A Place for MomReviews 2,407

Not knowing what to do when my Mom's dementia forced us to place her in a home I contacted A Place for Mom. They sent me a list of corporate, institution type homes that kick back big referral fees to them. Thinking this was the only option available, we placed Mom in one until recently until I realized the care had deteriorated to the point of complete neglect. I contacted A Place for Mom again and received my personalized updated computer generated list of the exact same places I eliminated years ago. Stay away from any places they suggest unless you want to be abused financially and more offensive see the horrible care provided, or not, to your loved one.

I am writing to tell of my very positive experience with my local advisor at A Place for Mom. We really didn't know what we should do with our Dad and I got a call almost immediately after I filled out the form. I was hesitant but this company is the real deal and truly helped us narrow down options, including the pricing and got us out to see the places. We found a great solution and I can't thank the advisor or A Place for Mom for helping us find a place for Dad!

If you have the capabilities to go on sitejabber, you have the ability to do what a place for mom does. They are like ambulance chasers. They will be your best friend, and the nicest people. UNTIL they find out where you loved one is. Then they turn and right away they are going after their money. If they don't get paid they threaten the care facility with collections, and then court. They will never follow up with about how your loved one is doing. They don't care! They want their money. Take the time and do your own research (On Line) don't be "STUPID" and let them get away with SCAMMING anyone else. If I could I would keep writing these reviews. I have contacted a place for mom, to all their different departments, from the CEO down for a couple of months now. They will not answer me or contact me. I will continue to write these reviews every where I can. Don't use this company. I see Charlie S. Company rep. Used to respond to these reviews, and even get in contact with some of the reviewers, maybe they will try to respond to me. Please do.

The day after I wrote this review (11/2), I received, but did not see right away, an email from my APFM agent. By Friday 11/3 I started to receive calls from facilities that clearly understood what I was looking for based on the criteria I had given APFM. I'm giving 5 stars now just to offset the 1 from before. I won't really know how great it is/was until I find the facility we need, but 1) it would have been really useful for my agent to call to tell me the email had been sent; and 2) if she wasn't going to make the schedule she promised for the email, to let me know she was on it and still going to get it to me.

I was desperate to find low income senior housing for my mother and requested information from APFM. They require a phone number and email to send the info (that was a red flag, but i was desperate) so I put in my number even though I did not want to speak with anyone, just wanted them to email me information. They have called me over 10 times in two day. I decline the call but they just keep calling over and over. Luckily I gave them my Google Voice number and can easily block their calls. DO NOT GIVE THEM YOUR REAL PHONE NUMBER! They will harass you nonstop.

When I was transferred to the "Housing Counselor, she was really nice until she found out my clients budget. She then began to cut me off as I was asking questions, telling me she just could not help. She even told me she had another call coming in that she had to take so she had to go. Really? Answering my questions weren't important? She Caren or Karin, or whatever her name was could not have been more rude. She also knew I was calling from an organization, but she did not seem to care.

My Dad is 91 and a WW2 hero, and a retired Sr. Vice President of Nike. He was living at Good Samaritan in Kissimmee Florida for over 2 years. Then he was bullied by some of the maintenance guys because he was feeding the birds. However, instead of firing the guys, he was asked to leave. So we took my Dad home. Now, he forgets things and walks out the door at all hours of the night. So we decided it was time to place him in a home where he could be taken care of 24/7. I saw a commercial with Joan Lundon advocating for "a place for mom". So I contacted them. Then the 'time share' type pitch came. I kept telling them that we had a budget of $2500. 00 per month., They sent us to various places. Before we took time off from work, we stated our budget. When we arrived, they told us that the lowest price was $3200. 00 for basic care. Food was extra, activities were extra and so on. We were really upset as they would not tell us the price on the phone, telling us that they could work within our budget. When we arrived at the facility, they tried to up sell sell us, like a time share. They said stuff like "Isn't your father worth the extra money" Cant you sell something to afford the cost. Wow really bad. Now they keep calling me from all over the USA. Still trying to sell for Joan. Joan, you should be ashamed of yourself. No longer a fan.

I came across APFM while looking for assisted living facilities. Foolishly, I typed in my telephone number. Big mistake! Within twenty minutes the phone rang. It was an overly friendly rep from APFM. That was in 2015. They are still calling me five or six times a week. I have told them my circumstances had changed; do not call me again. They are still at it----early am or late pm--they do not care. Have reported them to BBB and AARP; told there really wasn't anything they could do. Do not give out your telephone number---they will hound you to death! Terrible, terrible place.

This outfit simply preys on vulnerable family members to cash in on the difficult decisions they face. In my case, they provided my contact info to numerous facilities and I was immediately buried with unwanted phone calls. One was from a place my brother had already contacted, and when my mom moved there later, these scammers fraudulently claimed a "referral" fee from them. The BBB gives them an "A+" rating despite a pile of complaints. Don't make the same mistake I did. Heed the warnings.

THis place is horrible, first you try doing some research on facilities, and you get roped in to having someone call you immediately who can not help then pass you on to someone and all I wanted was brochures so I can look at things and see what questions I would have if my mother who has dementia would fit in any of these places. However that woman actually said mu MY INTERVIEW would take 20 minutes... I am not interviewing for a job... I AM INTERVIEWING their facilities to see if they meet MY standards for MOM. I want this place reported immediately they are people who now have my phone number and since this morning I have had 4 different people calling "in response to my request?" I spoke to someone had a terrible experience why would I want them to keep calling back. Please do not attempt this service unless you want explain your situation over and over and over again, and I dont know about anyone else on this forum, but my mothers disease is hurting especially now that I may not be able to take care of her. These people make it difficult.

This is a recruiter service nothing more. They could care less. Michelle's attitude was bland and became arrogant when I said I needed a Sr. Apartment. Forget it they recruits for paying customers they have absolutely no interest in your needs or situation. And if you cannot afford at least 3 to 5 k a month you are out of luck go call Area on aging. Nice prove. Also how would some 25 year old have a clue about what a Sen. Citizen needs. Total rip off this is no different than the scam calls u get for other offers except they add a vale of legitimacy by pretend I g to really care. They Don't.

I was looking for a place for my dad. After getting a few recommendations, and taking tours, I felt I was contacted too much by email and phone. During a time where my dad was going through health decline, med changes, and hospitalization. I understand they get paid if you select their places, but finding the best place for your parent is done by you looking for places, going on tours, and meeting people. The place we ultimately selected was outside their list. I feel uncomfortable with the "business" of all this. I also tried to remove myself from their emails and it force selects their newsletter and I could not get myself off. There is not a general email to request this, or a button like other online service that say, "unsubscribe all". Then, when I tried to use their system to say I had not selected one of their recommendations, it asked for move in date, place and details. None of your business! I feel they will continue reaching to me somehow and regret that they have my and my dad's info :( Honestly, you are better off asking friends, using google, going on visits yourself. It's work, but it is your loved one. We feel helpless in these times and I feel like this "service" preys a bit on that desperate feeling we have in wanting to find the right solution for our loved one.