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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Grace & Gratitude
September 13, 2024

My case caseworker (Melanie Ramos)was utterly fantastic! Her experience was solid, demeanor gracious and ability outstanding. She guided us every step of the way during this challenging time. It felt like a trusted friend was helping us.

Date of experience: September 3, 2024
Michigan
1 review
0 helpful votes
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So Helpful!
September 13, 2024

Jennifer at a Place For Mom was so incredibly helpful to me. She was so kind and answered all of my questions. She made tour appointments for me and also changes and cancelations. She helped me find the very best place for my mother. I highly recommend A Place for Mom.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Looking for Independent Living facility in Dallas
We found what we wanted and signed a contract within 10 days.

Date of experience: September 3, 2024
Arizona
1 review
0 helpful votes
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Very helpful
September 13, 2024

I wasn't sure what to expect when I answered the call from "A Place for Mom" with Matt Corley but he was very informative, helpful, and encouraging. He asked questions and listened to what our needs were and sent a great list to get started with, which got the process looking at places started. I really appreciated that there wasn't any sales pitch/push, just helpful information. And one of the places turned out to be exactly what my Mom likes. Thank you so much Matt!

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Great Help in time of confusion
September 13, 2024

Thank for the help and direction. I have never gone thru this situation and had no clue on how to proceed, what options were available, costs, etc. A Place for Mom helped me every step of the way, contacted me to check in and see if I had any questions and where I was at in the process. No pressure just direction.

Thanks!

Date of experience: September 3, 2024
Connecticut
1 review
0 helpful votes
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Great service
September 13, 2024

We quickly had a tour scheduled and fell in love with the first place we saw. What a wonderful service for busy people

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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My search for an assisted living facility had already begun when a fall made the search time line shrink. I didn't know about all the facilities in my area and A Place for Mom was a blessing to inform me and then set up tours of additional facilities as well as to compare the options. The help I received was phenomenal.

Date of experience: September 2, 2024
Tennessee
1 review
0 helpful votes
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Help for a friend.
September 12, 2024

I reached out to A Place For Mom about a friend of mine that needed to transfer to a memory care facility. Sarah quickly responded and helped me and my friends family locate a facility that met his needs. Thank you for your help and guidance!

Date of experience: September 2, 2024
Washington
1 review
0 helpful votes
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They were very helpful.
September 12, 2024

It was good. People were helpful. Baked me back when they said they would. That's all I have to say.

Date of experience: September 2, 2024
New York
2 reviews
0 helpful votes
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Kate was so wonderful. She took all the time we needed to discuss my moms needs and came up with multiple places to tour. She set up the tours and followed up to get my opinion. We found the perfect place for mom! Thank you Kate for all your help and understanding.

Date of experience: September 2, 2024
Indiana
1 review
0 helpful votes
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Very helpful. Essentially though I found out there is little in home care support, but that is not their fault but an overlooked area from state and federal sources.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Exception and quick service
September 11, 2024

Literally received a call within 2 minutes of my inquiry. Recommendations sent shortly after, Had our care team secured within 24 hours. Several follow-up calls from them as well. Very attentive, caring and thorough.

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Place for Mom review
September 11, 2024

I believe the lady's name was Angie but she was the one who came forward I think and gave me some ideas. But then I didn't hear from her in a long time but later the Renaissance called in Stillwater with a call list with my name on it and I believe it came from Angie at a place for mom. Other than that there wasn't too much interaction but she was very kind and very helpful and went out of her way to listen to my situation. Thank you may the blessings be

Date of experience: September 1, 2024
Kansas
1 review
0 helpful votes
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Memory care inquiry
September 11, 2024

Very prompt, courteous response. Set up visit of memory care facility within 2 days. Thank you.

Date of experience: September 1, 2024
North Carolina
1 review
0 helpful votes
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Very helpful and honest
September 11, 2024

They were very helpful in our decision making process of what to do next and then providing the best rated places in our vicinity.
Although I checked out others not on their list, I went right back to their first recommendation.

Date of experience: September 1, 2024
Illinois
1 review
0 helpful votes
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Found Her New Home
September 11, 2024

Was called by a couple of places and got a place convenient for the family.

Date of experience: September 1, 2024
Missouri
1 review
0 helpful votes
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Great place to start!
September 10, 2024

I was able to gain a good bit of information on APFM partner facilities. I was not quite expecting the number of phone calls that I received from the potential facilities. I feel like I got at least five a week.

Date of experience: August 31, 2024
Massachusetts
1 review
0 helpful votes
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Jessica is the best!
September 10, 2024

Jessica knew exact what I needed for my parents in a hurry! She quickly got on it and found some great options. Now they are settled and it has taken the weight off my shoulders

Date of experience: August 31, 2024
Florida
1 review
0 helpful votes
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Extremely helpful, respectful experience
September 10, 2024

They were very respectful when taking the information they made sure that the criteria we needed was fully met and gave us the providers that would handle it

Date of experience: August 31, 2024
Colorado
1 review
0 helpful votes
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Facility Search
September 9, 2024

I contacted a place for mom on seeing a tv commercial. They were responsive and connected me to a senior advisor, Joy W. No pressure, just caring and helpfulness. I was scheduled with 3 facilities, same day. Helpful all around. I'm grateful.

Date of experience: August 30, 2024