Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ANTOnline

ANTOnline

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ANTOnline?
grey stargrey stargrey stargrey stargrey star

ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
838
This company does not typically respond to reviews

Instant Feedback

8,025 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Pleasant Checkout
January 12, 2021
Updated review

Antonline processed my order and fulfilled it - no issues

Date of experience: January 12, 2021

Antonline processed my order
January 5, 2021
Previous review

Antonline processed my order.

Date of experience: January 5, 2021
New York
1 review
0 helpful votes
Follow Greg S.
Unfollow Greg S.
Share Review
Report Review

Excellent service
January 13, 2021

I ordered an Xbox series S from Antonline and my experience was great. The order went through smoothly other than having a little trouble getting it to take my debit card but I just used PayPal and it was just a minor inconvenience. They sent me a confirmation email within minutes of completing the transaction. I recieved emails when it was shipped and updates on when it would be here. They sent the added Xbox gamer pass code in an email the day before the console arrived. I was able to track the package throughout the process. It arrived within the estimated delivery window. I will absolutely be buying from them again. Dont listen to the haters submitting bad reviews.

Date of experience: January 12, 2021
North Carolina
1 review
0 helpful votes
Follow Nathan Y.
Unfollow Nathan Y.
Share Review
Report Review

Great Experience
January 12, 2021
Updated review

No hassle. Easy checkout process. So Glad to have finally snagged a PS5. I didn't necessarily want a bundle, but I couldn't have asked for a better experience when buying/checking out. Shipping was ridiculous fast. Could give Jimmy John's a run for their money.

Date of experience: January 12, 2021

No hassle
January 5, 2021
Previous review

No hassle. Easy checkout process.

Date of experience: January 5, 2021
Colorado
1 review
0 helpful votes
Follow M R.
Unfollow M R.
Share Review
Report Review

Terrible company do not buy
February 11, 2021

I ordered a Xbox that when arrived was missing a bunch of items. I sent it back for a return and only received a partial return. I tried to reach out to customer service but they will not email me back and when I call they say they only communicate through email. Please don't order from here

Date of experience: January 11, 2021
Virginia
1 review
0 helpful votes
Follow kevin O.
Unfollow kevin O.
Share Review
Report Review

Works as expected
January 9, 2021

Good pair of headphones. Nothing extraordinary but comfortable and highly functional.

Date of experience: January 9, 2021
California
1 review
0 helpful votes
Follow M C.
Unfollow M C.
Share Review
Report Review

I recently purchased a bundle set, returned everything sealed. I shipped it back myself. They still gave me a partial refund as if I opened it or damaged it. I asked them if they could email me how the breakdown for the refund works, but they chose to ignore me

Date of experience: January 7, 2021
Minnesota
1 review
0 helpful votes
Follow J G.
Unfollow J G.
Share Review
Report Review

Perfect
January 5, 2021

Everything went perfectly. It was easy to order and the order came when we expected it to.

Date of experience: January 5, 2021
Connecticut
1 review
0 helpful votes
Follow MICHAEL P.
Unfollow MICHAEL P.
Share Review
Report Review

Great price and product
January 5, 2021
Updated review

Never shopped on Ant but had no issues so far and would shop again.

Date of experience: January 5, 2021

Never shopped on Ant but had no issues so far and would...
December 26, 2020
Previous review

Never shopped on Ant but had no issues so far and would shop again.

Date of experience: December 25, 2020
Pennsylvania
1 review
0 helpful votes
Follow frankie Y.
Unfollow frankie Y.
Share Review
Report Review

Great Site to Order from
January 5, 2021
Updated review

Thank you, package came on time and all the items were available in the box, thank you guys you saved Christmas!

Date of experience: January 4, 2021

Thank you
December 14, 2020
Previous review

Thank you

Date of experience: December 14, 2020
South Carolina
1 review
1 helpful vote
Follow Tiffany S.
Unfollow Tiffany S.
Share Review
Report Review

PS5 experience
January 5, 2021

This was quite possibly the best online purchasing experience I've ever had. The quick shipping speed of this company makes them a cut above all the rest. I'd never heard of Antonline before I began my PS5 search, but I'm now recommending this company everyone!

