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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Good start, bad finish
March 20, 2025

When I first contacted A Place for Mom (APFM), I was inundated with phone calls, and emails. Since we weren't ready to use the service, the calls and emails tapered off. Occasionally, I'd get an email and that was fine. I couldn't locate contact information when we were ready to find a place. I got an email asking if I needed someone to contact me. I thankfully replied, YES. This happened twice but NO RESPONSE. I waited for about 2 months and no contact. We had contacted one of the places A Place for Mom recommended before APFM, so we contacted them directly. THEN APFM contacted us. As far as I'm concerned A Place for Mom didn't do anything for us.
I'm sure this helps many people and I still think it could be a good service.

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Kelly was very helpful with leading me to best facility Taylored for my father's needs after having 2 strokes & in need of placement in facility that could help my Dad heal from all the turmoil & unpleasant experiences in the hospital & nursing facility he was in after the strokes. So with Kelly guidance and listening to the urgency of my Dad's situation my Dad is in a wonderful memory care assisted living place called Arden Courts in Chagrin Falls that has been a lifesaver for him

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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So helpful
March 19, 2025

A Place for Mom was beyond helpful. They found out what I was looking for in a place for my mom and sent me a list of facilities that would meet my needs. I was able to set up tours and make my final decision very quickly. My coordinator checked in often to see how I was doing and see if I needed any further help. They provided a lot of additional information covering things I would not have thought of. This is the second time they have helped me, they previously helped me with my dad. I highly recommend A Place for Mom, they provide a wealth of information and are so helpful in a time that can be scary and very stressful.

Date of experience: March 9, 2025
Iowa
1 review
0 helpful votes
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Assisted living research
March 19, 2025

A Place For Mom was exceptional, proactive with great follow up. I highly recommend letting them help you navigate the confusing world of senior care.

Date of experience: March 9, 2025
Florida
1 review
0 helpful votes
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A place for mom was very helpful
March 19, 2025

Erin was great. Provided me with lists of places for my friend. Made it a lot easier finding a place for her needs.

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Looking for a safe place
March 18, 2025

Google ocala assisted living answered some questions. Received a call right away from a place for mom and was put thru to another agent who asked questions about what we were looking for. He booked a tour for us right away. All involved were pleasant and courteous. Not pushy very helpful

Date of experience: March 8, 2025
Illinois
1 review
0 helpful votes
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Still waiting for responses to tailor and narrow to search to more specifically meet needs.

Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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Extremely Helpful
March 18, 2025

We needed to find a facility with very little notice. I contacted A Place For Mom and immediately received a phone call. I was given multiple options that fit our criteria and they even made appointments for me. Because of their assistance we were able to find a place for our mother the same day! We are so greatful.

Date of experience: March 8, 2025
Oregon
1 review
0 helpful votes
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A Place for Mom provides so much information. They educate you on things you don't even know you need to consider when looking for a care facility for your Mom, Dad or Friend! They stay with you throughout the process. Helpful and knowledgeable!

Date of experience: February 10, 2025
South Carolina
2 reviews
0 helpful votes
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I really like the place that was recommended by A Place for Mom. Not sure if I would have found it on my own, but really glad it worked out!

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Provided several options
March 17, 2025

I was provided several options. I visited the options and found a great fit for my loved one.

Date of experience: March 7, 2025
New Mexico
1 review
0 helpful votes
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Found a good provider
March 17, 2025

My friend needed homemaker service that would be covered by VA. After months of asking his VA PCP for help, you all referred me to Area Agency on Aging VA Liaison ( Texas) who gave me a list. The very first one I called was Options, in Granberry Tx. They sent a homemaker 10 hours a week who's very capable and compatible with the friend for whom I'm advocating. Many thanks

Date of experience: March 6, 2025
Missouri
1 review
0 helpful votes
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Independent living
March 16, 2025

Very compassionate and helpful! They helped direct me to a place nearby that would meet my parents needs. They are very happy with the choice!

Date of experience: March 6, 2025
Georgia
1 review
0 helpful votes
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Big Help
March 16, 2025

We had an unfortunate situation where I had to find my father-in-law a community in a hurry. A Place for Mom did an unbelievable job. They helped find a home for my father-in-law within days of contacting them. They helped every step of the way with paperwork, placement, and tours. GREAT JOB! A Place for Mom.

Date of experience: March 5, 2025
Oklahoma
1 review
0 helpful votes
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Know what it is you would like and dont let them do as they would like. You may find out that there is some one out there lisenting to you.

Date of experience: February 26, 2025
Minnesota
1 review
0 helpful votes
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Great Service
March 16, 2025

They helped my dad find a place to live (in under a week) that suits our needs perfectly!

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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So helpful!
March 15, 2025

Christy helped us so much! And she listened so patiently to our woe of handling our mom!

Date of experience: January 9, 2025
Pennsylvania
1 review
0 helpful votes
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Very helpful
March 15, 2025

Very helpful in providing information, helping to find a place for my mom and assisted with scheduling visits. Made things much easier on me and my family.

Date of experience: March 5, 2025
Arizona
1 review
0 helpful votes
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Very Helpful
March 15, 2025

Christy was amazing. She helped me find a place for my father who was moving from another state. Christy was very knowledgeable and kind. She not only helped me find a place but she helped with so much more.

I recommend using this service. Moving is very stressful and her help relieved a lot of that stress.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Perfect fit
March 15, 2025

Love the foster / nursing home. Wonderful ladies taking care of my bother. I don't need to worry about her as much. They have taken the burden off my shoulders.

Date of experience: March 5, 2025