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Apple Reviews Summary
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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This company just cant have enough and keeps doing new insane things
I have owned every Apple device since the launch of the first MacBook laptop. I think it is fair to say I am an extremely avid fan. I have always received excellent customer service from them. A most exceptional company!
Apple knows very well how to attract consumers and doing very well in this aspect whether its a product or website which present the product with awesomeness.
I've been a tablet customer for the iPad for years. I also own a notebook, which I think they do a great job with as well. Great place to shop for a computer, yet it's also great to visit the stores in real life. I highly recommend it!
Prices are too high. They should also think about public like me. I really want use its products but i cannot afford. :(
What can I said, after I tried the Samsung Galaxy, this is heaven. Fast, free of crap from android, easy to answer phone calls, with Samsung many times is extremely hard to answer a phone call, anyone that tried the galaxy knows what I am talking about.
The Apple shop in my City is always very busy, but always staff ready to help. For me the products always seems to be 30% more expensive than the nearest equavelent. For a high end phone for instance you wouldn't get much change from a thousand pounds! Sorry but I can get a better phone fvor my needs for at least two hundred cheaper!
They are best and delivered what they promise to the customers! Best products ever...
Hi the best products they are producing but Iphone 5 is bit low quality of because the aluminium frame got scratch and dent when it fell down to any hard surface. I never experienced this issue with Iphone 4; even it was heavior then iphone 5 frame.
But over all good product. I like pencil also.
I love their products specially iPod is an important part of my life, It helps to make my workout easier and I would say best of the rest music player
I found all my iPhone cameras to be poor - the macro and zoom are only passable, the image stabilization is not great and the color register is not true to the light, especially at night, the photos always seem to have an orange cast to them. I dislike that they don't have any non metal Mac laptop covers on in iPhones cases any longer as i have a nickle allergy so they tweek my wrists and hands. I much preferred the white plastic casing on both items, even if they had a tendency to break more easily if dropped. Ould be nice if one could have plastic casing as a purchase option. The power cords wear out so quckly they are nearly disposable, and each device seems to demand a dfferent jack, so one has to have 6 different power cords around, frather than having one for phones and one for computers. We have had better luck purchasing replacements on Amazon and Ebay than from Apple. They seem to last longer as do the chargers. I also dislike that there is no customer service via email. You basically need to shlep into the store if you having a problem with any of their products. I wish they had customer tec support via phone or email.
My son owns an ipod, ipad, iphone from them! Not bad huh? He likes his stuff and is very protective of it! He has let me use his ipad occasionally as it takes nice photos. They have the technology for their stuff!
Just prices are very high. Quality of product is very good. Apple should keep in mind that everyone could buy apple product.
Going into an Apple store can be intimidating. There is always a bewildering array of merchandise to pick from. Sales associates are too busy to take the time to fully explain what they are selling. More interested in commissions than customers. Ask an out of the way question and you get the "duh" stare.
I found this, very creative and reliable, electronic products specially their Macintosh is one of the best computer in my opinion
I purchased an Ipad 3 4 years ago and it has been one of the best products that i've bought from any place. Definitely would recommend Apple co! William B. Ga..
Apple product always `having best in the industry with good touch experience and battery backups. Never gets hung. Good one.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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