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AnyVanReviews 722

2.8

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AnyVan Reviews Summary

AnyVan has a rating of 2.8 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 3rd among Moving Service sites.

service
248
value
238
shipping
122
returns
73
quality
192

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GB
1 review
0 helpful votes
Follow Becca S.
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Ive used Anyvan for 2 housemoves now and Ive been really impressed. The drivers have communicated well, arrived on time, looked after my stuff and delivered it / unloaded it safely. I think its really good value for money and Ill definitely use Anyvan again for any future moves.
Thanks to the drivers!

Date of experience: December 14, 2017
GB
1 review
0 helpful votes
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AnyVan were wonderful!
December 14, 2017

I chatted with Thomas via the website and had everything organised within half an hour.The two men who helped me move were absolute superstars, they got all of my things from the street up to my 3rd floor flat in just under an hour and a half. Punctual, polite and friendly - a lovely experience dealing with this company, great customer service.

Date of experience: December 13, 2017
GB
1 review
0 helpful votes
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Performance
December 13, 2017

AnyVan, did a great job, they were responsive, punctual and careful. Everything I could have wished for.

Date of experience: December 12, 2017
GB
1 review
0 helpful votes
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Perfect!
December 11, 2017

Great service and great communications. The guys were very friendly and I would definitely recommend this service!

Date of experience: December 10, 2017
GB
1 review
0 helpful votes
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Need to reuturn calls!
December 11, 2017

The people we had were good, but we had a problem and had hoped to change the day. I was told twice last Sunday that someone would ring me back and one week later I am still waiting for the call back! Luckily I was able to sort the problem with the original driver. Not terribly impressed that the twice promised return call did nit happen.

Date of experience: December 10, 2017
GB
2 reviews
0 helpful votes
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Excellent
December 11, 2017

A first class
Performance - fast and friendly. AnyVan provided a wide choice and,
Once this was made, detailed paperwork. The removal itself, by Seby UK, was
Efficient and flexible, via two young men who were pleasant and helpful. All in all,
A very good experience at a very reasonable price.
Margaret SM

Date of experience: December 10, 2017
GB
1 review
0 helpful votes
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Assigned driver Simon was fantastic, Great Comms with great service :) and all with a great price, great personal service with that extra effort placing item in desired place upon delivery, one happy customer

Date of experience: December 9, 2017
GB
1 review
0 helpful votes
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Absolutely brilliant
December 10, 2017

Honestly brilliant couldn't be easier to use and if there is any confusion you can give them a call and they will let you know and help the best they can and the removals that were hired from any van were fast and efficient and arrived on time at the time I asked for

Date of experience: December 9, 2017
GB
1 review
0 helpful votes
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Spot-on
December 10, 2017

Had part of a wardrobe collected and the man who picked it up was on time and polite. I'd recommend them. Thank you so much

Date of experience: December 8, 2017
GB
1 review
0 helpful votes
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Great price, Great job
December 10, 2017

I originally booked with VanPlus. They called the next day to cancel, saying they couldnt find a driver willing to do the job. Re-booked with Anyvan who where almost half the price with a bigger van and two willing and able movers. Move was quick and without a hitch. Many thanks AnyVan (although Im sure drivers would appreciate a bigger cut of the price)

Date of experience: December 8, 2017
GB
1 review
0 helpful votes
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Easy, stress-free, pleasant experience with AnyVan. Communication was excellent and process of pick-up and delivery could not have been smoother. Would recommend highly.

Date of experience: December 8, 2017
GB
1 review
0 helpful votes
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So helpful
December 7, 2017

I could not fault the service from AnyVan - fantastic customer care. Quick and responsive when I had any queries. Fully recommend.

Date of experience: December 7, 2017
Julie K.
GB
1 review
0 helpful votes
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Excellent service
December 7, 2017

Excellent service, was easy to book on line, no hidden cost, made my move so easy and nice friendly driver & helper.

Date of experience: December 7, 2017
GB
1 review
0 helpful votes
Follow Mercedes F.
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This is my second time using the AnyVan service and I must say I am extremely pleased. I could easily get the quotes of different moving services and could easily communicate with them seamlessly through the website. The fact I could also see how many jobs each person and their ratings were, helped to put my mind at ease. The down payment function was also great as it gave me enough time to secure the job and gather the funds for the actual move, rather than have a big chunk of money taken. On the actual day, Chris and his team came on time and were polite. I received my items undamaged the next day. I will definitely recommend the AnyVan site to my friends and family and definitely will recommend Chris who moved me from Manchester to London for the stellar price of £180. These days as a 25 yr old living in this economy a great service at an even greater price is a God send!

Date of experience: December 7, 2017
GB
1 review
0 helpful votes
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Great all round service
December 7, 2017

Easy to book and removal man was prompt. I found him very reasonable when we realised I hadn't taken into account some areas of the move and all was completed in food time.

Date of experience: December 7, 2017
GB
1 review
0 helpful votes
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Smooth operation
December 7, 2017

Pleased to say everything went to plan great team of lads very polite and hard working would definitely use this company again and would highly recommend,

Date of experience: December 6, 2017
India
1 review
0 helpful votes
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Straight forward communication. Best quote by far. Done what they said they would do. In this day and age a rare thing. Will deffo be using them again.

Date of experience: December 6, 2017
GB
1 review
0 helpful votes
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This was the first time I have used AnyVan. I needed heavy items of furniture collected and delivered to me, 170 miles away. Everyone was polite, courteous and helpful in the extreme. Everything went according to plan, in spite of the snow. The furniture arrived in style - and in perfect condition. Communication was outstanding. I could not have wished for a better service. I would not hesitate to recommend them.

Date of experience: December 6, 2017
GB
1 review
0 helpful votes
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House move
December 6, 2017

Excellent service. Very easy to use on line. Phoned and query was answered. Knew exactly what I was going to pay, no hidden expenses. I would definitely use this service again. Thank you.

Date of experience: December 5, 2017
GB
1 review
0 helpful votes
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Given a few details, I received, a hundred offers at various prices for me to choose
And the transaction went perfectly. I definitely recommend them.

Date of experience: December 5, 2017

From the business

AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.

Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.

AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.

Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.


anyvan.com
Founded in 2009
London, Hammersmith, United Kingdom
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