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Apple Reviews Summary
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
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Got iPhone 6 plus for almost 1 year. It works so great as advertised. It is the right size for me and I can see the video or pictures clearly. And the space gray color is so beautiful and perfect, Apple did a great job of achieving slimness. I have a very protective case over the phone and it is still slim. Love it!
I am an apple fan for sure! Their products are always highest quality and they stand behind them.
Been having my iphone 6s for 6 months now. Awesome service and very practical. Will upgrade in September when the 7 comes out :)) )
I wish if I could offer my Skills to this company for free.
I bought some iPhone accessories like covers, cables and charger. Always perfectly packed and in time. You can find similar product with a very cheaper price but... Sometimes it's better to buy genuine parts and accessories.
Good apps and I love shopping at apple and ue ing my iPhone is awesoe. The only thing I wish is the site was a little more easy to use. Some of us take a little while longer to learn than other. Pleased all in all.
They might be more than a cheap windows PC, but the build quality and reliability is outstanding. If you have an iPhone, the integration with the computer is just wonderful and so easy to use.
I am on my third iPhone (6s). I really enjoy using it. Everything I need is at my fingertips on my screen. I have watched too many friends with other phones having a difficult time remembering where to locate what they are looking for. The support teams at the Apple Store(s) in Texas and New Jersey have always been confident, competent, and friendly. No question has been too small for them to take time to answer.
Amo todo lo de Apple y compro muchos productos
Just want to give Apple excellent review they deserve. Hy Mayerson
The Apple Care is one of the most useful adventures of my life. I am 78.
I highly recommend Apple because they have the best customer service support online, in the stores. You see your name on the screen and they treat all customers whether the computer is new or old and the technicians all of them are well trained. There products are pricy but the quality is superb and the followup care is great I highly recommend Apple.
I have got iphone 6+ n cant even tell you how does it feels, its just beyond awesome infact one of the best phone in the market. Superb touch n features n various securities to keep data protected. Kinda love this product
Speaking specifically about the website, when opening it up you get the feel of premium, which quite obviously is what they're about.
In terms of moving around the site, it's easy to find what you're looking for, or see what newly been released if you're after that 'new gadget' feeling.
It's not a site I visit regularly, but when looking to buy an Apple product, I'll definitely shop on there and plan how much of a mortgage I'll need to take out on the house to afford the Apple Watch.
We went to mall of America to get my dads iPad screen fixed... it was not in bad condition at all it still worked, a mall kiosk fixed my iPod for $50. Apple wanted $250 to replace screen and the re furnish and the sell it again and the my dad would get about 40% his next iPad he buys. He got it fixed at quick fone repair for $70 and got to keep it
I love their OS, but their hardware so expensive and not the latest tech
I have always been a huge supporter of apple products (I have a macbook 2011, iPad, and iPhone), but recently I have been questioning my support. I've always loved the macbook because of it's simplicity to download and listen to music. THAT is the main reason I buy apple products.
Now, my iTunes does not have the available updates to sync my iPhone to get my music. When I bought my new iPhone, I was so worried about being able to get my music back. After countless hours (about 8 hours of work) I got everything on iCloud, and was told multiple times by apple employees that it would be easy to get my music. Just "plug the phone into your computer" and I'd get everything synced right away.
One: My phone does not sync with my laptop now because my phone is so new, and my computer is so old and it isn't "capable" of getting the new updates. So now I have a phone with all of my music on there, but I can only listen to my songs over Wifi because my phone won't sync!
Two: Apple employees knew this, and didn't tell me. They took advantage of me and just wanted me to buy a new phone.
Three: I am not going to be an apple customer anymore if I can't use iTunes. And I'm not going to be pushed into buying another laptop when mine is still working OKAY. It isn't great, but I don't have the money to buy another, GET THAT THROUGH YOUR HEAD!
Four: Now my phone randomly starts trying to download my music over LTE, which is using all of my data! It will only do this over LTE, not wifi. Fishy? I think so.
Thank you for tricking me into buying apple products that CANNOT be compatible! I am not a happy customer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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