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Arangrant Reviews Summary
Arangrant has established a strong reputation for providing reliable travel services, particularly in securing competitive flight deals and business class fares. Customers frequently commend the professionalism, responsiveness, and dedication of the agents, highlighting their ability to understand client needs and offer tailored solutions. However, some concerns have been noted regarding communication delays and occasional issues with payment processing or reservation modifications. Overall, the feedback reflects a positive sentiment towards the company, with many customers expressing a willingness to return for future travel needs, suggesting a solid foundation for continued customer loyalty.
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When I told them to cancel my fake flight they tried to charge me more money. This is a shifty businesses
Atlas was very kind and availble...answered all questions and reallly tried to understand my planning and travel situation
Got very good price...but since months away wont know until I get to airport that its as good as he booked!
Dear stephen b.
Thank you so much for your fantastic 5-star rating!
We are thrilled to hear that Atlas was kind, available, and thoroughly attentive to your planning and travel needs. It's great to know you secured a very good price. We understand that the true test will be when you travel, but we're confident that you will have a smooth experience as booked.
Your satisfaction is our priority, and we appreciate your trust in our service. Safe travels, and we look forward to assisting you with your future plans!
Sincerely Yours,
ARANGRANT Team
Continue to send updates for flight. This is helpful to stay up to date and understand changes.
Thank you
Dear lewis r.
Thank you so much for your fantastic 5-star rating!
We are delighted to hear that our flight updates have been helpful in keeping you informed and up-to-date with any changes. Your satisfaction is our top priority, and we appreciate your feedback.
We'll continue to provide you with timely updates to ensure a smooth travel experience. Safe travels!
Sincerely Yours,
ARANGRANT Team
My personal travel expert Jade did a great job looking for the best value for my family and I and made this a very easy process. Jade went the extra mile to make sure I had a great experience booking my flights.
Dear Mark P.
Thank you so much for your fantastic 5-star rating!
We are thrilled to hear that Jade did a great job in finding the best value for you and your family, making the booking process easy and enjoyable. It's wonderful to know that our agent went the extra mile to ensure you had a great experience.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Excellent services
Gave good options to choose
Did follow up calls to see if I was satisfied
Excellent Service
Dear Anilkumar P.
Thank you so much for your fantastic 5-star rating!
We are thrilled to hear that you found our services excellent and appreciated the variety of options we provided. It's great to know that our follow-up calls ensured your satisfaction.
Your positive feedback means a lot to us, and we look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
I was advised by the sales agent to purchase travel insurance at the cost of $756, which I did. When I asked for the policy and what's covered I received an email stating
"1. Health issues, hospitalization - refund 100%, if proof is provided.
2. Challenges with changing the dates - we got you covered, penalties waived, fare difference applied only.
Bad weather and missed connections - Give us a call, we will rebook you for the next available flight.
Mishandled bags - another great opportunity to work with us and have a seamless experience.
We'll work on your behalf with the airline to locate the lost bags or have you reimbursed for them.
$50 Discount voucher (per passenger) for your next trip.
Flight delay or cancellation situations. If your flight is delayed or canceled, you can receive reimbursement for additional expenses, such as hotel stays and meals."
My wife was hospitalized in Singapore and the bill was $20,000. I asked Arangrant about the insurance coverage, and the response was no, the insurance covers your flight. If you're hospitalized and you have to cancel your flight, if the airline approves you get a refund. This is not what the agent promised and I will never work with Arangrant. They are not trustworthy.
Dear Namdar M.
Thank you for your feedback and for bringing this to our attention.
Please be informed that the terms and conditions of the Travel Protection Plus Plan are available for review on the checkout page before finalizing the order.
Kindly note that the TP Plan is not an insurance policy and should not be treated as one.
We are here to assist you with any needs, including refund requests, in accordance with the terms and conditions. You may also reach out to your credit card institution to explore any benefits and file a claim if eligible.
Once again, we truly appreciate your understanding.
Sincerely Yours,
ARANGRANT Team
My request for business class tickets to Mumbai regarding aisle seat, wheelchair support and Indian veggie meals were ignored.
On reaching Montreal, boarding pass was not issued from United, counter for Swiss airlines didn't open till 4 hrs later. Then was told by security, since I had 2 stops to India, that I must be carrying drugs. So I went thru a physical search, and my handbags were searched.
But I did get my boarding passes from Montreal to Zürich and Zürich to India.
However, once I reached Zürich, the person had the gate saw my boarding pass and it still had security marks on it so I wound up waiting again while he tried to get the Situation resolved. He eventually gave up and let me through.
What I would like is for my return trip with only one stop in Zürich to be stress-free wheelchair support, and Indian food vegetarian.
Dear Malati H.
Thank you for sharing your detailed feedback. We appreciate your patience during your recent journey, especially regarding the unfulfilled requests for aisle seats, wheelchair support, and Indian vegetarian meals.
Upon review, we confirmed that our service team assisted you with your trip, with only one stop in Zürich, including wheelchair support and Indian vegetarian meals. However, these requests are subject to the airline's availability and approval.
Once again, we wanted to take a moment to express our sincere gratitude for choosing our services. Your input is invaluable to us, and we are always striving to improve our services.
Sincerely Yours,
ARANGRANT Team
Seamless booking through Kayak and Arangrant. Saved $200 per tix over Expedia, and got 1st Class on final leg from LAX-DEN
Dear Frank K.
Thank you for the amazing 5-star review!
