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Apple Reviews Summary
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
This summary is generated by AI, based on text from customer reviews
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It is impossible to argue with the quality of this company. Hands down the best products I have ever used. My ipod, macbook pro and iphone 5 are in amazing condition after so much time. I'm a grown man admitting to being an Apple fanboy.
I have to say that Apple sure makes great products. IPhone, iPad, etc... They all just work.
Not only products but also customer care it's second to then.
Guess the high price we pay are justified
Love their free engraving on devices. I prefer buying from them online than from Apple stores
I bought a phone, I was expecting that will work superb. But that was most pathetic phone i got ever.
Love it but I hate that I'm hooked. I wish I could use a simpler smartphone. The prices for the cables are horrible and my old one is almost broken. Hate buying a new one that costs a whole lot of moneys.
Apple brand has iconic name in the market. They always try to introduce something new, which is good thing. If anyone there reading my message please try to sale on affordable price. Your prices are very very high. Every time I cannot buy your product.
Steve Jobs made a living off of the backs of children, what a monster! The prices for anything APPLE is totally absurd and quality is horrible.
Id been without a phone since Sept barely received a new one last week... and the new iPhone is already acting up. I'd much rather have my old Blackberry it seems like with all the technology out there that Apple iPhones would at least work properly and be able to do some of the stuff cheaper phones do. For the price of an Apple iPhone in my experience its a total rip off. Went to Apple Arden store so many times some of the worse customer service I mean they are great while selling you... but the second you have purchased your item its as if you don't matter anymore... I even spoke to so called management which was a complete waste of time, why be or say you are a manager if you cant make any executive decisions... Seriously don't waste your time at Apple Arden not if you value your time... Awful experience...
Its clear to me that people are sheep when it comes to apple to them its a fashion accessory i dont think they are to worried if it works well or not they are more concerned about getting it out in public and hey look what i have i can afford one of these im successful im cool no your not your just a sheep caught up in the apple marketing machine get over your self and get a life!
Apple has big in market that is very good. But prices are very high. They must think about middle class people. They cannot buy their products.
I have had an iPhone and two iPads for years. I got the first iPhone and I'm about ready to get the iPhone 6 S plus when it's available. I tried a galaxy and it was OK but I'm just an iPhone person. It's easy to use and I can navigate my way around so easily. I love the apps and it runs very fast. If I have had to call customer service I've gotten nothing but great help and wonderful customer support.
Benn running on Acer for years, but once I tried Mac pro, everything has changed and I can't see myself running on Windows again.
Best thing in the west, definitely. I can take it anywhere and it always runs like it should. Apple is one of the most top notch companies ever.
Still waiting for next big thing, but no one can touch them.
I know apple is taking over, but I still love this brand. Apple iPhone, iPad, and iMac... i'll be getting the iwatch soon as well. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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