A Place for MomReviews 2,411

Place for Mom recommended 5 top places for our mom. We chose Cherryvale Place. They were very nice at first but as time went one mom did get the care she deserved at the price they were charging. When she passed only the workers gave their condolences.It was like the director and marketing person didn't care. When we had issue it took forever to getting any answers. We are very disappointed. We should have done a lot more research.

I called A Place for Mom not knowing that they were a referral service. I naively gave out all our information early in the call. When I told them that I had already done some looking, they wanted to know where, and I figured out that it was because they couldn't get commissions on those places. I got a bad vibe and told them I wasn't interested. The next week, when following up with one of the places we were considering, they said they were surprised that I was calling because A Place for Mom had sent them an email telling them I had selected another provider! Weird, untrue, and unhelpful. I had only begun my search and was NOT using their services.

I loved the smell and cleaness of the place. The staff was very polite and caring. The apartment was very pretty set up of how i could have my furniture.

They referenced 3 places from 1-3 year minimum private pay before they accept them as Medicaid. Problem is they may not get Medicaid after meeting the Assisted Living minimum. Also, you could end up on a wait list after meeting Medicaid criteria to apply. Then your broke and can't private pay anymore. What does that leave some nursing home to dump them in. Or you find out your monthly income is too much because Patriot Angel was referenced to help with private pay if you qualify for VA benefits. Medicaid should also do their look back before you spend down if they are going to disqualify you for giving a graduation gift as an example. While listening to an Assisted Living spell out the additional cost of 1000 a month for doing their laundry, extra house cleaning, etc. Not that it was an issue but they don't take individuals with addictions so perhaps they should ask that as well. If you don't have to worry about that their probably alright.

Placed my mom in a home recommended by APFM. Staff was inadequately trained... made med errors the first two days. Meals were substandard... could not approach staff with concerns bc they would avoid me. Could not get out of there fast enough and that establishment has since sued us for not paying the full month's payment... looked great from the outside but not what it seemed.

Its difficult to be sure that your making right decision, when looking for place where your family member will be, well taken care of! But with this service A Place or MOM, they gave me multiple names of qualified caregivers in the area I was looking! I went to check out 6 or 7 landed on this Palliative home called Loving Heart Senior Care, owned by Rocky & Micheal! They were such a blessing! Could never made a better choice, for my Father he was treated like family, what a weight lifted from my shoulders! Dr. & nurses came to house to do check ups! They treated him with Dignity & Love, I could sleep at night knowing he was in good hands!

I was looking for Assisted Living facilities for someone I know. I called A Place For Mom thinking they would be able to offer some assistance. They just wanted a bunch of personal information, and then after a long conversation, they basically told me the same stuff I had already learned by doing a Google search. They did not have a list of places which had opening, those places still had to be contacted, and when I started to ask the rep from A Place For Mom, my own questions, she just hung up. I was so disappointed, It is easier to find what you need by Google searching and making your own phone calls and sending emails. I do NOT recommend A Place For Mom.

My mother doesn't have a lot of money. They were supposed to send me some options. Instead, they sent me an email saying she should look into medicare options and they couldn't provide me options. My husband and I were willing to help with the cost, but they just wrote us off. I cried when I received their email.

Most of their advisors do nothing to help families find a place for their loved ones. All they do is get your info and pass it along several communities and then keep on calling to find out where you moved so they can collect money from the assisted living that you chose. Very dishonest company. They demand pay from assisted living once someone moved into that facility, even thou they don't help at all the families, with anything. ( A few advisors are doing their job though). For the most part, they are scammers. Do yourself a favor and google assisted living facilities for yourself instead of using crocks that all they want is MONEY!

I wish I could give them no stars, as that's what I got from them - nothing. Nothing but hundreds of phone calls from places that aren't in the area we are looking. After about six to 9 months of taking calls from places they sold my name to I get a barrage of calls from a place for mom insisting on knowing where we moved our loved one - even thought they did nothing to actually help us find a suitable place. I assume they get paid a fee - for doing nothing. Do yourself a favor and stay far away from this scam of a "service"

I had an urgent case. I left a few messages and got a generic water downed response, a written message. No care no personal touch...
Only about the money.

