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Apple Reviews Summary
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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Ordered a laptop screen for my mac last week and got a good design. Impressive!
It would be nice if I could use my device exactly the way I want it, but it's really designed for one way to use, so you don't have to think too much about it. Overall, really great.
I bought a Macbook at 4 years ago, suddenly i got problems, i went to there, agent solve problems for me and download new version for me. I was very happy for their service.
They are good if you dont know there is better out there for cheaper but once you know you can get better for cheaper they seem very overpriced. Laptops being just 1 thing.
Prices are too too too high. They also make products for those, who have low budget. So everyone can buy apple's products.
I hope they will listen my opinion.
Apple is the best in all products. Keep making products like you already doing and even you do more improvement in you products which i like most
Not as cheap as the competition, but the right choice if you don't know how to handle tech and don't want to mess up your device. :)
I switched up from 5S so i can't say how much it is an improvement over 6 but i definitively enjoy the new OS9 and the bigger screen.
Make me want to stab myself in the face repeatedly with a dull rubber hose.
Love the iTunes --easy to create a playlist with just the right sound and mood. Also quick and easy.
I was transferred to an apple specialist from AT&T, who was unable to get a signal on my new iPhone. I could tell from the start that she was not knowledgeable because she kept referring back to apple's cheat sheets. We got disconnected, and the next agent asked "surely you know how to do that," which I felt was quite demeaning. I told here that and she tried to apologize but the damage was done. She couldn't help me, so I'm off to the AT&T store tomorrow morning!
This Apple is one of the most expensive place to shop and they have all kind of different devices that are in good quality which you can buy, not many people can afford, but there are not always on sale
My grandaughter wanted an ipod and all the prices were to the sky I checked their refurbished items. I found the ipod it came in an Apple case like knew, it looked new and it has been working like a new one for almost a year.
Thank you apple for fulfilling technical need of businessman like me. All latest models are flooded with features which are awesome.
Many people are jealous of Apple's success, but my husband has been at the forefront of everything Apple from their beginning, and has owned every Apple device from their humble beginnings. He has worked for Microsoft, X-box, Playstation, and other Companies, but Apple has done better financially in spite of set-backs and challenges, than many countries!
Me? I used PC's most my life, because I didn't know better. But, since my "conversion" I don't want anything else. It is worth paying for top technology, top graphics, top security and more. No matter what people say about Steve Jobs (he had a lot to improve in his personal life maybe? Like all of us in this Family of Humanity), but for sure, he was a visionary, and VERY good at it.
I'm grateful for the technology that keeps my life safer, organized, and moving forward at the fastest speed possible (AND, we all get to find balance and wisdom in that). Thank you APPLE for inspiring, and blazing the trail toward excellence for the rest of the technological world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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