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Arangrant Reviews Summary
Arangrant has established a strong reputation for providing reliable travel services, particularly in securing competitive flight deals and business class fares. Customers frequently commend the professionalism, responsiveness, and dedication of the agents, highlighting their ability to understand client needs and offer tailored solutions. However, some concerns have been noted regarding communication delays and occasional issues with payment processing or reservation modifications. Overall, the feedback reflects a positive sentiment towards the company, with many customers expressing a willingness to return for future travel needs, suggesting a solid foundation for continued customer loyalty.
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Really efficient and are on top of everything. Received our tickets right away.
Absolutely the most professional and respectful experience with this company.
Dear Nelya T.
Thank you for your stellar 5-star review!
We are thrilled to hear that you had the most professional and respectful experience with our company.
Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service in the future.
Sincerely Yours,
ARANGRANT Team
Leticia worked very hard for us to get precisely the correct booking for our price target. She is a real professional. This is the 2nd time we have worked with her and will of course do it again.
Dear Ron S.
Thank you for your fantastic 5-star review!
We are thrilled to hear that Leticia worked hard to get the perfect booking for your price target. Her professionalism and dedication are truly commendable.
We're honored to have helped you twice now and look forward to assisting you again in the future.
Sincerely Yours,
ARANGRANT Team
Mr Homer solved my problems, he re schedule my flights, and it was easy
Dear APPUKUTTY V.
Thank you for your fantastic 5-star review!
We are delighted to hear that our agent Homer was able to solve your problems and reschedule your flights with ease.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
I have contacted Arangrant and have used their service for three past trips and have been thankful for their assistance. Agents are professional, efficient and expedient. I highly recommend Arangrant for travel arrangements.
Dear Donald B.
Thank you for your fantastic 5-star review!
We are thrilled to hear that you've chosen Arangrant for three past trips and have been thankful for our assistance. Our professional, efficient, and expedient agents are dedicated to providing excellent service.
We highly appreciate your recommendation and look forward to assisting you with your future travel arrangements!
Sincerely Yours,
ARANGRANT Team
As the title indicates, my agent listened to needs and concerns and managed to find at least three choices that addressed those specific concerns...and they were specific! We discussed the pros and cons of each and ultimately I can to a decision that was good for my situation. The next day my agent came back to with information that the last seat in business had been taken and could travel the next day? It was no problem for me to switch but the speed at which he worked for me was impressive. Only thing I would wish for is more time to review the travel protection plan.
Dear Joan A.
Thanks for your fantastic 5-star review!
We are thrilled our agent met your needs with multiple options and quick follow-up. We'll make sure to allow more time for reviewing the travel protection plan in the future.
Your satisfaction is our top priority!
Sincerely Yours,
ARANGRANT Team
Cyrus was very helpful… he found us the perfect flight and thought outside of the box to make it happen.
Dear Rosalee G.
Thank you so much for your amazing 5-star review!
We are delighted to hear that Cyrus was very helpful in finding the perfect flight for you and thinking outside the box to make it happen. Your satisfaction is our top priority, and we're thrilled to have provided you with such exceptional service.
We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
My flight was cancelled by Turkish airlines after being at the airport for 9 hours. Multiple calls between the airline & this agency. When I tried to speak to both Arangrant agency & airline at the same time on 2 different phones the travel agent told me this was not allowed. I tried to explain that I keep getting the run around & I just want to speak to both to fix the problem. The travel agent hung up on me. Worst agency ever. DO NOT USE.
Dear Victoria H.
Thank you for your feedback and for bringing this to our attention.
We are very sorry to hear about your experience. We understand how frustrating it is to have your flight canceled and to spend hours at the airport.
Please know that the flight delay was caused by the airline, which is beyond our control. However, we offered an alternative flight in response to this unexpected situation, which you accepted.
We are committed to improving our customer service and regret any inconvenience caused during your attempt to resolve the issue. We will take your comments into consideration to enhance our communication and support processes.
Once again, thank you for allowing us the opportunity to serve you.
Sincerely Yours,
ARANGRANT Team
Roger was very knowledgeable and also extremely helpful with my booking. I will definitely use your company to book my future trips and will definitely ask for Roger again
Dear Juliana R.
Thank you so much for your wonderful review!
We are thrilled to hear that Roger was very knowledgeable and extremely helpful with your booking. It's wonderful to know that you plan to use our company for your future trips and will specifically ask for Roger again.
Your satisfaction is our top priority, and we're delighted to have earned your trust. Looking forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Demitrius helped all the way to find the best flight. He is very professional and kind. I will only purshase flights with him at ARANGRANT. Very pleased!
Dear Stephen B.
Thank you so much for your fantastic 5-star review!
We are delighted to hear that Demitrius was professional, kind, and helpful in finding the best flight for you. It's wonderful to know that you had such a positive experience and that you'll continue to book your flights with us.
Your satisfaction is our top priority, and we're thrilled to have earned your trust. We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Great customer service and great value. Aron was really polite and exceeded my expectations and prompt
Dear New A.
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that you received great customer service and excellent value. It's fantastic to know that Aron was polite, prompt, and exceeded your expectations.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel needs!
Sincerely Yours,
ARANGRANT Team
I was assisted by Henry V. He was professional, helpful and understanding. He helped me with my booking, called me back later to confirm the booking had been processed and then arranged our seating and food preferences.