A place for Mom let's people add positive reviews on homes they have contracts with but they won't let the negative reviews get posted. Our mom was abused in Thousand Oaks and the owner's friend posted a fake positive review. They wouldn't remove it or add our truth. We even have copy of state violations & pic of stage 3 bedsore.

We were referred to an assisted living facility, The Bridges of Charleston, it was horrible. The staff are rude, don't do their jobs, charges for services not provided. Residents were talked to ugly, never answered call lights. Took days to get any results on a kidney infection. No help with baths, no reminders for going to meals, no assistance in putting up clothes or making beds. No real activities provided. Walls have been plastered for over a month, the building floods. I guess it would be great for someone who could do everything for themselves, if your family member can't or is confused don't go here. It was the worst healthcare I have witnessed in my over 30 years of being a Registered Nurse. So glad I am moving my mom out. Almost $3000 a month wasted on this place. Thankfully I am able to bring her home with me and use her money for real care. Please look at these facilities before sending someone there.

These website is completely misleading, they immediately bombard you with text, email and phone calls. They can text and email but you cannot respond. Phone call or nothing, pushy, rude, heard nothing I said, just kept talking, may as well been taking to a robot. I've never been so disgusted with a company that is supposed to help. All they are worried about is the $ for their commission.

My children were steered to an assisted living place for me that turned out to be a disaster. The place was obviously on its last legs when I got here five months ago and now the state has shut it down. All residents must vacate. They should carefully vet a place before recommending it. I have had a horrible experience at great expense. Check things carefully before making any commitment. Demand proof for all claims about the services and amenties. I witnessed abuse here. That I was not a victim is due to the fact that I am neither disabled nor demented.

Two years ago during the Covid outbreak I was looking for an assisted living facility for my mother and stepdad. I reached out to "a place for mom" to inquire about the available options. Once I learned the Covid requirements for most of the assisted-living facilities we decided to go a different route. I told "a place for mom" that I was not interested and I had decided on an alternative. Since then, I have received hundreds of calls and emails asking how they could help me find an assisted living facility for my mother. Regardless of how many times you ask people not to call you they continue to do so. I learned later that if you even spoke with somebody at a assisted living facility that a place for mom would send them a bill for their services. Even though they didn't do anything! A place for mom is a network filled with sharks! I chose an independent provider who steered me in the best direction possible. Don't call "a place for mom" you'll be sorry you did

We found this place on an internet search. They referred us to "Peoria assisted living". We moved my mother in there because she had the beginning of dementia. Within a month she was dead. WE ALSO FOUND OUT AT LEAST 7 OTHER PEOPLE DIED AT " PEORIA ASSISTED LIVING "Nobody dies from Dementia within the first COUPLE MONTHS JUST AFTER THEY WAKE UP ONE DAY. Before 2 months my mom was dead. This facility, "A place for mom" does not screen the company's they refer and wherever they refer you could be DETRIMENTAL TO YOUR LOVED ONE. PLEASE TAKE CAUTION WHEN SEARCHING FOR A PLACE FOR YOUR LOVED ONE.

What many don't realize is A Place for Mom will recommend a community without any of their staff visiting the community. How can you recommend a community without physically visiting a place?

What are these communities sacrificing if a community can provide a deal to move in? Not profits. They are sacrificing staff.

Ask a Place for Mom how many are on staff and for how long in the community they recommend.

Ask a Place for Mom who will actually be looking out for and caring for your loved one? Don't let them include the maintenance staff.

And get ready to be bombarded with calls and emails, all promising deals. A Place for Mom does not listen to what is essential to you. They will send their paying communities your contact info.

APFM stands in the middle of prospects and senior living communities. They fraudulently bill for leads that they did not provide. If you refuse to pay they cut off all new leads. They should be ashamed of the "service" they provide.

The people that answered the phone each time I called were very nice and helpful. I was transferred to a senior living advisor named Carrie. She stated that they could not provide the service I was looking for and stated she would email information with other resources. I never received the information and called back and was given her email. I emailed her and she has not responded. I was disappointed because I was already stressed about finding a facility for my mom and the lack of follow up was very disappointing.