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Arangrant

4.3

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Arangrant Reviews Summary

Arangrant has established a strong reputation for providing reliable travel services, particularly in securing competitive flight deals and business class fares. Customers frequently commend the professionalism, responsiveness, and dedication of the agents, highlighting their ability to understand client needs and offer tailored solutions. However, some concerns have been noted regarding communication delays and occasional issues with payment processing or reservation modifications. Overall, the feedback reflects a positive sentiment towards the company, with many customers expressing a willingness to return for future travel needs, suggesting a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
107
value
76
shipping
32
quality
123
This company responds to reviews on average within 0 days

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Tennessee
1 review
0 helpful votes
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Rodney was extremely helpful
November 24, 2024

I had never used your company before and Rodney was extremely patient and walked me through the process thoroughly.

That's very important to older folks!

Date of experience: November 13, 2024
Abigail I. Arangrant Rep
over a year old

Dear Fred C.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that, as a first-time user of our company, you found Rodney to be extremely patient and thorough in walking you through the process. Your satisfaction is our top priority, and we're delighted to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Excellent service
November 23, 2024

Best prices and best service. Responds quickly. Will definitely use again.

Date of experience: November 13, 2024
Abigail I. Arangrant Rep
over a year old

Dear Sherine A.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you found our prices and service to be the best, and that our team responds quickly.

Your satisfaction is our top priority, and we look forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

Texas
1 review
0 helpful votes
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BAIT AND SWITCH
November 23, 2024

THE FINAL COST WAS 43% HIGHER THAN THE ORIGINAL PRICE OFFERED. I DO NOT REGARD BAIT AND SWITCH AS A GOOD BUSINESS TACTIC.

Date of experience: November 13, 2024
Abigail I. Arangrant Rep
over a year old

Dear JOHN G.

Thank you for sharing your feedback and for bringing this to our attention.

We understand how frustrating sudden price increases can be, especially when you’ve agreed on a certain price. As you rightly pointed out, the travel industry operates with live inventory, and prices can fluctuate due to various factors. Our team strives to provide accurate information, but sometimes unforeseen changes occur.

Please know that prices and availability are subject to change and are not guaranteed until booked and confirmed. When the price increased, our sales agent promptly reached out to you to discuss the updated fare. Once again, despite the price increase, we want to take a moment to express our sincere gratitude for choosing our services.

Once again, thank you for allowing us the opportunity to serve you.

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Excellent service
November 23, 2024

Excellent! 5 star service. Dorris helped me to choose the right flight with my requirement and flexibility. Wonderful job!

Date of experience: November 12, 2024
Abigail I. Arangrant Rep
over a year old

Dear Shabbir S.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you found our service excellent and that Dorris was able to help you choose the right flight with your requirements and flexibility in mind.

Wonderful job indeed! Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans.

Safe travels!

Sincerely Yours,
ARANGRANT Team

Florida
1 review
0 helpful votes
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Great service
November 23, 2024

Friendly, responsive and great value…
Anthony was a pleasure to deal with. Knows his stuff and is extremely responsive.

Date of experience: November 12, 2024
Abigail I. Arangrant Rep
over a year old

Dear Donna L.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that you found our service friendly, responsive, and of great value. It's wonderful to know that Anthony was a pleasure to deal with, knowledgeable, and extremely responsive.

Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

New York
1 review
0 helpful votes
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Smooth and easy
November 22, 2024

I had a great experience. They called me and gave me a confirmation in two minutes.

Date of experience: November 12, 2024
Abigail I. Arangrant Rep
over a year old

Dear Mohammed H.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you had a great experience with our service. It's wonderful to know that our team was able to call you and provide confirmation within two minutes.

Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Puerto Rico
1 review
0 helpful votes
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Excellent
November 22, 2024

Every time I book a flight with Arangrant is excellent service and the best deal. Costumer service with Jordan was excellent, he review the flights and make sure we were in the same page! As always excellent service

Date of experience: November 12, 2024
Florida
1 review
0 helpful votes
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Ticket search.
November 22, 2024

Many thanks to 'Lucky' for his patience in working on getting us these tickets. After having contacted several on-site ticket agencies, your site was the only honest people I talked with. There are many dishonest firms out there. I was ready to give up until Lucky finally gave me what I was looking for. I wanted to go Business class but couldn't afford the price.
Now We're traveling economy but better than nothing.

Date of experience: November 12, 2024
Abigail I. Arangrant Rep
over a year old

Dear John D.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that Lucky's patience and dedication made a difference in securing your tickets. It's wonderful to know that you found our service honest and reliable amidst your search.

While we understand the disappointment of not being able to travel Business class, we're glad we could assist in making your travel possible with an economy option.

Your satisfaction and trust mean a lot to us. Safe travels, and we look forward to assisting you with your future travel plans!

Sincerely Yours,
ARANGRANT Team

District of Columbia
1 review
0 helpful votes
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Very satisfied
November 22, 2024

Knowledgeable staff,helpful and great.this was my third time to use your services
Thanks

Date of experience: November 12, 2024
Abigail I. Arangrant Rep
over a year old

Dear Bahira F.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you found our staff knowledgeable, helpful, and great. It's wonderful to know that you've chosen our services for the third time.

Your continued trust and satisfaction mean the world to us. We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Spain
1 review
0 helpful votes
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Dissastified...
November 22, 2024

Where is my confirmation? Still no confirmation on the flights nor any seat assignements? Over 1 hour 20 minutes and STILL NOthing 12 hours later! I WANT A REFUND IF NO TICKET CONFIRMATION SHORTLY!

Arangrant attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2024
Abigail I. Arangrant Rep
over a year old

Dear Susan K.

