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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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Massachusetts
1 review
0 helpful votes
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Extrol Replacement
April 9, 2022

I ordered a replacement Extrol tank and the replacement inlet Tee to make the install easier. The Tee kit included every down to the teflon tape and pipe dope. I was pleasantly surprised to find it all there. It made the install so much easier on my end as a weekend plumber. I did not have to go the hardware store once. Thanks for great pricing, free delivery and completeness in the kit. I will order from you in the future when the need arises

Date of experience: April 9, 2022
Maine
1 review
0 helpful votes
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Ordered a item, no tracking number a week later, no communication

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 9, 2022
Idaho
2 reviews
0 helpful votes
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Pressure tank purchase
April 7, 2022

Very easy to use site for ordering, and the information provided for the product was excellent.

Date of experience: April 6, 2022
Connecticut
1 review
0 helpful votes
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Fast and reliable
April 5, 2022

I buy my media here and it is always shipped fast and for a very competitive price.

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
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Pump failed
April 4, 2022

Easy peasy on the order. However the pump I received didn't work. I called first thing on Monday and they sent a replacement out immediately.

Date of experience: April 4, 2022
Massachusetts
1 review
0 helpful votes
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Perfect
April 4, 2022

No issues…. Great follow-up…answered all questions

Date of experience: April 4, 2022
Utah
1 review
0 helpful votes
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Great online store
April 2, 2022

Very pleased with the products and pricing. Good communication and fast shipping

Date of experience: April 1, 2022
Michigan
2 reviews
0 helpful votes
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Great Company
April 1, 2022

Worked with Page at Aqua Science today what a helpful and friendly employee. She followed up on a order that was not entered correct and fixed the error before the order was shipped!

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
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Fast (free) shipping. Great tank, great price. Thanks!

Date of experience: March 30, 2022
New Jersey
1 review
0 helpful votes
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Not a scam lol
March 30, 2022

I will say I was a little apprehensive at first due to name recognition or lack of it for me, however product arrived quickly and at a good price, so I'm very satisfied and in the future if the need arises I'll be sure to revisit.

Date of experience: March 30, 2022
Tennessee
1 review
0 helpful votes
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Great customer service
March 30, 2022

I needed my well Water tested and they were able to take care of this for free. Once I receive the results they identified what I needed very quickly. I easily placed the order and it was shipped super fast. Great customer service.

Date of experience: March 30, 2022
Georgia
1 review
0 helpful votes
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Good service and prices
March 30, 2022

Found what I needed and it was shipped fast, said what I wanted do not need 50 characters!

Date of experience: March 30, 2022
New York
2 reviews
0 helpful votes
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Great
March 30, 2022

Great service and free shipping. Easy to handle containers

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Satisfied
March 29, 2022

Professional advice, fast service, friendly, great prices

Date of experience: March 29, 2022
New Jersey
1 review
0 helpful votes
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Not finished yet
March 28, 2022

Not yet finished with my transaction with Aqua Science. Returned a part that I ordered and to see if I get a credit for the returned item. After that I will have more to say.

Date of experience: March 27, 2022
Minnesota
1 review
0 helpful votes
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Requested a water test kit which arrived promptly with easy to read instructions on how to collect the water sample. Returned the sample and received an easy to read analysis of the sample. This was an easy no BS process. I highly recommend this company.

Date of experience: March 22, 2022
Pennsylvania
2 reviews
0 helpful votes
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Excellent
March 22, 2022

Quick response to my questions and excellent pricing.

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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OUTSTANDING CUSTOMER SERVICE
March 22, 2022

Jim displayed outstanding customer service. That tells me it is a great company to do business with.

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
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Service
March 21, 2022

Whole process was fast and convenient would definitely buy from again

Date of experience: March 21, 2022
Minnesota
1 review
0 helpful votes
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First time credit snafu.
April 19, 2022
Updated review

I have had these cards for decades, first time I ever had problems. Delayed my order. The related materials I ordered from A****n arrived weeks earlier, ordered with same card. The controller looks good, have not yet installed.

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2022

Competitive prices
March 3, 2022
Previous review

Competitive prices.

Date of experience: March 3, 2022