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Apple Reviews Summary
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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Been using apple products forever. Now i love em even more.
Apple makes most ingenuous product in the world. No other product or company even can defeat this
I got iPhone and MacBook and I am always very happy with the performance, product finish and product quality. Thanks for the excellent and rewarding experience. Julia
Never had a bad moment with employees at Apple... the kids that do the tech work know their stuff. Have had wonderful results also with telephone help from Apple techs. Great service.
I use Macs for mostly editing and work - had several generations of macbook pros and they were amazing.
Apple is my favorite, not just its fast but its much easier to use than others
I like Apple as go for shopping and a resource for my tech issues.
I ordered couple of items via the site
I love that!
Well, what can I say! Apple is just great. ITunes for my music and I have used Apple's online help heaps of time with success! Thanks Apple
Apple have awesome quality, which non other compnay have in world. I love there devices for that thing...
Few problems throughout the years with my apple products, but always able to be resolved quickly in apple store
I've used an iPhone 6+ for a long time now. It usually rests in my back pocket and i've never managed to bend it near the speaker rocker or anywhere else. So dont listen to those idiots who are crying about bending their phones or are doing this on purpose - value the things that you buy.
Switched to Apple products about 5yrs ago. The best thing I have ever done. What is the reason to buy a new computer every couple years because it gets viruses. Apple just doesn't have those issues. My laptop is running just like when I bought it 5yrs ago. LOVE my Apple
I have and iMac, and iPad and hopefully an iPhone soon ;) (taking me a while to save! Lol)
Yes they are more expensive initially BUT tbh my iMac is 7 years old... Never had an issue, free updates, no more tinkering with incompatible drivers, windows updates OR a slowing system with random crashes! My machine is nearly as fast now as it was when new, I have been unable to say that about any windows machine I've owned... And there's been Alot:-/
I even brought my daughter an iPad mini (my son already has one) after returning 7 Samsung tabs due to charging faults, battery issues etc. (that's not even an exaggeration it's a true fact :-0) anyway had issues with FaceTime for some reason, contacted apple care peeps and Wow they were straight on it (even rang me back so I wasn't charged for the call) it couldn't be solved that day so was passed onto their geeky peeps to deal with it, received daily calls or emails updating me that they were working on it and it was a priority due to a glitch (not sure of the techno lingo) and viola 3 days later all working well in the land of FaceTime, even had a follow up call to check that all was working well and were there any other issues they could help with! 5 stars from me apple
Apple is producing world's most unique and fast OS and windows can never reach their brilliance
Its trendy, but there are other phones just as good for half the cost. It all depends on your price range.
Apple is the name of quality. Everything produced by apple is amazing. I am very old customer of apple. Iphone6 is awesome.
I have had better luck with Apple Products, particularly imacs, phones and ipads - than I did with PC's, Androids and WIndows Surface Tablets. They experience fewer glitches and viruses and are easier to use. The downside is the price. SInce they are an exclusive manufacturer with their own operating system, the prices are higher and the apps for products are fewer.
ICloud? Good luck trying to cancel this 99 cent must have from apple. I do not even have my apple phone anymore and I am still trying to cancel the ICloud plan four months later. Apple is a monopoly that disguises itself as a corporation to invade privacy. If all those profits were used for good, maybe Apple could make an easier way to cancel plans. Iphone... gotta have one now, there is almost no choice in communications anymore. So, what is the point in reviewing something that everyone is basically being required to have. 9/14/2015 Still have not been able to cancel this crap. Havent had an Iphone in over a year.
Apple is an over priced mania if my i phone screen cracked i should not pay 200 to get it fixed. Work on it
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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