Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of A Place for Mom

A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey stargrey stargrey stargrey stargrey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Sheryl E.
Unfollow Sheryl E.
Share Review
Report Review

Just needed respite care
September 8, 2024

I was needed a place for respite care for mom, and not only found a place for respite, but eventually her assisted living place. Really appreciate their information.

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
Follow Allen N.
Unfollow Allen N.
Share Review
Report Review

The Best
September 8, 2024

Thank you for all the help and references you guys were very helpful.Thanks again.

Date of experience: August 29, 2024
Arizona
1 review
0 helpful votes
Follow Andrew K.
Unfollow Andrew K.
Share Review
Report Review

Magali Derome
September 8, 2024

Magali has been extremely helpful and supportive while trying to locate placement for my patients and a family member. Magali keeps me informed of status daily. I honestly do not feel I would have had the same positive and supportive outcomes had I gone anywhere else

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Share Review
Report Review

Wonderful Outcome!
September 7, 2024

When my mother's ability to live independently was no longer possible, I knew we had to make a change. The first step we took was moving her closer to me, so I could look after her. Mom was not ready to move onto a facility and that was fine. Between my daughter and I, we left Omer after getting an apartment. Two years ago I moved in with mom to keep a closer eye on her. It was about that time I went online to see what kind of facilities were out there and start working towards the next step. A Place For Mom got in touch right away. I explained that our need was not immediate, but to stay in touch. I was contacted at regular intervals to see if our needs had changed. Then, about a month ago, our need became urgent. I was no longer able to care for Mom even with part time help. I got in touch with Jill and explained the situation. She listened carefully to our needs and that we had budget constraints. Thankfully, Jill located the perfect place for Mom very close to our apartment. Regency Park is beautiful, friendly and clean! Mom received excellent care. Best of all it was exactly right for our budget! I don't think I would have found this place without the help of A Place for Mom!

Date of experience: August 28, 2024
Arizona
1 review
0 helpful votes
Follow Lorena T.
Unfollow Lorena T.
Share Review
Report Review

Caring, effective help!
September 6, 2024

Cindi and A Place for Mom were a huge help as my family as we realized mom would soon need more care than we could provide in her home. Neither friends and family recommendations nor a Google search helped us much. Cindy asked thoughtful questions about Mom, her and the family's wishes, and financial considerations, and really listened. She quickly provided a list of 8 care centers that met our initial criteria. She talked with me about each one, adding insights from her experience, and we refined the criteria a bit. Her updated list had 6 centers for us to consider. Cindi was able to schedule calls and visits for us, so that we soon had some favorites. Cindi guided us through the process to select and sign up with a center. We were able to make an informed decision and look forward to seeing Mom thrive in her new home. Cindi is a gem to work with!

Date of experience: August 27, 2024
Colorado
2 reviews
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Share Review
Report Review

Very Helpful!
September 6, 2024

They gave us many options to check out! Friendly, Helpful and on top of communications! Thank you!

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
Follow Rene D.
Unfollow Rene D.
Share Review
Report Review

Wonderful
September 6, 2024

My experience has been wonderful. They've done the best work possible I believe in giving me opportunities to visit places that come as close as possible to fitting our budget. I've tried myself to find places and its overwhelming. They make it seem easy.

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
Follow Chrys M.
Unfollow Chrys M.
Share Review
Report Review

Gracious and Informative
September 6, 2024

Refreshing to talk with someone who understood the challenge and parameters and took the time to educate me on the differing levels of care/what questions to ask.

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
Follow Theresa V.
Unfollow Theresa V.
Share Review
Report Review

Great.
September 5, 2024

Joe welsh is the head and he has called to know my progress thus far.
I feel he is on top of things and that makes me feel valued.

Date of experience: August 26, 2024
Florida
1 review
0 helpful votes
Follow Penelope N.
Unfollow Penelope N.
Share Review
Report Review

Start here!
September 5, 2024

This organization is a wealth of information. The staff are exceptionally knowledgeable and understanding. They listen. They are compassionate. They follow through and follow up. It was a relief to finally have a plan and people to guide me.

