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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Illinois
1 review
0 helpful votes
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Caring Advice
September 13, 2025

Felt like they really cared about what happens to the patients as well as the family. Good information to consider and follow up in just the right amount.

Date of experience: September 3, 2025
Maine
1 review
0 helpful votes
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Very, very helpful in pointing me in the right directions for my needs. Almost always answer the phone or called back in a reasonable amount of time. Very, very helpful and I would've had a hard time doing this on my own

Date of experience: September 2, 2025
Kentucky
1 review
0 helpful votes
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Informative
September 12, 2025

I spoke with Mary Hammersmith and she was fantastic she tried to point me all the directions that I needed to go how I should go what I should do and it was a great experience with someone that knew where to get me on the proper road

Date of experience: September 2, 2025
South Carolina
1 review
0 helpful votes
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Awesome Resources
September 12, 2025

We are so thankful for A Place For Mom! Looking on our own was extremely stressful. But here it was Excellent and informative. It removed a lot of stress off our family.

Date of experience: September 2, 2025
Florida
1 review
0 helpful votes
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Finding the right place for my dad was overwhelming until I connected with A Place for Mom. Erin treated me with compassion and respect every step of the way, truly listening to my concerns and matching us with a community that felt like home. I can't thank her enough for making such a difficult transition so much easier

Date of experience: September 2, 2025
Ohio
1 review
0 helpful votes
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I had questions about many different aspects of senior care, from how to address downsizing, when to have the conversation with my mom to getting reviews and recommendations on several senior living communities in my area. I also needed guidance on what the differences are between AL and MC among many other concerns. A Place for Mom was very helpful and listened to all my questions and concerns. They gave me piece of mind, made several very useful suggestions and overall helped me a lot.

Date of experience: September 2, 2025
New York
1 review
0 helpful votes
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Very Happy
September 11, 2025

A Place for Mom helped me wonderfully find a place for my aging sister-in-law. We just moved her in yesterday and today! We are all so thankful for Jill at a Place for Mom who guided us so kindly through this process!

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Angelic care and stress relief
September 10, 2025

Donna and team from the first request to locating and moving my sister into her new assisted living were angels. First chat took a huge weight off our shoulders by sharing a few key points and off to setting up tours for us and scheduled to make our lives easier. Luv these folks

Date of experience: August 31, 2025
California
1 review
0 helpful votes
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A home for Uncle...
September 10, 2025

Donna was a great resource to help my search for an assisted living place for my husband's uncle. She make the touring seamless. Scheduled appointments and that was a huge help.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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A helpful source of information
September 10, 2025

I connected with A Place For Mom when I needed help finding retirement communities in San Diego. They provided good info, quickly, with follow-up to ensure I have received the info I needed

Date of experience: May 31, 2025
Montana
1 review
0 helpful votes
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Assisted living
September 9, 2025

Be careful calling, some representatives are nicer than others. The one I got was very helpful. I tried to get information another day and was not so lucky.

Date of experience: August 30, 2025
Michigan
1 review
0 helpful votes
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Questions and Recommendations
September 8, 2025

I had the opportunity to work with Jessica. Super nice, was very supportive to our needs. Gave recommendations, offered to make the calls, followed up with our visits at the recommendations. Jessica also, followed up with me regarding my mother-in-laws surgery. Very professional

Date of experience: August 29, 2025
California
1 review
0 helpful votes
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Fast and Easy
September 8, 2025

We suddenly were faced with finding a place for our mother after she had lived independently her entire life. A Place for Mom was professional, courteous and kind. They explained the entire process, offered good advise and quickly sent several recommendations. They followed up on every visit to see how it went and provided additional support as needed. Would highly recommend their service.

Date of experience: August 29, 2025
Texas
1 review
0 helpful votes
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Much needed help in a difficult time
September 8, 2025

A Place for Mom was such a help during this difficult time of making choices for my Dad who was not happy about moving. Tiffany was so patient and helped as his needs and concerns seemed to change almost daily. She helped me find communities within his budget and kept giving me options as I went along so we had many to tour since each one had slightly different amenities and services. I'd highly recommend A Place for Mom to help you sort through finding a community for your parent to help make a stressful time much easier. I'm so thankful for Tiffany and all she did to help my Dad find a place he really likes which is the most important goal. He's been happy at the community we found for him which is such a blessing.

Date of experience: August 29, 2025
Massachusetts
1 review
0 helpful votes
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Harassment
September 6, 2025

Awful and would never recommend. I was a venerable time in my life and trying to figure out what we should do for her & why I reached out. I got inundated w/ many, many, many unwanted phone calls, text and emails, even from the same people. At first I was cordial - eventually, I had to get rude and tell them to stop harassing me! I was finally told that the reason for the unwanted calls, text and emails is because it was how they get paid. All about the money and would never recommend.

Date of experience: August 27, 2025
Georgia
1 review
0 helpful votes
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Professional, caring, worked hard to find a really nice place. Coached me on asking the right questions.

Date of experience: August 26, 2025
Maryland
1 review
0 helpful votes
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Best agent in the business!
September 5, 2025

Donna did a great job for me during my efforts to find my brother the best boarding care facility around! I appreciate her extra effort and professionalism throughout this process!

Date of experience: August 26, 2025
Pennsylvania
1 review
0 helpful votes
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Eileen's place
September 5, 2025

Very helpful to know what is available and set up appointments

Date of experience: August 26, 2025
Washington
1 review
0 helpful votes
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Attentive in a Crisis
September 5, 2025

When I first contacted A Place for Mom, my 87-year-old uncle was in the hospital being tested for a possible stroke or heart attack. We knew from talking to his neighbors that he'd need help for a long time, but would not accept it. When he was diagnosed with dementia, we had to find secure memory care fast. His insurance declined to cover any more time at the hospital, and he could not go home. It would have taken me ages to contact one memory care facility after another to check availability and compare costs. A Place for Mom asked all the right questions about the level of care he needed and helped us find something that would fit our budget. They were great about following up and adjusting their referrals as the situation evolved. After this weekend he will be all moved in. Thanks!

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
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Helpful and Supportive
September 4, 2025

Got the names of some great locations that will meet our needs. Also got very helpful suggestion on the changes we are living with.

Date of experience: August 25, 2025