A Place for MomReviews 2,407

I made an initial call to a Place For Mom. They responded immediately and were very nice. However, I had no idea they shared my phone number and email with countless facilities. I have been harassed from so many facilities aggressive rude and totally unprofessional. I would not place my mom or yours with the initial contact with these facilities. I have contacted the Better Business Bureau on these particular facilities. Unfortunately I have to place the blame/burden on A Place For Mom. They are totally in it for money and I dont think they care about my mom or yours. Buyers Beware!

We had already narrowed down our search to a few facilities and I was wanting insights or professional opinions on the places. So I called APFM. And boy do I regret it! They offered no new information and seemed keen to get me off the phone. All they really wanted was my contact info to unleash the hounds of every facility around. I specifically told them NOT to use my work number and gave a different number. And they NEVER asked permission to give my personal information out. But literally within 5 minutes of me hanging up with them (again being of NO help) I got three calls to the number I said do not use and got slammed with emails from various facilities. What a racket. Think about it- free to us, but they make their money somewhere. How? Their "partner" facilities. But partner facilities would never pay if they didn't get recommendations. I have never had my personal information bastardized in such record time. It was clearly about the money, with them politely trying to find out what my father did prior to retirement. While the people were pleasant, they should disclose that they are going to send your personal information out everywhere at record speed. Learn from our mistakes. I wish I had read reviews on them before calling.

If you want to be harassed by every Senior living Facility within 1000 miles of your home... go on "A place for Mom's Website"! Within 45 seconds of me putting my name, Email address & phone number to sign in to their website... I was already receiving calls from ever senior living facility within 5 or 6 states away! I just wanted some general information "for the future" but now have had to turn my ringer off because they apparently gave my phone number to every senior living facility on the planet! It was either turn my ringer off or lose my job! It amazes me how you can't even get general information anymore w/o being harassed 24/7 by every company whose even remotely involved in what you were trying to get information about. If they're that desperate for residents... I'm a little Leary of sending one of my loved ones there... especially when they're 1500 miles away. Maybe some kids do that on purpose, so the don't have to be bothered w/ their parents when they get older, but I want my Dad close by when the time does come. I almost wish I hadn't even inquired now. No, I definitely wish I hadn't inquired now.

As the other reviews said, worse than a waste of time. I accidently got on their radar by call a number for a site that sounded alright. When I called, APFM said they could not find it in their system. Then the calls and emails started. The facilities did not meet our minimum needs. If we need memory care for our relative, why try to set us up with assisted living only sites? I have asked them to cease... we will see.

Gave rep at APFM our family's brief overview.
This was not my first rodeo & was initially skeptical of any efforts they could assist in finding, 'a place for Mom'!
Skepticism proved accurate.
Rep sent many more housing needs than requested, then followed by calls daily, late at night & on weekends. Rep asked pressing personal financial questions that I would never give a stranger. Rep was pushy & argumentative, always had an answer for everything which was my first flag!
Should have known that the referral housing they sent us to pays APFM for their referral services!
Better off to do my own research!
If you need help. Ask the internet general questions, ask your Drs, community organizations, government agencies... any place but this one!
Just read the BBB reviews & that should tell you everything you need to know for, 'A Place for Mom'.
A) Never EVER give out personal information about yourself or your family to any agency/housing until you have narrowed down your search, then be very guarded about what private info you DO give out. The internet is full of methods of how to protect personal information when doing a search for a parent or family member.
B) If you give out your personal number or email, just block them! Always insist on being on a DO NOT CONTACT LIST, IF BY CHANCE YOU ACCIDENTALLY GIVE OUT YOUR PHONE #.
C) There are a lot of methods to check out housing. Do an internet search, ensure you check scams, always check Better Business Bureau, YELP, as the first line of defense this info will assist initially.
D) By all means check out the internet & search housing suggestions for lawsuits of housing that you are contemplating.
Be careful, we wise, this is your loved one that is going to live there. Good luck!

We own and operate 8 facilities in the Midwest. A place for mom and caring.com are scams. They do not, and have never checked any of us out. They highjack our own advertising and steal the person looking to place their loved one. Sometimes people just want to check us out online but when they type our name, a place for mom takes our name and puts their phone number on it. If we dont contract with a place for mom they steer the person to a different facility. If we do contract with them the take the first months rent. We are forced to pay this company for stealing our own Referals!

They post sites with "affordable and low income housing for seniors" they don't have any. Called six different sites all went back to a place for mom rep. If your senior is Social Security they" don't have a place for your mom." They are fault with the info on the website and always "so sorry We will look into getting it changed". Never happened then they call you continually, you can't get rid of them. Sorry bunch of people, they should be ashamed of themselves.

Not only did I have to jump through hoops because they couldnt get information right (it nearly caused an even bigger rift in my family because a mix up on their end had us thinking someone had massively overstepped boundaries), but I have also been fielding calls from communities that arent applicable to our situation because my grandmother required skilled nursing, not assisted living. The rep from the company that called me to assure satisfaction after months of getting calls from facilities that are of no use wasnt listening to a word I said about my grandmothers insurance or needs, and skewed what I said about needing skilled care (a facility I just spoke with said their notes read to avoid skilled nursing, but that what we need). Dont waste your time, these people dont know their $#*! from a hole in the ground.

Firstly, there were no facilities in the community my Dad lived. To move him to a different community would mean getting him a new doctor, which is next to impossible. I received at least a phone call and an email every single day from someone from this organization. My Dad had squamous cell carcinoma on his cheek and we were told that it's operable and he won't die from it. We were glad about that. He also had dementia which was the reason we wanted to get into a care home. Long story not very short is that he passed away. When I informed a fellow following up by email, I never received a reply saying sorry for your loss. No reply at all! How uncaring can someone be? This really upset me. I would NEVER recommend this company to anyone. They do harass you by phone and email and as soon as their "bankroll" is gone, they drop you like a hot potato! Do your own research, everything is online. Talk to people for a personal opinion.

While searching for place for our mother, we originally began exploring places from a "A Place for Mom", and with no success, we decided to look outside the area and I had communicated to their rep that we had begun the search on our own. She began to send us information on her own, in the mean time we identified a place for my mother independent from their assistance, which we communicated to her. Several months after my mother had been living at the senior care facility, A Place for Mom began demanding placement fee from the Senior Care Home. In essence this fee gets charged back to the families for original move in fee. We have attempted numerous times to let them know we did not use their service to find this place, but because this Senior Care Center is listed in their database, they are attempting to collect, when they did nothing to provide any assistance. Most of their information they provide can be found on your own on the internet. They even attempted to trick me into providing a survey on the senior care center, so that they can use the information as if we had used them for the placement. It's so sad & dissapointing that a service like this lacks the integrity and ethics.