A Place for MomReviews 2,407

Filled out a web form on Senior Advisor and barely hit the "submit" button before APFM was calling me. 1st phone call they left a voicemail with a name and number to call back for more information. They proceeded to call me EIGHT more times in less than 24 hrs, up to 9pm at night. The next day the "If you don't want to talk to us, how about we do it by email" emails started. Each one more pushy than the next. "We're concerned we haven't heard from you... blah blah". Finally read the fine print on the emails and realized they are salesmen pushing for their commission. WORST hard sales experience of my life! I've emailed them to lose my phone number and email, cease & desist, and that I would be finding a place to leave a review.

Kristen Parker, my adviser, is super. Kept me posted on different Assisted Living Places for my brother and what would fit his needs. He is a bit younger (60 yrs) and a lot of places wouldn't take anyone under 62 or 64. When she told me about The Concord Place in Northlake, IL, I checked it out and he has now been there just about 2 months and loves it. Have been talking on and off with Kristen for almost 2 1/2 years when I first had to move my brother and the first place he was in was not for him. She would check in with me every so often, which was great and just wanted up dates. Can't Thank her enough.

My adviser Amanda was wonderful. She was a counselor in every sense of the word. I was so distressed when I called. I had been trying to locate assisted living facilities on my own. I felt I had limited options for meeting my father's financial needs. Everywhere I looked was beyond my financial means. In minutes, Amanda gave me so many options, I never considered. I'd forgotten my father was a veteran, that he had an additional life insurance policy, that his pension allowed for a hardship benefit. Amanda scheduled all my tours for me, and discussed what things I might want to ask questions about. Amanda followed up with me, and gave me encouragement, when I procrastinated. When I was too busy starting a new job and attending to my dad in the hospital, Amanda called the assisted living facility I'd chosen, to let them know to hold a unit for us. And after all the paperwork was signed, Amanda called to congratulate us. She was wonderful and this service was invaluable. From the bottom of my heart, I thank you!

Carol sent me to the St. Joseph Senior Apartments in Salt Lake City because it was, unlike all the others in Salt Lake City, within my financial reach. When I saw it as just an Old Folks' Home, Carol asked me to think of it as a place where my life's endeavors and skills could add value to both my life and the lives of my future neighbors. It was magic! I am now performing again as an actor and singer, making money doing what I love most. This new vision on life came as a result of my decision to listen to Carol at A Place for Mom and find my home with a loving family at St. Joseph.

While initially reluctant to use this service, I ended up very pleased with the service and assistance provided. We were assigned a single individual who worked with us to help select locations and schedule visits. I found the help refreshing and not pushy. The individual connected with us by phone or email, and was collaborative in her contacts with us. I would recommend the service to anyone who is willing to honestly interact with a knowledgeable service representative.

I contacted A Place For Mom. I was hoping to find an assisted living facility for my mom to move into. My mom had a severe mental illness. Every time I see their commercial I remember what the representative said (as we were hanging up, she didn't know I heard her.) The representative was SCREAMING "Jesus Christ she's
Schizophrenic!" I called the representative and told her I heard her and gave her hell. Like I said everytime I see that commercial it reminds me of that phone call. Absolutely reprehensible that she would act like that.