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AnyVan

2.8

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AnyVan Reviews Summary

AnyVan has a rating of 2.8 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 4th among Moving Service sites.

service
248
value
238
shipping
122
returns
73
quality
192

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GB
1 review
0 helpful votes
Follow Lorraine D.
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I used for the first time recently, and found it easy to book AnyVan. They are quick to respond to queries, helpful and the whole process was quite painless! No fuss, quick simple process and all completed in time allocated.
I would highly recommend using AnyVan.

Date of experience: January 9, 2018
GB
1 review
0 helpful votes
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Excellent service.
January 9, 2018

I received excellent attention and service from the moment I picked up the phone and called Anyvan, up to and including the final delivery. Couldn't have asked for more!

Date of experience: January 8, 2018
GB
1 review
0 helpful votes
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Efficient and fast
January 8, 2018

Needed same day delivery and thats what I got! Reasonably priced and easy to book. No complaints and would use this service again.

Date of experience: January 6, 2018
GB
1 review
0 helpful votes
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Excellent service
January 8, 2018

Very professional service. In touch all the way would definitely use them again. Telephoned when about to deliver helped with the items and the drop of other end

Date of experience: January 6, 2018
GB
1 review
0 helpful votes
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Great service. Not used any van before but needed urgent job and they came up with the goods with no issues. Great price so definitely value for money and top notch communication throughout.

Date of experience: January 6, 2018
GB
1 review
0 helpful votes
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I needed to get my daughters belongings back to the UK from the flat she shared in Holland with her ex in difficult circumstances & at very short notice. The whole process, from start to finish was impeccable. I was guided through the quote on the phone and was emailed almost immediately with details of the driver (James) and was kept informed throughout, despite the fact it was Christmas. The pickup went like a dream and was exactly at the time promised as was the drop off. James is a real gentleman.
I have no hesitation in recommending anyvan and would use them again.

Date of experience: January 4, 2018
GB
1 review
0 helpful votes
Follow Melanie W.
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Anyvan delivers the goids
December 30, 2017

Professional
Items protectively wrapped
Regular Email And text updates
Drivers very responsive
Items arrived on time as planned

Date of experience: December 29, 2017
GB
1 review
0 helpful votes
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I would say excellent job
December 28, 2017

Communication with company and the driver was very good. Both with the seller and the buyer,. Arrived when they said and picked up when they said, despite the weather.

Date of experience: December 27, 2017
GB
1 review
0 helpful votes
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Easy peasy
December 24, 2017

Excellent communication. Everything went as planned. Good value for money. Would highly recommend. Means you can now grab those bargains further afield that you maybe thought would be too expensive to get home.

Date of experience: December 24, 2017
GB
1 review
0 helpful votes
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Just worked
December 24, 2017

Good value - different times had different prices do we could choose the best balance of cost and time. Driver very positive and easy the work with. Found on Google but will definitely use in future.

Date of experience: December 23, 2017
Greece
1 review
0 helpful votes
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Impeccable
December 24, 2017

Friendly professional service, courteous helpful drivers, economic and punctual.
Would not use anyone else

Date of experience: December 23, 2017
GB
1 review
0 helpful votes
Follow Chrissy F.
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I had great service from this company and would recommend them. Driver was polite and keep me informed throughout the whole process.

Date of experience: December 23, 2017
GB
1 review
0 helpful votes
Follow A R.
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Great service!
December 23, 2017

Collection and delivery went very well. Driver was very helpful and communication was good. Well priced

Date of experience: December 22, 2017
GB
1 review
0 helpful votes
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Job done well
December 22, 2017

First time user. The collection and delivery all went well. Glad to have found this firm.
Would happily recommend them to any other potential user.

Date of experience: December 22, 2017
GB
1 review
0 helpful votes
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Excellent service
December 22, 2017

I was very impressed with the service, the driver was courteous and prompt and they were a very reasonable price, would deffinately recomend Anyvan.com

Date of experience: December 21, 2017
GB
1 review
0 helpful votes
Follow Coral M.
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Italian job
December 21, 2017

With various hurdles to overcome due to the contents of the package you were patient and helpful, and the whole process was completed without fuss. I will use you again and recommend you too.

Date of experience: December 20, 2017
GB
1 review
0 helpful votes
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Short notice delivery
December 20, 2017

We were visiting the North East from London and a friend offered us a sofa for my Mother in Law. As we were only there for two days we organised an urgent pick up and delivery for a Sunday morning. We were able to choose an early morning time slot at very short notice. The driver, Richard was very helpful and on time, which in this case was very important, as we had to leave for our journey back south that morning.
I cannot comment on other peoples experience but our was great.

Date of experience: December 20, 2017
GB
1 review
0 helpful votes
Follow Nik H.
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From start to finish the whole process was pain free. I was kept up to date via email and text which assured me everything was fine. The gentlemen who turned up were chatty and very professional. I would certainly recommend AnyVan as the ones to use.

Date of experience: December 18, 2017
GB
1 review
0 helpful votes
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Very easy to arrange online with link from ebay. Everything went very smoothly with driver making and keeping in contact and delivering with care and efficiency. Great service

Date of experience: December 16, 2017
GB
1 review
0 helpful votes
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Quality treatment
December 15, 2017

Friendly and professional, with reasonable prices by a quality company, that's how Any Vans People came across from people on line to driver and his partner, When I booked them to take some settees from my home to my sons, regards and merry Christmas Peter

Date of experience: December 14, 2017

From the business

AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.

Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.

AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.

Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.


anyvan.com
Founded in 2009
London, Hammersmith, United Kingdom
+120
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