ANTOnlineReviews 3,568

Purchased a printer from ANTOnline because they offered the best price with current availability. However, was very disappointed upon receiving it to discover that the printer was shipped in the original manufactures box. A proper/considerate method of shipment, would have been to place the manufactures box inside of a heavy duty cardboard box with several inches of packing material on all sides, top and bottom for suitable protection. Not surprisingly, because of the inadequate packaging, I discovered the printer was damaged when setting it up. This required me to initiate a warranty exchange from the manufacturer, who also advised that this printer should have never been shipped in this manner. Thanks to the manufacturer, I now have a new replacement printer which was shipped/handled properly. Yes, I do realize that the extra boxes and packing material would cost a little more, but what's the better scenario - receiving a defective item because of thoughtless packing (and leaving the manufacturer on the hook for a several hundred dollar item); or doing the job properly from the outset and providing the buyer with a positive shopping experience? Needless to say, I'll definitely avoid ANTOnine for any future purchase consideration. I'd prefer to pay a little extra to do business with a more consumer conscience supplier and eliminating the potential hassle of warranty replacements and delays in getting a usable product. As it is, it took just under five weeks to get this resolved and a few phone calls and emails which would have all been completely unnecessary had ANTOnline just done the proper thing from the beginning.

I admit, I took a chance on this company when I pre-ordered the ps5, but it was the only site that had them in stock at the time. The reviews were really low and people said I'm probably getting scammed. I'm proud to say they were not only wrong, but this company has been awesome to deal with. I got my ps5 bundle, but one of the games was delayed until February, so they sent out $70 gift card codes to those who pre-ordered. Everything came new in box and clean and I couldn't be happier with antonline!

I bought a Xbox one s all digital and had it for a year only played it for about 3 months outta that rest of the time it ast there untouched well 2 weeks after my warranty was I hear a bunch rattling inside my Xbox so I turn it off go check it out and I have a bunch of these little plastic rings around my Xbox that look the same size as the vent holes from being punched out and instead cleaning them out of the Xbox he said oh well I won't be giving any refunds or exchanges so it's not my problem... so I wrote ANTONLINE and he said it was his problem anymore he wasn't viable for the damage yeah DONT LOSE YOUR MONEY TO THIS GUY HES A JOKE

Was a bit worried after reading some negative reviews. I give them an A+ and would use them again. Fast shipping. Quality product as advertised.

I got my PS5 from here. I was very nervous at first as I never heard of antonline. But they were good with keeping me updated on my order status and it arrived the day after the ps5 release which is more than I was hoping for... really great customer service... Have you tried investing in cryptocurrency, stocks and forex... i implore you to check out BTCPROFITUK. COM for lucrative investment deals. They've got amazing weekly ROI and they are very prompt

Antonline refuses to communicate with me except though better business bureau responses and PayPal claims. I had a problem with my order, and they've entirely ignored my emails, my request for assistance on their website, and any other attempts to contact them, including through sitejabber.

Customer support is nonexistent and they were happy to blame me for the problem with my order and take my money after failing to deliver what I ordered. This company may be legitimate, but they're happy to scam customers out of money and leave them hanging with no recourse.

Good program Thank you so much Realy I love This program be cause program Realy good And so easy Thanks agen

Recieved items very fast and intact. Will definitely do business with ANTonline again. Thank you so much.

Had what I had been looking for, for over a month!

Order a dualsense PS5 charger on Christmas eve. It arrived 3 weeks later and USPS said I owed $5.30 because they did not send it with the correct postage for it's weight. I refused it and it was sent back. They refunded my money less 15% per their return policy. It was their mistake and it cost me money. Complete joke.

Was able to get both new gaming consoles with no hassle and recieved them on time. Obviously, these are hard to get but once in the cart everything went great! Thanks!

I purchased a brand new Xbox one controller for the Christmas holidays from Antonline. It arrived quickly enough, but upon opening it, I saw that the factory sealed tape had been cut open, meaning the item was not new. I opened it up and the controller was covered in dust, which indicated that not only was it not new, but had been opened before. Thinking a mistake had been made, I reached out to their customer service team, telling them what had happened, and that I would like a replacement item.

They never replied to any of my emails, which means the only course of action I had was to RMA it. However, that would mean that I would have to pay for the return shipping costs, and because it was opened, they would charge me a 30% fee, even though they were the ones that sent it to me open!

Terrible, terrible company, they send you things that are NOT as advertised, they don't reply to messages and you're left with no recourse to getting a full refund for something that is THEIR mistake. How can you sell something as new, send it to person opened, then charge them for sending it back opened?

Avoid this company at all costs.

When I purchased an item from Walmart, I was never given any information on Antonline return policy. For this reason, one would assume that the product would be honored by Walmart return policy, especially since I had purchased it from Walmart.

When I attempted to return the item at Walmart, I was told I have to contact AntOnline for the return. Your phone support told me to complete it online, where I found out the time passed according to your timeline. I called support they said they put in a ticket and someone would get back to me in 24-48 hours. 72 hours later and no response. Terrible company that does not care about their customers. Scummy practices.

Bought a hard to find product and thankfully they didn't price gouge. It was bundled with something I wasn't after but that didn't bother me too much and was worth the purchase to get one!

If you try to return anything back to them, good luck cos you'll regret it. Their return policy has so many loopholes only to benefit themselves and screw the consumer out of at least 15-30% of what you paid. Item can be factory sealed as you received it, they would still deduct up to 30%. If you had digital media, that's non returnable regardless of you used it or not. Customer service is useless over the phone and email replies are from live agents but copy and paste from their site. Shipping was fantastic, purchase experience was great but everything else was a huge turnoff. I would not suggest doing business with such shady and dishonest business.

No issues so far. Easy check out process. Looking forward to trying out my new console.

It arrived earlier than projected, and was in perfect condition! I would shop here again!

This site is great. Antonline is always consistent. Never had any problems. Thanks for the great customer service.