Thank you for sharing your feedback and for bringing this to our attention.

We wanted to take a moment to express our gratitude for choosing our services. Upon review, our records indicate that your confirmed itinerary have been sent to you by our service team.

Once again, we wanted to take a moment to express our sincere gratitude for choosing our services. Your input is invaluable to us, and we are always striving to improve our services.

Your satisfaction is our top priority, and we appreciate your patience.

Sincerely Yours,
ARANGRANT Team

Ireland
1 review
0 helpful votes
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Change
November 22, 2024

Very quick and easy to change our flight. Thank you

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Peggy C.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that changing your flight was very quick and easy. Your satisfaction is our top priority, and we're thrilled to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Illinois
1 review
0 helpful votes
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An execellent service and great price
November 22, 2024

I have purchased the tickets for our international travels with Arangrant for many times. Arangant always offers great deal for my requests for business class. My agent, Den, is a great guy who always responds to my request quickly as well as to be able to find a great deal for us. They also offer additional discount to return customers. Arangant is my "to-go" ticket agent, always.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Belinda D.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you've consistently had positive experiences with Arangrant for your international travels. It's wonderful to know that Den has been able to respond quickly and find great deals for your business class requests.

We are also glad that you appreciate the additional discount for return customers. Your kind words and continued trust mean the world to us.

We look forward to being your go-to ticket agent for all your future travels. Safe journeys!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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I recently had the pleasure of working with Blake to book my trip from LAX to Valencia, and I can't speak highly enough about her exceptional service. Blake was incredible—knowledgeable, attentive, and genuinely dedicated to making sure every detail was perfect. She made the entire booking process seamless and stress-free, and her expertise truly shined through. Thank you, Blake, for your outstanding support and for going above and beyond!

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Irina V.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you had such a positive experience working with Blake. It's wonderful to know that her knowledge, attentiveness, and dedication made your booking process seamless and stress-free.

Your kind words mean a lot to us, and we're delighted that she was able to provide exceptional service. We look forward to assisting you with your future travel plans.

Safe travels!

Sincerely Yours,
ARANGRANT Team

Texas
1 review
0 helpful votes
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Got everything I wanted
November 21, 2024

All my requests were answered exactly how I wanted them to be within 24 hrs.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Bari T.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that all your requests were answered exactly as you wanted within 24 hours. Your satisfaction is our top priority, and we're delighted to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Nevada
1 review
0 helpful votes
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Tickets insurance
November 21, 2024

Overall is okay, chat with agent online, due to complicated questions requested agent call to talked on the phone. Apparently online chat agent only chat online and is not allow to call.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Alan L.

Thank you for your feedback!

We are glad to hear that your overall experience was okay. We appreciate your understanding regarding the limitations of our online chat agents.

We'll continue to strive for improvements and hope to provide you with even better service in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

Hawaii
1 review
0 helpful votes
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Singapore here I come
November 21, 2024

Easy to get a great price. Friendly service and very willing to explain options. Would use them again for future trips.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Juanita L.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that you found it easy to get a great price and experienced friendly service with clear explanations of your options.

Your satisfaction means the world to us, and we're thrilled to know that you'd choose us again for your future trips. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Exceptional service as always
November 21, 2024

The team continues to surprise and delight with empathy, speed, and most of all great deals / itineraries.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Karan G.

Thank you so much for your outstanding 5-star review!

We are overjoyed to hear that our team continues to surprise and delight you with empathy, speed, and fantastic deals and itineraries.

Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Illinois
1 review
0 helpful votes
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Medical emergency
November 21, 2024

Experienced a medical emergency while on vacation and Arangrant agents worked with the airlines to rebook my return flight within a reasonable time frame and reasonable cost differential. Thanks to Arangrant agents and ANA.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear William M.

Thank you so much for your fantastic 5-star review!

We are sorry to hear about your medical emergency but glad to know that our agents were able to assist you efficiently during this challenging time.

It's wonderful to hear that we could rebook your return flight within a reasonable time frame and cost. Your satisfaction and well-being are our top priorities.

We look forward to serving you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

Connecticut
1 review
0 helpful votes
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Simon provides great support
November 21, 2024

Simon helped arrange travel to Argentina - he is diligent, friendly and very available. I am a very satisfied customer.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Marla s.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that Simon was able to assist you with your travel arrangements to Argentina. It's wonderful to know that you found him diligent, friendly, and readily available.

Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Arangrant has been amazing
November 21, 2024

I've used Arangrant five times now and have been extremely satisfied with their service. I typically work with Derek S., who consistently goes above and beyond to assist me, my business, and my family with both business and leisure bookings. His dedication and attention to detail have been exceptional. I'll definitely be using their services again for my next trip in a few months. Highly recommend!

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
over a year old

Dear Jesse H.

Thank you so much for your incredible 5-star review!

We are thrilled to hear that you've consistently had excellent experiences with Arangrant. It's wonderful to know that Derek S. Has been able to assist you, your business, and your family with both business and leisure bookings, going above and beyond each time.

We truly appreciate your continued trust and recommendation. We're excited to assist you with your next trip in a few months.

Safe travels and see you soon!

Sincerely Yours,
ARANGRANT Team

From the business

Business Class Journeys, Hassle-Free

AranGrant is a specialized team of travel agents with experience and knowledge to handle complex air travel operations. Our professionals, from different areas and backgrounds, are qualified to assist with different types of flight booking and travel arrangements, such as corporate and group travel, supreme vacation journeys, and flights with highest level of comfort, even when it comes to multiple destinations/airlines or complex itineraries.


arangrant.com
Dallas, TX, United States