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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
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Quick Service.
September 14, 2024

I was literally looking for a place for Mom and after filling in a quick needs evaluation, I was instantly called by an operator who directed me to a representative that could refer me to places in my area that have what is needed by my Mom. Within 24 hours, I was contacted by 3 of the 4 referral options - one that very afternoon. I went to see the spot they referred me to and within 3 days, I had a down payment on a room for my Mom. I don't believe it could have gotten any easier. THANKS!

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
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This organization is fantastic
September 14, 2024

I can't say enough about A Place for Mom. First of all, I didn't know what to expect when I called them after seeing a TV commercial, but within the opening few minutes of my conversation with Living Advisor Kathleen Roesler-Coy, I could tell this was going to be splendid.

Actually, it was better than that.

Professional, knowledgeable, courteous, responsive.

I had some time to play with, but within three months of my initial conversation with Kathleen, I found the definitive place for my 88-year-old mom and moved her in.

She loves it!

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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Helpful
September 14, 2024

The Guy that helped me was such a big to get me started on what to do in trying to find
A place for my father he made it a less stressful process. Adam Nitkin really helped me.

Date of experience: September 4, 2024
South Carolina
1 review
0 helpful votes
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We had no experience in searching for assistance with age related issues. A Place for Mom was there for every step with support and answers.

Date of experience: September 4, 2024
Michigan
1 review
0 helpful votes
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Resources
September 14, 2024

Jessica Dudley was very helpful and responsive in our search for a more appropriate placement for our 103-year-old grandmother.

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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Helpful
September 14, 2024

Such a good experience my agent was wonderful and most helpful we placed mother in a very good assisted living facility and she is so happy there

Date of experience: September 4, 2024
Texas
2 reviews
0 helpful votes
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They are always helpful and cheerful - thank you for all of your help. Sincerely, Diane

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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As a result of using A Place For Mom I found and placed my mother in a facility I didn't know about. I toured many homes and the one I chose was perfect for her as she has Dementia. Overall I have to say A Place For Mom worked for us. Very easy to use and you will receive many facility requests for a tour. Take the tours as you will get an understanding of where your mom or dad will be best cared for.

Date of experience: September 4, 2024
Massachusetts
1 review
0 helpful votes
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Nancy McCarthy is absolutely amazing!
September 14, 2024

From the very beginning Nancy Was there for me, she's not only Guided me to view places in Florida and I am in Boston. Even after I made my decision, she called to see what she could do. Nancy made sure that all my questions have been answered. I move on September 14,2024.

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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Really helpful guidance
September 14, 2024

Using A Place for Mom was a very helpful service to help get the ball rolling for finding just the right fit for my mom. When it came time to make a decision about assisted living, going to different websites for the many possible properties started becoming overwhelming. A Place for Mom helped me narrow down the choices without having to hand out personal information to multiple places, just to try to get pricing.

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
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Michael listened to my needs, budget, etc. He then set up some visits to chose from. The choice was quick and easy. Quite a breeze actually! Why go anywhere else?

Date of experience: September 3, 2024
Pennsylvania
1 review
0 helpful votes
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Great People
September 14, 2024

Kathy is great to work with and gave me a lot of good information which made the process easy.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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So grateful!
September 14, 2024

I can't say enough good things about Virginia! She listened to all of my concerns and needs for my loved one! She set up tours and honestly the first one we visited was the one! She encouraged me to tour all of them just to be sure, they were all amazing and all met our needs so it was a hard decision but she helped us choose the one best suited for our needs. We are really grateful to Virginia and A Place for Mom

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Wonderful Service
September 14, 2024

A Place For Mom was recommended by a hospital employee. Once I reached out to A Place For Mom I was immediately taken care of. The staff was very prompt in responses. They were full of very helpful information. They made the process of finding a facility for my mother-in-law much less stressful.

Date of experience: September 3, 2024
Arizona
1 review
0 helpful votes
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We toured four facilities in one day, two recommended by A Place For Mom and two that my brother-in-law found on his own. The two facilities recommended to us by A Place For Mom were the only two facilities worth consideration. Clearly, they have standards that they uphold that help weed out less desirable communities. They maintained contact and followed-up to make sure adequate tours/service was provided.

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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I put in my information on the Monday of Memorial Day, by Tuesday, I was in touch with Alycia who worked with me every step of the way. She gave excellent recommendations and insights, Clairified all of my confusions and misunderstandings, and sent me some articles for me as a son to help with my perspective and attitude.

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Wonderful Service
September 13, 2024

We were asked all the right questions including our budget and were given a list of facilities that were a good fit. We think we have found just the right home for my husband.

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Very very helpful and informative.
September 13, 2024

Kathy was so kind and helpful. She was supportive thru the whole process, it was like getting help from a friend.

Date of experience: September 3, 2024
Kentucky
1 review
0 helpful votes
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Lifesaver
September 13, 2024

Tried to find options for my father in law after an accident and losing the ability to drive a car. The people I was connected to with A Place for Mom were so friendly and helpful and we found him an affordable option within days!

Date of experience: September 3, 2024
Illinois
3 reviews
0 helpful votes
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A way forward
September 13, 2024

I have been trying for several years to convince my mom to move into a Senior Living community. However, I was unsuccessful. In 2022 my mom took too much of her medication and accidentally overdosed, due to dementia/Alzheimers. I was given two weeks to find her a place to live. My mom is still capable of dressing and feeding herself. So I needed an assisted living community with an attached memory care unit because I know that decline is inevitable. Our family is from El Paso, TX and I live in Upstate New York so trying to handle things from afar is difficult. I contacted a place for mom because I wanted to move my mom. At first to Las Cruces, however ultimately to El Paso. Christian gave me several places in Las Cruces to consider. I checked one out, which was nice. Had a lot of things I was looking for. Then I requested locations in El Paso. Christian gave me three to start with. I went and looked at two. The second one I looked at was very nice. Had all the things I was looking for. Assisted Living, memory care and Rehab, all in one place. They had a recent vacancy and no waiting list. Since the location was ideal, the community was good, the staff seemed friendly I decided to move my mom from NM to TX.

Date of experience: September 3, 2024