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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Oregon
1 review
0 helpful votes
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So helpful!
August 15, 2024

A Place for mom quickly and efficiently sent me a list of resources, set up tours, and pivoted when I wanted to look at other options.
My only complaint is that 5 minutes after I finished speaking with them my phone started to ring off the hook with the facilities trying to setup additional tours. It was a bit overwhelming.

Date of experience: August 5, 2024
Florida
1 review
0 helpful votes
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A great way to increase the likelihood of a true comparison of what's out there.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Review of PFM
August 15, 2024

Decided to use your service after some futile attempts of our own. Laura was Excellent. Not to mention that she was close by. Laura set up appointments for us, gave us suggestions and followed up on every issue. She was excellent. Highly recommend both Laura and PFM..

Date of experience: August 5, 2024
Missouri
1 review
0 helpful votes
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Thank you!
August 15, 2024

Westbury Senior Living is a great place to live. They are always kind and caring! THANK you for all you do for my husband!

Date of experience: August 5, 2024
Washington
1 review
0 helpful votes
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Blessed beyond words
August 15, 2024

Blessed and thank full 🙏 professional and caring people, not a recording. Sean went above and beyond to help with my father's needs. He helped me find the perfect place.
He followed up with me to make sure everything was going through and he asked if he could do anything else.
Couldn't have did this without your amazing organization.

Date of experience: August 4, 2024
Ohio
2 reviews
0 helpful votes
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Relief
August 14, 2024

I reached out to A Place For Mom when I was at my absolute lowest exactly 2 weeks ago. I chatted with the loveliest person, and within hours appointments were scheduled for memory units that would better suit my family member. It was overall a very, very lovely experience and here we are moving him into a new facility in the next day or two. I would never have known about this new facility if it was not for the initial phone call I made. I'm just so grateful and so relieved.

Date of experience: August 4, 2024
North Carolina
1 review
0 helpful votes
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A Place to Start!
August 14, 2024

I recently took over as power of attorney for both my brother and sister in law. They could no longer mentally or financially take care of themselves. Since I'm 71 I had no idea how to start the process of placing them in an independent living facility. A Place for Mom got me started. I really appreciate all the help and support I received from my counselor Cheryl VanderWel. Thanks again! I move my loved ones in next week to a perfect environment for their needs.

Date of experience: August 4, 2024
Minnesota
1 review
0 helpful votes
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Good and easy
August 14, 2024

I had to be in Oregon and find a place for my mother in my city, not knowing what to do! Cathy was helpful and a calm presence during the process.

Date of experience: August 4, 2024
Alabama
1 review
0 helpful votes
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We were given referrals to 3 different facilities that met our families' criteria, and we choose the perfect match. Happy Ending!

Date of experience: August 4, 2024
Georgia
1 review
0 helpful votes
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Quick Action
August 14, 2024

We needed to find a place for my father quickly due to his circumstances. A Place for Mom had several living facilities calling us within an hour of my first call to A Place for Mom.

Date of experience: August 4, 2024
Massachusetts
1 review
0 helpful votes
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Responsive and effective
August 14, 2024

Good experience, very responsive, a bit to much follow-up for my way of operating

Date of experience: August 4, 2024
Tennessee
2 reviews
0 helpful votes
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I appreciate A place for Mom, their assistance in helping me find place for my mom is greatly appreciated! This was not an easy thing to do when you don't have information or family support.Thank you so much.

Date of experience: August 4, 2024
Illinois
1 review
0 helpful votes
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As the title states, a place for mom did with the mental health professionals couldn't do. After going to the emergency room and seeing psychiatrist, no one could place my wife. Within five minutes of filling out the form, I had five places that would take my wife.

Date of experience: August 4, 2024
Florida
1 review
0 helpful votes
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Couldn't be more pleased
August 14, 2024

We were in a difficult situation and felt very overwhelmed. But once we connected with Eddie at Grand Villa, his calm demeanor and guidance made getting our mother into a safe, caring environment happen smoothly. Everyone we interacted with setting this up was helpful and accommodating. The staff has made our mother feel welcome and we feel she will be well cared for here and settle into the activities and routine easily.

Date of experience: August 4, 2024
Florida
1 review
0 helpful votes
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Memory care
August 13, 2024

Jonathan has been so helpful. He understands what I'm looking for that's local and affordable. He's wonderful!

Date of experience: August 3, 2024
Washington
1 review
0 helpful votes
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Meridith was on top of ever detail and always checking in with me. Without help I would have made mistakes. It's easy to just open the browser and find a place for your folks, but there's no way to know, without guidance, which facilities are worthy of your dollar and most importantly, who will take good care of their needs. A Place for Mom has vetted the facilities that they recommend. The in depth reviews are worth the phone call.
Meridith is still there, after the selection, too. A Place for Mom becomes your advocate. How awesome is that? Thank you!

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
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Review
August 13, 2024

Natalie was a great help! Her recommendations were very good

Date of experience: August 3, 2024
New York
1 review
0 helpful votes
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Very Helpful Service!
August 13, 2024

I found the advice and guidance to be very helpful. I felt heard and supported in a time when it was difficult to make decisions. I loved the expert advice and ended up finding a great senior care agency thanks to Laura at A Place for Mom.

Date of experience: August 2, 2024
Michigan
1 review
0 helpful votes
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Provided several places to select from. Followed up with phone calls after each visit. Gave good advice.

Date of experience: August 2, 2024
Tennessee
1 review
0 helpful votes
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A Godsend!
August 12, 2024

Without this phenomenal service,
My 83 year old, very ill mother, would have not received the right medical attention and care!

Date of experience: August 2, 2024