A Place for MomReviews 2,412

Contacted a Retirement facility on my own. Was put immediately in touch with " Diane " What followed was a nightmare of harassing phone calls until I threatened to get authorities involved. WHY DOESN'T OUR GOVERNMENT PROTECT ITS MOST VULNERABLE, ELDERLY CITIZENS? I MIGHT BE OLD, BUT I'M READY TO TAKE THOSE MERCENARY CORPORATIONS ON! E. S.

OH MY THIS PLACE CALLS YOU every week; I had to block them several times; they did not assist with my parents going to an assistant living. I accessed their site while my husband was receiving chemo; I told them that I was doing research and had to put my name and number in order to review this site. It has been a nightmare since 2018. When 1 parent passed they would not let up; they still kept calling; it was down right harassment!

Words cannot express how " A Place for Mom" was a answer to prayer for me and my family. My sister had been hospitalized twice and had a life- changing surgery that was going to make it impossible to return home by herself. I was given a 48 hour notice by her rehab facility to find her a new place to go. I had heard of " A Place for mom through commercials, but was not sure what services they provided. After searching for places for hours with no luck, I called " A Place for Mom". The local representative listened to all of our needs, what we could afford, etc. and immediately gave me a list of facilities that met our criteria. She was very knowledgeable about all the facilities in our area. My sister ended up at Skyline Village in Homewood, Alabama. This facility is absolutely wonderful. It is a independent living facility with services. It is aesthetically beautiful as it situated overlooking the city of Birmingham. It is a close community where the residents care for one another. The staff works tirelessly to make it like home and to make sure all the residents needs are met! Very reasonably priced with great amenities! I can't say enough to express my appreciation for the services provided by "A Place for Mom" and for my sister's new home, " Skyline Village!"

A Place For Mom suggested the perfect place for my Mom. I tried to provide all of the information about her and her finances and it turned out better than expected during our trying time. I highly recommend using A Place For Mom as these professionals know the right questions to ask. The follow through by the representative was speedy fast with potential places calling me within an hour. I found the perfect place within 3 days. A Place For Mom was a big stress-reliever. It's also free to the user as the chosen facility pays them.

I contacted A Place for Mom accidentally when trying to get information for my mother and honestly tried to avoid the calls. But when I spoke to Natalie, she was so helpful... she totally understood my needs and pointed me in the right direction, which I was initially resistant to because I thought I had my mind made up. She ended up telling me about a place that was right in my backyard that I didn't know existed. It turned out to be a perfect fit for my mother who has moved in and is happy there today!

I would have been better off without "help" from this agency. The woman I dealt with seemed mostly focused on getting her commission. I was bombarded by calls and emails from various assisted living facilities. I am familiar with the local area (Charleston, SC) and could have done better by doing an online search myself. (I ended up choosing a place that I found on my own that is not one that gives her a commission.) The Place for Mom rep was in a different part of the state, and she referred me to places not close to me and IMHO not always suitable for my loved one. If anyone wants help in the Charleston area, there is a locally based locator for assisted living that is much more helpful. Look for them!

A Place for Mom uses fraudulent practices to obtain their referral fees from placement organizations. All this company cares about is their fee - even when they did absolutely nothing to facilitate a placement! I live three states away from my parents in Wichita, Kansas and used the internet to see what options they might have for local care. I was contacted by a representative who spoke with me briefly about my parents situation. I advised that I was simply looking at options and that my parents were planning on staying where they were and I did not want any further contact. A year and a half later, my mom broke her hip and my brother worked with a local person in Wichita to find an assisted living facility who said A Place for Mom would get the referral fee, even though they did no work on the placement. When I contacted Mark Werner, Midwest Regional Sales Representative, whom neither me or my family had ever spoken with asking him to waive the fee, he told me he would call the facility. Instead, that very day, he sent an email to the facility stating he had been emailing, texting and calling me with placement information which was a lie as I had no contact with him whatsoever. All to ensure his organization would get the fee. He basically perpetrated a fraud on my family to receive a commission he was not entitled to. A Place for Mom wants you to trust it - DON'T! If they do this to get a fee, what other fraudulent practices will they engage in to take advantage of elders and families?

I submitted an online request for information and was immediately called about the request. At the time I was a little unprepared for a conversation but decided to go ahead and discuss the situation with my mom. I was pleasantly surprised with the support, professionalism, and abundance of information that was provided. Matt was familiar with my location and able to provide wonderful direction and help where needed. This was a difficult time for all in our family and we didn't utilize any facilities or services in the end but will be better prepared for the day we will need it. Thank you so much!

Jennifer was so helpful, compassionate and very genuine! My first conversation in was late July. I had 6 places to see in my inbox within 3 days. By August 31, 2019, my uncle was moved into the setting that suits him perfectly!! He is very happy, making new friends, and participating in things like bingo, and making decorations, more than I ever expected!

I would definitely recommend Jennifer and A Place for Mom to anyone!
Thank you very much!

At 5000 dollars a month you would expect people to be giving you the royal treatment. Not so woth this place. On move in day the staff was cold znd indifferent. While moving my parents in we receiced NO help. No WELCOME at all. We had to locate the luggage carts with ZERO help from.the staff. The room was dirty and the carpet was filthy. Dont get me started on the dog food that they serve for dinner. Actually, i woukdnt feed that food to my dog!. After lessvthan 2vweeks you have screwed yourselves out 5 k a month for god only. Knows howany years. This facility and the staff SUCK