He was thoughtful and answered all my questions. Thank you Henry V
Dear CHRISTINA C.
Thank you so much for your fantastic 5-star review!
We are delighted to hear that Henry V. was professional, helpful, and understanding throughout the booking process. It's wonderful to know he went the extra mile by arranging your seating and food preferences, confirming your booking, and thoughtfully answering all your questions.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
I found tickets on line with good flight times, and the price seemed reasonable --- but before payment there was something stating " telephone only special savings '', or words to that effect so I called. I spent way too much time speaking to someone who kept being cut off -- a lot of background noise...questions that had nothing to do with my request...and finally I said for him to just e-mail me the quote --which was MORE than the quote on line. I thanked him and bought at the original price. A waste of time on the phone!
Dear Elizabeth L.
Thank you for your feedback.
We're sorry to hear about the inconvenience you experienced with the "telephone only special savings" offer and the difficulties during the call. We strive to provide a seamless and efficient booking experience for our customers, and we apologize for any frustration caused. Your comments will help us improve our services.
We're glad you were able to secure the tickets at the original price and appreciate your understanding. We look forward to serving you better in the future.
Sincerely Yours,
ARANGRANT Team
This trip is for medical service at specific clinic for me.
He did everthing I need even before I ordered.
He seems like is willing to be with me thru internet till the jobs get done.
Compare to his professiona customer service instinct was unimaginable.
I'll be back to you when I need to purchase travel fo ther specific reason.
Dear Stella Y.
Thank you for the outstanding 5-star review!
We are so glad to hear that Anthony went above and beyond to assist you with your travel needs for your medical service trip. It's wonderful to know he was proactive and provided support every step of the way.
Your kind words about his exceptional customer service are greatly appreciated. We look forward to helping you with any future travel plans for specific reasons. Your trust means a lot to us.
Sincerely Yours,
ARANGRANT Team
Will use the service again for future bookings. I will book again if they give good discounts.
Dear Nagabhushanam B.
Thank you for your fantastic 5-star review!
We are delighted to hear that you plan to use our service again for future bookings. We'll continue working hard to provide great discounts and ensure you have an excellent booking experience every time.
Your satisfaction is our priority, and we look forward to assisting you again soon!
Sincerely Yours,
ARANGRANT Team
Travis was very responsive to my Travel planning request. He offered me many options tailored to my needs. He listened to my pricing concerned and advised me on the best possible pricing available for me to make a decision inside my budget goals.
He was quick to follow up and very customer service oriented.
Dear Paul D.
Thank you so much for your glowing 5-star review!
We are thrilled to hear that Travis was very responsive to your travel planning needs, offering tailored options and attentive to your pricing concerns.
It's great to know he advised you on the best possible pricing to help you make a decision within your budget goals. His quick follow-up and customer service orientation are qualities we strive for.
Your satisfaction is our priority, and we look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Stewart was very helpful. He saved me $840 (20%) for two biz class tickets compared to booking direct with Icelandair. Excellent service. Will do business with Aran Grant in the future.
Dear Scott S.
Thank you for your outstanding 5-star review!
We are thrilled to hear that Stewart was very helpful and could save you $840 (20%) on two business class tickets compared to booking directly with Icelandair.
It's great to know you received excellent service, and we look forward to doing business with you again in the future. Your satisfaction is our top priority!
Sincerely Yours,
ARANGRANT Team
Worked with Raavi -- who was very professional, polite, patient, and prudent in helping me achieve the BEST price and schedule to meet our needs.
Dear Manfred A.
Thank you for your fantastic 5-star review!
We are delighted to hear that Raavi was professional, polite, patient, and prudent in helping you secure the best price and schedule to meet your needs.
Your satisfaction is our top priority, and we're thrilled to have provided you with excellent service. We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
1: communicate your travel plans
2: get immediate acknowledgement
3: get number of travel options within an hour
4: pick one and make reservations on line and make payment
5: wait for 20 minutes and your e-tickets are sent to you
6: that's it, you're done
Dear FEROZE B.
Thank you for your stellar 5-star review!
We are thrilled to hear that you had a hassle-free experience with us. It's great to know that our streamlined process of communicating your travel plans, receiving immediate acknowledgment, and getting multiple travel options within an hour worked perfectly for you. We're glad we could provide you with a quick and efficient booking experience.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Easy to plan international flights. Ticketing and insurance option excellent. Would use again.
Dear Kathi M.
Thank you for your wonderful 5-star review!
We are delighted to hear that you found it easy to plan your international flights with us and that you appreciated our ticketing and insurance options.
Your satisfaction is our top priority, and we're thrilled that you would choose to use our service again in the future. Looking forward to helping you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
From the business
Business Class Journeys, Hassle-Free
AranGrant is a specialized team of travel agents with experience and knowledge to handle complex air travel operations. Our professionals, from different areas and backgrounds, are qualified to assist with different types of flight booking and travel arrangements, such as corporate and group travel, supreme vacation journeys, and flights with highest level of comfort, even when it comes to multiple destinations/airlines or complex itineraries.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Avsheen K.
Thank you for your excellent 5-star review!
We are delighted to hear that you found our service really efficient and that we were on top of everything. It's great to know you received your tickets right away.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team