GO SOMEWHERE ELSE!

Date of experience: September 4, 2021
North Carolina
1 review
4 helpful votes
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Bad terribel
August 13, 2021

Bug in my sandwich and red peelings im never eating there again food is nasty i dont know why anyone would eat there

Date of experience: August 13, 2021
Indiana
3 reviews
4 helpful votes
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Inconsistent
August 4, 2021

I am a big arby's fan when they are having a good day but they are very inconsistent and some days the service is bad and the food is gross and other days the service is really good and the food is amazing. Just depends on location and day.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Horrible
July 30, 2021

This place sucks they don't have napkins and all the drinks are watered down nobody needs to come to this place as they sprayed bug spray while cooking

Date of experience: July 30, 2021
Texas
1 review
0 helpful votes
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I GO TO ARBYS FOR THE NEW FRIES AND NUGGETS THEY HAVE, THE FRIES WERE BURNED AND MEDIUM SIZE WAS NOT EVEN FILLED TO RIGHT SIZE, NUGGETS TASTED OLD. YOU CAN GIVE A BETTER QUALITY OF A NEW PRODUCT. STORE # 5310

Date of experience: July 28, 2021
North Carolina
1 review
0 helpful votes
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Arby's is bad
June 16, 2021

I am here to change my Arby's review, no longer will I give into the cultist dictatorship that is back in, I will no longer be threatened by crappy Ghostbusters remakes, today I put my foot down, Gack inc. this is only the beginning my trial may not be done yet but I have much more planned, I'm going to say it, Arby's is the worst restaurant I've ever had the displeasure of tasting, the meat looks horrible and tastes horrible, great value roast beef tastes better. And not to mention the defining factor of any fast food restauraunt, the chicken! It's so dry and bland, I've never had a chicken sandwich more disappointing in my life the only thing you do right Arby's is mozzarella sticks but how do you $#*! up mozzarella sticks? Exactly, that's not a reward, it's deep fried cheese you can't make that bad, but chicken? Come on Arby's, you have the meats but who cares if the meats taste like dirty old socks.

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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Phenomenal Service!
May 25, 2021

I just went through the drive through in Alamosa Colorado. The service was fast efficient and friendly! Awesome! Aaron Perry was Phenomenal!

Date of experience: May 24, 2021
New York
1 review
1 helpful vote
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Covid service
April 24, 2021

Want to Arby's in Neptune NJ. Only drive thru available. But when the order was wrong I walked up to the door. The lady that finally came to the door got nasty because I knocked on the door. There was no door bell to get anyone's attention,. She said I should have gotten back in line for the drive thru to get my order corrected.

The food would have been fine if they can complete the order as requested.

Date of experience: April 24, 2021
Georgia
1 review
1 helpful vote
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I visit the Arby`s in Acworth GA. On Hey 41. But this is a general review. The Mac and Cheese is the best I've tested and I'm 54. I also love the change with the crinkle fries but I miss the Chicken salad sandwich. Great Job Arby`s!

Date of experience: April 7, 2021
Illinois
1 review
0 helpful votes
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We no longer order roast beef at Arby's as it looks like a hard ball on a bun. Slices are so thin that they are hardly detected. Taste has changed to old, dryed up, slightly bitter taste. After one bite, was so bad I could not feed this garbage to my dog.
Their market sandwiches are great, so we order those.

Date of experience: March 28, 2021
Massachusetts
1 review
0 helpful votes
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Bad service
March 11, 2021

Arby's Donnell Drive District Heights Maryland Day time management rude and un professional went there today around 3:20 pm placed a order at the the drive thru with one car in front of me while I'm waiting a man walks and stands at the side of the car in front of me when the car leaves he threw his hand up and up to the window thinking he was missing something next he pulls out a card to make a purchase I blew the horn and ask what was he doing he started telling saying he had already been in line there where no cars behind me if he wanted to purchase something else he should have been asked to get in line I left and called back and spoke with the manager she was like oh well bad business Arby's I frequent this restaurant often no longer manger needs additional customer service training hope she is not the ownwr

Date of experience: March 11, 2021
Maryland
1 review
0 helpful votes
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Lol
February 21, 2021

Got food and a receipt finished are food and we got home so I was bored and I looked at the receipt and I flipped the receipt it said Popeyes lol

Date of experience: February 18, 2021
Pennsylvania
1 review
1 helpful vote
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They have the meet
January 16, 2021

Bro everything they got is the best like McDonald's your trashthank. This is the best food you can ever eat

Date of experience: January 14, 2021
Oklahoma
1 review
2 helpful votes
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Nothing like a 60 year old disabled woman being screamed at by a young employee, because employee was told she was not polite to certain customers. Employee yelled at woman and disabled husband, slammed kitchen door and could be heard screaming from kitchen. Manager needs to teach employees customer service skills.

Date of experience: December 18, 2020
Tennessee
5 reviews
18 helpful votes
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Based on the current TV ad for your company, I drove a long distance to taste this rare, prime rib sub and was totally disappointed, angry and very dismayed. For one thing, the actual sub looked absolutely NOTHING like the ad and in fact tasted like the mildew, creamy white sauce that it was. So not only did I waste my time and money that it cost me, but also the delightful feeling that I had to think I was going to get a great rare prime rib sub sandwich. What a disappointment and what a crime against the advertising industry. This type of false advertising should be banned and illegal and if you folks fall for it, you are the only ones to blame, for as I can see, many others also did the same thing.

Date of experience: September 22, 2020
California
1 review
3 helpful votes
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Prime Rib Cheeseteak
September 11, 2020

The worst sandwich they've ever come out with. Looks nothing like what they advertise. Gave me the trots

Date of experience: September 11, 2020