Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of A Place for Mom

A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey stargrey stargrey stargrey stargrey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Eric R.
Unfollow Eric R.
Share Review
Report Review

Extremely helpful and compassionate
February 11, 2025

Our consultant, David, was so patient and kind and assisted us with navigating our father's move to AL. I couldn't say enough good things about him and your service and would recommend A Place for Mom to anyone trying to navigate this very stressful time for all concerned in this challenging transition.

Date of experience: February 1, 2025
Utah
1 review
0 helpful votes
Follow Aldona E.
Unfollow Aldona E.
Share Review
Report Review

Friendly & Caring
February 10, 2025

They really paid attention to my needs and gave me some great referrals.

Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
Follow JD K.
Unfollow JD K.
Share Review
Report Review

Very Helpful and Understanding
February 10, 2025

Calling a Place for Mom was helpful to us as we navigated this new stage for our mom. Rose was patient, kind, attentive, responsive and understanding. She provided tremendous support and guidance.

Date of experience: January 31, 2025
Ohio
1 review
1 helpful vote
Follow Sharon N.
Unfollow Sharon N.
Share Review
Report Review

The Village
February 10, 2025

A Place For Mom arranged a tour for me at the Village in Westerville. I have been here for several days and absolutely love it. Everyone here is very kind and friendly. I highly recommend a Place For Mom and am truly grateful for Andre's help.

Date of experience: January 31, 2025
Michigan
1 review
0 helpful votes
Follow Judith H.
Unfollow Judith H.
Share Review
Report Review

Extremely pleased with our adviser. She listened to our concerns and offered options That she thought would be good fits. We felt like.
We had a Friend and caring guide through the process.

Date of experience: January 31, 2025
Utah
1 review
0 helpful votes
Follow Diane M.
Unfollow Diane M.
Share Review
Report Review

It has been saving for the right assisted living without going broke?

Date of experience: January 30, 2025
California
1 review
0 helpful votes
Follow Linda I.
Unfollow Linda I.
Share Review
Report Review

It was reassuring and extremely helpful to make appointments for tours through A Place for Mom… I was having a hard time connecting and speaking to people at different places before I called A Place for Mom.
I think I was taken more serious and was given access to the information I needed quickly because of their involvement.
So thank you for your help!

Date of experience: January 29, 2025
Michigan
1 review
0 helpful votes
Follow Bill U.
Unfollow Bill U.
Share Review
Report Review

Wonderful Experience
February 8, 2025

My advisor, Jill Case, was very helpful. She provided a list of places that were in the area I was looking for, setup the appointments, which allowed for me to research before visiting. It so happened a place I was familiar with became available. I did the visit and decided to put Mom in the facility that was recommended. Were a week in and I can't say enough good things about the facility we chose.

Thank you, A place for Mom, and special thanks to Jill.

Date of experience: January 22, 2025
Texas
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Outstanding and very sympathetic.
February 8, 2025

They assisted me in selecting the appropriate care for my family and referred me to the agency we needed

Date of experience: January 29, 2025
Ohio
1 review
0 helpful votes
Follow Debbie E.
Unfollow Debbie E.
Share Review
Report Review

Katie & Jessica
February 8, 2025

Katie and Jessica did an amazing job helping me find a nice place for both of my parents 1 in assisted living and the other in memory care.

Date of experience: January 20, 2025
Massachusetts
1 review
0 helpful votes
Follow Jennifer K.
Unfollow Jennifer K.
Share Review
Report Review

So supportive
February 7, 2025

A Place for Mom gave me so much information and support. It's never an easy decision, but the staff was extremely understanding and kind. We found the best place based on one phone call. Thank you!

Date of experience: September 18, 2024
NL
1 review
2 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

The decision to move my dad into a retirement community was not easy. Having no prior experience with the process of finding a reputable community and figuring out how to pay for it, where does one even begin? Kathy, our advisor from A Place for Mom made the entire experience so much more manageable, from helping us to understand our options to pre-screening potential communities for my dad's financial and care needs and preferences. With her help we were able to identify and visit a number of suitable communities and even move my dad into his first choice community in record time. My dad is settling into his new home, already making new friends, and couldn't be happier. My brother and I are reassured that he has found a wonderful new living situation where he can enjoy his retirement to the fullest and receive the care he needs as he ages in place.

Date of experience: January 28, 2025
Washington
5 reviews
14 helpful votes
Follow p g.
Unfollow p g.
Share Review
Report Review

Patient and as helpful as promised.
February 6, 2025

I worked with A Place for Mom a year ago. I was sent to seven homes, all better than the care facility where my husband was in memory care. I didn't make a change then because of distances and the chance to see my husband every day because he was close by. A year later it was absolutely necessary to make a change. A Place for Mom responded immediately, and their support throughout the process was every bit as helpful as advertised.

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
Follow Keith U.
Unfollow Keith U.
Share Review
Report Review

I had a very positive experience. My wife's long time caregiver was set to retire and I needed to decide if I needed to hire a replacement for in-home care or if was time for her to transition to in-facility memory care. A Place for Mom made recommendations for companies to handle each options. The recommendations were outstanding and I selected the best entity for both. Based on the status of my wife's condition I ultimately chose in-facility care and I could not be happier with the facility I selected.

Date of experience: January 27, 2025
Michigan
1 review
0 helpful votes
Follow Alan X.
Unfollow Alan X.
Share Review
Report Review

Professional
February 5, 2025

Professional,compassionate and gave an assortment of places

Date of experience: January 26, 2025
Michigan
1 review
0 helpful votes
Follow Roald Q.
Unfollow Roald Q.
Share Review
Report Review

A Place for Mom used my answers to its questions to suggest places for me to consider. It also notified the suggested places of my interest to encourage them to contact me. The assigned advisor was polite and informed on distinguishing features of the suggested places.

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kathy R.
Unfollow Kathy R.
Share Review
Report Review

Natalie Schneller is great
February 5, 2025

I have been in contact with Natallie for approximately 8 years. She regularly checked in with me after my mom was placed and is now helping us to place my dad. She is an invaluable resource.

Date of experience: January 26, 2025
Florida
1 review
0 helpful votes
Follow Randy K.
Unfollow Randy K.
Share Review
Report Review

Super helpful resource
February 5, 2025

Started going to several facilities myself and gave up and called place forMom. They took all the information for my step dad and then made the appointments for me, complete with ratings, prices, etc. This saved so much time. We agreed with the ratings and chose a high rated facility. My step dad is happy there - Place for Mom was a wonderful experience!

Date of experience: January 16, 2025
Texas
1 review
0 helpful votes
Follow Jerry F.
Unfollow Jerry F.
Share Review
Report Review

Very helpful
February 5, 2025

When my wife got to the point where she needed more care than I could give her, A Place For Mom was very helpful to get me going in the right direction.

Date of experience: January 26, 2025
Minnesota
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Share Review
Report Review

Very helpful
February 5, 2025

A Place for Mom has been a great resource. It has provided information, set up appts. For tours and answered our questions.

Date of experience: January 25, 2025