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A Place for Mom

4.6

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From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
1 review
0 helpful votes
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Phenenominal organization
August 22, 2024

My advisor was an excellent communicator. She gave me solid direction and helped me tremendously through the process.

Date of experience: August 12, 2024
Puerto Rico
1 review
0 helpful votes
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A Place for Mom experience
August 21, 2024

I recently spoke to Melanie at A Place for Mom and she was extremely helpful. We are looking for a new residence for my mom & dad. Melanie gave us several options based on the info given her and they were right on base for our needs. Great experience! Thank you!

Date of experience: August 11, 2024
Texas
1 review
0 helpful votes
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I flew from Texas to Michigan to visit my mom and realized we'd need to start exploring options for her to leave her single family house. That Saturday night I got on the website of APFM, expecting an email in a couple days. Thirty minutes later I was on the phone providing information that permitted my new best friends to generate a list of 8 apartment complexes that met our criteria. Seven of the 8 answered my emails within 2 days and we visited 7 of them in a 5 day period. My mom moved 5 months later.

Date of experience: August 11, 2024
Ohio
1 review
0 helpful votes
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Thankfull
August 21, 2024

Michelle is an amazing in two ways 1.Her sensitivity for a persons need during a very hard time.2.Her knowledge of all the things having to do with trying to get placement for your loved one.Michelle Davey is just a very nice and caring lady.

Date of experience: August 11, 2024
South Carolina
1 review
0 helpful votes
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The Best Call I Ever Made
August 19, 2024

My mom got sick suddenly and had to come and live with me. I was feeling very overwhelmed and didn't know who to turn to for help. One call to A Place for Mom and I had a Senior Advisor immediately who got someone to my home the same day to assist me with getting respite care set up.

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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Very helpful
August 19, 2024

Got a phone call within a few min.It's of writing an email. The woman named kathy was very helpful and immediately

Date of experience: August 9, 2024
Vermont
1 review
2 helpful votes
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A Place For mom has changed
August 19, 2024

I first used a place for mom about four years ago. Recently, when I reached out to them, I was very disappointed. I cannot give them one star.
I was assigned an agent who hadn't even contacted me yet, and all of my personal information was shared with all of the assisted living places around the area that my mom might go to.
I cannot recommend A Place For mom anymore.

Date of experience: August 9, 2024
Virginia
3 reviews
0 helpful votes
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When I was discouraged the counselor lifted me up!
She was reassuring that we would find a place for my husband that would fit his needs.
Very supportive!

Date of experience: August 9, 2024
Maryland
1 review
0 helpful votes
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Pleasant and helpful
August 19, 2024

I was assigned Angie to help me find a place for my mom. I was sent several places to review and tours was set up. Angie called after tours to see if we liked the place. She even called daily to check how things were going with my mom, paperwork, and the doctors. I am so happy to have had her. She stayed in touch throughout the entire process.

Date of experience: August 8, 2024
Indiana
2 reviews
0 helpful votes
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Very Helpful
August 18, 2024

Provided good information. Very helpful. Many calls from facilities outside the geographic area.

Date of experience: August 8, 2024
Ohio
1 review
0 helpful votes
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We were looking for an assisted living for our parents and the representative Adam was very helpful in setting up tours and contacting me to see how things were going.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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A God send.
August 17, 2024

Natalie is such a special person, she took the time to search out the best places for my sister. She kept us updated throughout the entire process, her attention to detail was outstanding and when we made our choice for my sister, she continued to stay on top of the whole process. She has been a valuable asset in the placement of out loveone in a place where we are all happy with. Great job Natilie

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Very helpful
August 17, 2024

The agent I was working with (DeeKenna) was very helpful throughout the process. When we had to keep expanding the area she would send me new lists and would check on me every couple of days. It probably took a full month to find a place. This is a hard process to go through, and she was very kind and understanding throughout. Good luck to you!

Date of experience: August 7, 2024
New Jersey
1 review
0 helpful votes
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Marie Zollo's Journey
August 17, 2024

We have used "A Place For Mom" 3 times to find senior housing for my mother over the last 4 years.
My mom started in Assisted living and has gone through Memory Care and has been forced to move due to economic conditions. Each time "A Place For Mom" has helped find the best location at the best price. They have been a great help in placing my mom in a safe, secure, and affordable home. My thanks go out to them. Ron Zollo

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Helpful Heroes
August 17, 2024

My mom was failing daily, and we knew something had to happen. So I reached out and within a couple hours I had 4 appointments with local Senior Living facilities in my area. I first emailed A Place for Mom and the communities phoned me within a couple hours to set up visitation appointments. We ended up contracting with one and are in process of waiting for my mom to be released from Nursing Facility to join the community. Thank you so much for your quick, professional help with this matter!

Date of experience: August 7, 2024
South Carolina
1 review
0 helpful votes
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Matt Lautner
August 17, 2024

Matt is fabulous, thorough and compassionate.

Thanks Matt

Date of experience: August 7, 2024
Oklahoma
1 review
0 helpful votes
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I needed to find an affordable placement for my cousin. I received two excellent referrals and chose an assisted living center within two days. I received immediate and professional assistance.

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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Pleased with everyone involved
August 16, 2024

Had difficulty finding anything in mom's money range that's not a dump. We found a lovely forever home for mom. Thank you so much and God bless

Date of experience: August 6, 2024
Iowa
1 review
0 helpful votes
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Get the help you need
August 16, 2024

When learning of my 75 yo brother's Alzheimer's diagnosis, we brought him back to IA from Texas where he lived for the last 40+ years. Overwhelmed with the situation, I didn't know what to do or where to even start. Asking around, it was clear that A Place for Mom is THE place to start. They are familiar with the Sr. Living Residences and the care offered by each place. They also explain other alternatives which can be considered. They helped me set up appointments for tours and continually check to see how the search was going. I would recommend A Place for Mom because THEY KNOW WHAT TO DO AND HOW TO DO IT!

Date of experience: August 6, 2024
Virginia
1 review
0 helpful votes
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Finding Help
August 15, 2024

Dan Mitchell has been friendly, prompt and constant help. I couldn't ask for any better assistance than with Dan.

Date of experience: August 5, 2024