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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Missouri
0 reviews
0 helpful votes
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A great resource
October 15, 2024

We couldn't have asked for kinder or more responsive help for our search. Very pleased.

Date of experience: October 5, 2024
Illinois
0 reviews
0 helpful votes
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Very helpful and empathetic.
October 15, 2024

They were always trying to help and were willing to listen. They were always trying to find what would make my mom happy.

Date of experience: October 5, 2024
New York
0 reviews
0 helpful votes
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Very helpful
October 15, 2024

I was looking for an assisted living facility for my Mom who lives 5 hours from me. I received a call from A Place for Mom within minutes of entering my information. They asked a few questions about my needs and the area I was looking in. I then received a list of facilities which cut my research time tremendously. I made appointments to tour several facilities with my mother all before I arrived in the area. A Place for Mom provided very helpful information for the selection process. They provide an online site where you can schedule tours, leave reviews, ask questions, etc.

Date of experience: October 5, 2024
Idaho
0 reviews
0 helpful votes
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Everyone was so professional and kind. They had all the resources available to us as both ones we knew of and ones we did not.

Date of experience: October 5, 2024
Virginia
1 review
0 helpful votes
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This is the third time our family has used this amazing service to locate an Assisted Living facility for my father. Both times, A Place For Mom was instrumental in providing a list of AL facilities meeting our criteria, setting up tours, and following-up along the way to see how things were going. The Counselors were extremely knowledgeable, empathetic, and great listeners. We wouldn't have found the three AL facilities we've used over the last 7 years if not for A Place For Mom. THANK YOU!

Date of experience: October 5, 2024
California
1 review
0 helpful votes
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Compassionate and Caring
October 14, 2024

From my very first contact with With my senior supervisor, I receive such care and compassion! My adviser Neil listened to my long story about my mom's journey up to this point and was so caring and compassionate. I'm sure he'd heard stories from others in the same situation, feeling lost and unsure ehere to begin. He assured me that he was going to do his utmost to find help me find the best place for my mom.

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
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Feels Like a Vacation
October 14, 2024

I'm spending a week at The Landing to see how I'd like senior living. What a delightful surprise!
The food is v good, the activities are fun and interesting, the staff is pleasant and efficient and
The residents all seem happy to be here!

Date of experience: October 4, 2024
Texas
1 review
0 helpful votes
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Leslee Ketner is incredible!
October 14, 2024

Leslee was amazing the entire way, by listening to my mothers needs and finding the exact location and requirements that she needs. Thank you!

Date of experience: October 4, 2024
Connecticut
1 review
0 helpful votes
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Such wonderful help!
October 14, 2024

I'm so glad that I contacted a place for mom. Sandra could not have been more helpful. This made a potentially very stressful exercise much more enjoyable. Both my mother and I felt supported. I would absolutely recommend a place for Mom for anyone who's looking for Help for their parent.

Date of experience: October 4, 2024
Ohio
1 review
0 helpful votes
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HELPFUL
October 14, 2024

Helpful prelude but needs follow-up with on ground visits.

Date of experience: October 4, 2024
New Hampshire
1 review
0 helpful votes
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Felt like Spam
October 14, 2024

The local contact received for A Place for Mom through the rehab we dealt with was fine and helpful. BUT before I got that contact, I started to filled out a website form on my father. Didn't even finish it as it got too personal and I decided to wait for the local contact to reach out. Because of the partial website form, I then got over a dozen calls from different numbers, different people, different departments in a matter of 12 hours from of A Place for Mom. It continued for a few days after that with even more calls. This was absolutely unacceptable and unnecessary given the stress we were already under to find assisted living in a matter of days unexpectedly! Other than a specific local contact referred by another health organization, I would NEVER recommend inquiring on the website!

Date of experience: October 4, 2024
Colorado
1 review
0 helpful votes
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A Place for Mom was easy to work with and we were quickly able to tour facilities in our price range and with the amenities we were looking for and make a decision. It took us only 3 days to find a great location for my 86 year old aunt. She is moving in this weekend.

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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Extremely satisfied.
October 13, 2024

Melissa Nappier made the process of getting my father into assisted living a world less stressful.
I couldn't be more impressed with the level of service and care.

Date of experience: October 3, 2024
Arizona
1 review
0 helpful votes
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2 thumbs up!
October 11, 2024

"A Place for mom" was a huge asset in helping my sisters and I, when it came time for our mom to move to an assisted living home. Our representative was knowledgeable, understanding, empathetic and showed great patience. Having never been down this road before the whole process would have been agony without their guidance and knowledge.
From helpful and educational emails on various topics to supplying us with a list of properties to tour, and following up questions about decisions or additional information.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Feeling cared for in a difficult time
October 11, 2024

My mom recently had a stroke and went from full independence to needing a lot of care. I had no idea where to start. I simply added my info to the site and expected to be contacted in a day or so and I immediately got a call. I was connected to the most caring and helpful person, Alma, who gave me so much information, scheduled me for tours, and literally said the words "I will be with you every step of the way". I truly don't know what I would have done without her.

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Very helpful in my search
October 11, 2024

A place for mom provided me with locations that were close and diverse. Very helpful in my search.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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I let your agency know last Friday that we would not be making any changes for now.

Date of experience: September 30, 2024
Colorado
1 review
0 helpful votes
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Success!
October 10, 2024

Cyndi Walkup is my advisor. She gave me a number of places to look at. I was able to find a great apartment at an affordable rate. She was a great communicator.

Date of experience: September 30, 2024
Georgia
1 review
0 helpful votes
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They provided guidance and suggestions in our search for the right place for dad, when we had no experience or knowledge on where to start.

Date of experience: September 30, 2024
Ohio
1 review
0 helpful votes
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Good choices
October 10, 2024

You put me in touch with six facilities. I visited 5 of them. Of those, three looked excellent, one very good, and one good. I chose Rose Senior Living for Mom.

Date of experience: September 29, 2024