We are thrilled to hear that you had a seamless booking experience with us and saved $200 per ticket compared to other travel agencies. Enjoying 1st Class on the final leg from LAX to DEN must have been a fantastic way to end your trip.
We look forward to helping you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
The airline changed the itinerary without my consultation. The Arangrant team helped me find a route that fits my needs.
Dear Sagar M.
Thank you for the fantastic 5-star review!
We are delighted to hear that Arangrant was able to help you find a route that fits your needs after the airline changed your itinerary without consultation. Your satisfaction is our top priority, and we appreciate your kind words.
Safe travels, and we look forward to assisting you in the future!
Sincerely Yours,
ARANGRANT Team
Dear Eileen F.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you received excellent service from our knowledgeable consultant. It's wonderful to know that Indy made a great impression. Your feedback means a lot to us, and we truly appreciate your kind words.
Looking forward to serving you again in the future!
Sincerely Yours,
ARANGRANT Team
Excellent service from Cody, was helpful and always available.
Dear Jeffrin J.
Thank you for your fantastic 5-star review!
We are delighted to hear that you received excellent service from Cody, who was both helpful and always available. Your positive feedback means a lot to us and we appreciate your kind words.
We look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
I booked and paid for my seats but I've been getting emails from Arangrant Support stating that my seats are no longer available and I need to select different seats. Today I received another email stating that the seats I selected are premium seats and I need to pay an additional $110.
Dear Craig R.
Thank you for your feedback and for bringing this to our attention.
Upon review, we are pleased to inform you that our service team has successfully assigned your seats in the premium economy. A confirmation regarding this has already been sent to you by our service team.
Once again, we wanted to take a moment to express our sincere gratitude for choosing our services. Your input is invaluable to us, and we are always striving to improve our services.
Sincerely Yours,
ARANGRANT Team
I was a bit skeptical about the booking support but everything went smooth.
Dear Pradeep H.
Thank you for your wonderful 5-star review!
We are so glad to hear that despite your initial skepticism, the booking support went smoothly. Your positive feedback means a lot to us, and we're delighted that you had a great experience.
We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
I was very pleased with my experience and will definitely use them again
Dear Sheala W.
Thank you for your fantastic 5-star review!
We are thrilled to hear that you were very pleased with your experience. Your intention to use our services again means a lot to us.
We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
It was easy to book the tickets and the price was competitive.
Dear Vivian N.
Thank you for your fantastic 5-star review!
We are delighted to hear that you found the booking process easy and the prices competitive. Your satisfaction is our priority, and we truly appreciate your positive feedback.
We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Derek is very professional and knowledgeable. He is also polite and prompt. People like him make the company grow. I wish him good luck and success in his future endeavors. Thank you
Dear Sharad M.
Thank you for your fantastic 5-star review!
We are delighted to hear that Derek was professional, knowledgeable, polite, and prompt in assisting you. It's heartening to know that people like him contribute to our company's growth.
We truly appreciate your kind words and well-wishes for his future endeavors. Your support means a lot to us, and we look forward to serving you again in the future.
Sincerely Yours,
ARANGRANT Team
Blake provided great service and responded to my every question with grace. I appreciated having direct access to her and she never seemed to be burdened by my continuing questions, even after having booked my flights. She was so helpful and therefore, I would recommend Arangrant to anyone!
Dear Sylvia B.
Thank you so much for your amazing 5-star review!
We are delighted to hear that Blake provided great service and responded to your questions with grace. It's wonderful to know that you appreciated having direct access and found her helpful even after booking your flights.
Your recommendation means a lot to us, and we're thrilled to have earned your trust. We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
When I finally logged in the airline site there is additional fee for seat selection despite i booked business class.
Dear Myra M.
Thank you for your review and for bringing this to our attention!
We are glad to hear that everything was fine with your experience. Regarding seat selection, ITA Airways offers seat selection for business class passengers, but it may come with a fee depending on the fare class.
In this case, only international flights include free seat selection, while domestic flights do not. If seat selection is not purchased, the system will automatically assign a seat during check-in based on availability.
We appreciate your understanding and look forward to serving you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
Followed our requirements and got us a good reservation. Our second time using them
Dear Sherri L.
Thank you for your fantastic 5-star review!
We are thrilled to hear that we were able to meet your requirements and secure a great reservation for you. It's wonderful to know that this is your second time using our services.
We truly appreciate your trust and loyalty. Looking forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Easy to reserve with a personal assistant follow up call and text.
Dear Alan R.
Thank you for your amazing 5-star review!
We are delighted to hear that you found the reservation process easy and appreciated the personal follow-up call and text from our assistant. Your positive feedback motivates us to continue delivering excellent service.
We look forward to helping you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
From the business
Business Class Journeys, Hassle-Free
AranGrant is a specialized team of travel agents with experience and knowledge to handle complex air travel operations. Our professionals, from different areas and backgrounds, are qualified to assist with different types of flight booking and travel arrangements, such as corporate and group travel, supreme vacation journeys, and flights with highest level of comfort, even when it comes to multiple destinations/airlines or complex itineraries.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Eddie S.
Thank you for your feedback and for bringing this to our attention.
Upon review, we have confirmed that our service team successfully addressed the issue related to your booking. Once again, we wanted to take a moment to express our sincere gratitude for choosing our services.
Your input is invaluable to us, and we are always striving to improve our services.
Sincerely Yours,
ARANGRANT Team