Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Aqua Science

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
How would you rate Aqua Science?
grey stargrey stargrey stargrey stargrey star

Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

Instant Feedback

2,328 reviews

We monitor reviews for authenticity

Rhode Island
2 reviews
0 helpful votes
Follow Jeffrey F.
Unfollow Jeffrey F.
Share Review
Report Review

Great Customer Service!
January 20, 2022

Aqua Science has always been my go to source for our Well needs. As a Realtor, homeowner and a Landlord. They have always been very helpful. Great source to have!

Date of experience: January 20, 2022
New York
1 review
0 helpful votes
Follow craig V.
Unfollow craig V.
Share Review
Report Review

Pressure tank tee kit
January 20, 2022

Serena my sales tech. Was very knowledgable and tremendously helpful with technical issues and was able to discuss in layman's terms.

Date of experience: January 20, 2022
Pennsylvania
0 reviews
0 helpful votes
Follow Christopher L.
Unfollow Christopher L.
Share Review
Report Review

Great website! Overall a great experience. I think one time we had an issue with an incorrect part sent but they took care of it quickly

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
Follow Suzy T.
Unfollow Suzy T.
Share Review
Report Review

Excellent on all fronts
January 16, 2022

I spoke to a very nice lady who was extremely helpful. She shipped the item the very same day and free shipping was a really welcome bonus. Could not have been more satisfied. Will always check this site first before ordering from anyone else.

Date of experience: January 16, 2022
Maryland
1 review
0 helpful votes
Follow James Q.
Unfollow James Q.
Share Review
Report Review

Easy, fast service
January 16, 2022

Easy to order and was at my door in 4 days. The pump I ordered was heavy and ups left it on my front porch from 2' +, very loud when it hit the ground. Fortunately everything was intact and is working well. Some people are just $$$holes

Date of experience: January 16, 2022
Illinois
1 review
0 helpful votes
Follow Parker W.
Unfollow Parker W.
Share Review
Report Review

Terrific service
January 16, 2022

Up front and easy with timely shipment. Past customer service exceeded my expectations!

Date of experience: January 16, 2022
South Carolina
0 reviews
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Great experience!
January 13, 2022

My order shipped fast! When I sent an email, the reply was very quick. This is a good way to run an online business with happy customers!

Date of experience: January 12, 2022
Pennsylvania
0 reviews
0 helpful votes
Follow Tom T.
Unfollow Tom T.
Share Review
Report Review

Competitive pricing, prompt service
January 11, 2022

Comprehensive product selection at good prices. Prompt shipping.

Date of experience: January 11, 2022
South Carolina
1 review
0 helpful votes
Follow Pergy Q.
Unfollow Pergy Q.
Share Review
Report Review

Helping hand
January 6, 2022

Ordering was easy and purchase was easy. It took a few days to come in. Product was exactly as described works as you would expected it kept me from bending the main well pipe. I just wish I could purchase replacement rollers with it or they would at least send least one spare. They seem like they will hold up for years to come but I just like spare parts for just in case emergencies.

Date of experience: January 6, 2022
Michigan
2 reviews
0 helpful votes
Follow Chris C.
Unfollow Chris C.
Share Review
Report Review

Great product at a great price!
January 1, 2022

I've been working with Aqua Science for a few years with questions and products suggestions. Finally moved forward with a purchase. Great experience and price all around. Thank you!

Date of experience: January 1, 2022
Texas
0 reviews
0 helpful votes
Follow Maithili R.
Unfollow Maithili R.
Share Review
Report Review

Softener questions
December 31, 2021

I had questions on what system to choose. Jim took the time to explain in details per requirement of the household.

Date of experience: December 31, 2021
North Dakota
0 reviews
0 helpful votes
Follow Jack Z.
Unfollow Jack Z.
Share Review
Report Review

Leak
December 30, 2021

Jim found the part we needed and shipped it out two day delivery. Got the part all is good.
Thanks Jack

Date of experience: December 30, 2021
Colorado
0 reviews
0 helpful votes
Follow Christine S.
Unfollow Christine S.
Share Review
Report Review

Fast Service Great Price
December 29, 2021

We just ordered the Calcite a week ago and already have it. Fast and easy service. Thanks!

Date of experience: December 29, 2021
Illinois
2 reviews
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Great
December 28, 2021

Order was easy to place and shipping was super fast. Thanks

Date of experience: December 27, 2021
Texas
1 review
0 helpful votes
Follow Frank W.
Unfollow Frank W.
Share Review
Report Review

Arno 21 Water treatment.
December 27, 2021

Fast, efficient and courteous service. Sent in my well report was told what I needed based on the report. I paid for the parts over phone with credit card. My installer picked up the parts and that was it, simple.

Date of experience: December 26, 2021
Ohio
1 review
0 helpful votes
Follow Josh T.
Unfollow Josh T.
Share Review
Report Review

Great Price and Easy transaction
December 27, 2021

Easy to navigate site. Price was outstanding. Item arrived 3 days later.

Date of experience: December 26, 2021
New York
1 review
0 helpful votes
Follow Bruce O.
Unfollow Bruce O.
Share Review
Report Review

They get it done!
December 26, 2021

Excellent service, fair price, response to emergency pump repairs fantastic.

Date of experience: December 26, 2021
Florida
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Good service
December 24, 2021

Pricing is fair and quick to ship. Overall good experience.

Date of experience: December 24, 2021
Texas
2 reviews
0 helpful votes
Follow Kenneth O.
Unfollow Kenneth O.
Share Review
Report Review

AquaScience After Sale Service
December 20, 2021

I can't say it enough…. AquaScience has been awesome in its support "after the sale"…. I encountered a problem with a new pump recently placed into service. AquaScience has been super responsive to my dilemma…. Especially Jim Tutko…. I would not hesitate to recommend AquaScience to anyone in need of a pump!

Date of experience: December 20, 2021
New York
1 review
0 helpful votes
Follow Ralph Z.
Unfollow Ralph Z.
Share Review
Report Review

Well pump replacement
December 20, 2021

Ordered parts I needed. Counter man, Jim, was very help full. Everything arrive when expected. Order tracking was right on. Will buy again as needed.

Date of experience: December 20, 2021