Date of experience: August 26, 2024
Virginia
1 review
0 helpful votes
Follow Harvey E.
Unfollow Harvey E.
Share Review
Report Review

I received a phone call from APFM representative within 45 minutes of being referred by a Patient Case manager. The representative was very professional and provided compassionate, helpful recommendations and advice. Would recommend APFM, to every family experiencing the tough decision of finding the right care for their loved-one

Date of experience: August 25, 2024
Arizona
1 review
0 helpful votes
Follow Kristi Y.
Unfollow Kristi Y.
Share Review
Report Review

So grateful!
September 4, 2024

When we realized my mom needed to move to independent living soon and on a very limited budget, we called a place for mom for help and Wendy immediately gave us good information and several places to check out in our area. She checked in frequently and always offered great help and advice! I don't think we could have done it without her and will forever be grateful!

Date of experience: August 25, 2024
New Hampshire
1 review
0 helpful votes
Follow Kathy C.
Unfollow Kathy C.
Share Review
Report Review

Very Helpful
September 4, 2024

After contacting A Place for Mom and explaining what I was looking for I received almost immediate respones by email and phone.There were 4 highly recommended facilities not too far away. I was able to schedule a tour of the 1st place on the list which I had already thought was my first choice. I was so impressed that I out a deposit down the same day. My husband will be moving in as soon as he is discharged from rehab.

Date of experience: August 25, 2024
Texas
2 reviews
0 helpful votes
Follow Kerrie K.
Unfollow Kerrie K.
Share Review
Report Review

Productive Search
September 4, 2024

A Place for Mom adviser was super helpful; always providing relevant locations to explore and following up on the experience. My advisor responded promptly and so friendly as well as knowledgeable. She informed me of locations that did not meet my guidelines when I explored on my own. Excellent resource, highly recommend.

Date of experience: August 24, 2024
Louisiana
1 review
0 helpful votes
Follow Karen J.
Unfollow Karen J.
Share Review
Report Review

I'm working with Dolores Saenz and have appreciated her calls and helpful intervention with facility I've chosen. She is very understanding and so kind. I really feel like I'm talking to and old friend who gives great advice!

Date of experience: August 24, 2024
Maryland
1 review
0 helpful votes
Follow Elisabeth Y.
Unfollow Elisabeth Y.
Share Review
Report Review

Wonderful employees!
September 2, 2024

Pam Amico was supportive and kind, and had a great sense of humor. She made what I was worried would be a miserable and stressful experience go much smoother than I anticipated.

Date of experience: August 23, 2024
Arizona
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

Support for assisted Living facility
September 2, 2024

I have had two interactions with A Place for Mom. Both were with Connie Engel, who was wonderful.Connie is responsive,caring and professional. She heard our needs and concerns and was there to help. I can't recommend Connie more highly!

Date of experience: August 23, 2024
Tennessee
2 reviews
0 helpful votes
Follow Ronald H.
Unfollow Ronald H.
Share Review
Report Review

Very Helpful
September 2, 2024

Needed help with finding my Mom assisted living care, A Place for Mom gave me the information to help move forward and decide what was best for us.

Date of experience: August 23, 2024
California
1 review
0 helpful votes
Follow Bram Z.
Unfollow Bram Z.
Share Review
Report Review

Compassionate guidance
September 2, 2024

Brian and his team were very helpful, responsive, and compassionate advising me around the ins and outs of finding a good place for my mom to get care after her stroke. Brian went above and beyond, visiting us in the hospital and providing resources to help me understand both short and long term solutions for her. Thank you!

Date of experience: August 23, 2024
Maine
1 review
2 helpful votes
Follow Anthony A.
Unfollow Anthony A.
Share Review
Report Review

A big waste of time
September 1, 2024

After a fairly long interview, I was told that A Place For Mom could help me find the right place. None of the 3 places were what I wanted. I had to call each place and each time I cancelled the appt. They only direct people to places that pay them large placement fees. So only expensive overpriced places agree to pay A Place for Mom the fee. I found the perfect place without them.

Date of experience: August 22, 2024