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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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I enjoyed working with my agent —— she was well informed and very friendly and helpful

Date of experience: June 22, 2025
Florida
1 review
0 helpful votes
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They have helped tremendously in finding a place for my loved one. They sent me on tours of places close to my home and then helped to get my loved one placed in the assisted living place I selected.

Date of experience: June 16, 2025
Arizona
1 review
0 helpful votes
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Very helpful
July 1, 2025

They were professional! Easier to find good rated facilities!

Date of experience: June 21, 2025
Illinois
1 review
0 helpful votes
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Blueberry hill
June 30, 2025

Last year contacted A Place for Mom and got Blueberry Hill but decided on Maple Hill in Paw Paw because I need an immediate placement but it became necessary to move my sister so I decided to Blueberry Hill which is close to my location and did memory care which she needed.

Date of experience: June 20, 2025
Tennessee
2 reviews
0 helpful votes
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A great experience!
June 30, 2025

From the first phone conversation with Hannah, to Thom's "always here for you" availability by phone, email & text, I couldn't be more pleased with our experience! A Place for Mom was able to provide our family with options that we didn't know were available, and they checked in with us at every step along the way. Mom is now settled in her new place and things are going well! Should we ever need their services again, A Place for Mom will be my first call!

Date of experience: June 20, 2025
Kentucky
1 review
0 helpful votes
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Thank you for the help!
June 30, 2025

Dawn was able to help find the right place for my wife who suffers from late stage Alzheimer's. She educated and assisted me on the process and the various options available. I found the right facility and because of Dawn's patience and knowledge I am comfortable that my wife is receiving the best care and I can relax and move from caregiver back to loving husband. Thank you so much!

Date of experience: June 20, 2025
Missouri
1 review
0 helpful votes
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Thank you!
June 29, 2025

I was contacted by A Place for Mom when the hospital social worker submitted a referral for your services. I felt supported as we moved to find adequate placement for my brother. I really appreciate the support, ideas, and suggestions of placement.

Date of experience: June 19, 2025
Iowa
1 review
0 helpful votes
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I needed help finding a community that understands and is willing to work with and assist people with Parkinson's. Dawn Walker found just that at Addington Place of Des Moines. It's only been two weeks, my brother feels like he has a home of his own. Thank you.

Date of experience: April 30, 2025
Indiana
2 reviews
0 helpful votes
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My mom was ready to move into an assisted living facility, and I could not find one that was in her price range near me. I called and was given names and places to check into. Long story short, I was able to find a place in a city that she loves! Thank you A Place for Mom!

Date of experience: June 16, 2025
Delaware
1 review
0 helpful votes
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It was a joy to know that dedicated senior advisors were on our side, looking for places that best met our needs

Date of experience: June 16, 2025
Tennessee
1 review
0 helpful votes
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We had an emergency situation that was also time sensitive…'A place for Mom' not only helped us with the first placement but also with the semiconductor placement when my mom condition changed. They went WAY above and WAY beyond what I thought. I truly could not have navigated my way through all the details without their help. They were a literal lifesaver! I am forever thankful and grateful for their support!

Date of experience: June 15, 2025
Virginia
1 review
0 helpful votes
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Great to work with
June 24, 2025

Everybody I spoke with worked hard for us we were able to find a place for our mom within a few days they made the process easy setting up tours and a list of places

Date of experience: June 14, 2025
Tennessee
1 review
0 helpful votes
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Spouse Needs
June 24, 2025

Needed an assisted living for my spouse.
Called A Place for Mom and they sent several homes to help

Date of experience: June 14, 2025
Indiana
1 review
0 helpful votes
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Great help!
June 24, 2025

Our friends recommended to contact them and since we did not know enough to help my mom we did.
They were very informative to assist us find a location near our home

Date of experience: June 4, 2025
Arizona
1 review
0 helpful votes
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AlexSandra reached out to me, listened to our wants and needs and in short order had us with the right fit.

Date of experience: June 12, 2025
Ohio
1 review
0 helpful votes
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Groundwork laid
June 22, 2025

Very good experience during a difficult time only 6 days to make a decision and get moved they gave me 5 possible locations and went to 3 -1 day and 2 the next day and made a decision

Date of experience: June 12, 2025
Florida
1 review
0 helpful votes
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Excellent
June 22, 2025

Provided the information i parameters I needed Success was pretty easy after 3 tours of recommended assisted living places

Date of experience: June 12, 2025
Washington
1 review
0 helpful votes
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Much needed help
June 21, 2025

I needed this help so much. I am so thankful to find options so easily available that I couldn't have done on my own.

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Julie contacted me with I requested help for finding a place for my friend who is 90 years old, is selling his house, and needs to move in a month. The third place we looked at was perfect and he is now moved in and loves it. I couldn't have found this on my own, it was a great asset having this assistance.

Date of experience: June 10, 2025
Texas
1 review
0 helpful votes
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No time to waste
June 20, 2025

Mom fell, broke her leg, I needed to get her moved closer to me so I again reached out to A Place for Mom. Stacie Polozola was the one appointed to help me and she did a wonderful job! She asked all the right questions and listened to my needs for mom. She helped with a couple of places and even had to speak with them on our behalf to help better find the right place.
In the end we have mom moved and in a place closer and affordable for her. Thank you Stacy and A Place for Mom AGAIN, for helping us so quickly!

Date of experience: April 25, 2025