Date of experience: January 4, 2021
Oklahoma
1 review
0 helpful votes
Follow Marian S.
Unfollow Marian S.
Share Review
Report Review

Quick purchase of Ryzen CPU 5900X
January 5, 2021

Most gamers know that getting a new CPU or new GPU is quite difficult nowadays. I was lucky that AMD Ryzen 5900X was available at antONLINE. I placed my order easily without having an account. And I got my CPU a few days later.
Everything was super professional and fast with all email notifications.
I don't have any reason to give less than 5 stars.

Date of experience: January 4, 2021
Antonline R. ANTOnline Rep
over a year old

Thank you, Marian! We appreciate the kind words! Enjoy your purchase!

Massachusetts
1 review
0 helpful votes
Follow Semper B.
Unfollow Semper B.
Share Review
Report Review

Happy customer
January 4, 2021

Was able to purchase this on Antonline with no issues. In a world where "bots" push real people out of the way, Antonline put their foot down and took care of the people. Purchased for my cousin. Smiles all around.

Date of experience: January 4, 2021
Antonline R. ANTOnline Rep
over a year old

Thanks for shopping with us! We hope you will enjoy your purchase and will visit us again soon.

New Jersey
1 review
0 helpful votes
Follow Dan P.
Unfollow Dan P.
Share Review
Report Review

Poor Customer Service
January 31, 2021

Charged a restocking fee for an unopened and undelivered package ( I returned to sender) after being told by their phone rep that I wouldn't be. Even after calling again and being told that this shouldn't have happened, I was promised a manager callback that never came. Be very careful with this shady company.

Date of experience: January 1, 2021
California
1 review
2 helpful votes
Follow Dennis C.
Unfollow Dennis C.
Share Review
Report Review

Worst customer service experience in my life
January 28, 2021

I ordered an AMD processor from antonline for a friend of mine doing a build. I made sure to check the "return" portion of the website for restocking fees and saw nothing there. I ended up having to return the product (it was unopened and still sealed) and was charged return shipping and a 15% restocking fee, though there was no mention of that. When I tried to speak with a customer service rep there she hung up on me, which has never happened to me before. So I'm out $100

Date of experience: December 29, 2020
Michigan
1 review
0 helpful votes
Follow Matt F.
Unfollow Matt F.
Share Review
Report Review

Weird PS4 game in the PS5 bundle
December 29, 2020
Updated review

Great, just wish I didn't have a double copy of Last of us 2 now...

Date of experience: December 29, 2020

Great
December 21, 2020
Previous review

Great

Date of experience: December 21, 2020
Michigan
1 review
0 helpful votes
Follow JAMES N.
Unfollow JAMES N.
Share Review
Report Review

Very Impressed!
December 28, 2020
Updated review

Quick and easy. Easy to track shipping. My order shipped just an hour after I ordered it! Received it in less than 3 days. Well packed. I used PayPal just in case there was an issue and... there wasn't!

Date of experience: December 28, 2020

Quick and easy
December 21, 2020
Previous review

Quick and easy

Date of experience: December 21, 2020
Illinois
1 review
0 helpful votes
Follow Hassan F.
Unfollow Hassan F.
Share Review
Report Review

Fraudulent Behavior
January 27, 2021

I ordered a cpu from them a few weeks ago (around 300$) and they shipped it to me and it went missing. They are at fault because they didn't tell the delivery company to take a signature. I've been in contact with their support for weeks and it seems like they are not taking responsibility. They keep telling me that I will receive an email within 2-3 days but nothing is happening.

TLDR; Package went missing and they didn't take responsibility for it even though they didn't take a signature.

Date of experience: December 28, 2020
Arizona
1 review
0 helpful votes
Follow Alicia P.
Unfollow Alicia P.
Share Review
Report Review

Amazing retailer!
December 25, 2020
Updated review

Quick and easy to find online at a decent lower price. Super fast shipping!

Date of experience: December 25, 2020

Quick and easy to find online at a cheaper price
December 13, 2020
Previous review

Quick and easy to find online at a cheaper price.

Date of experience: December 12, 2020
Massachusetts
1 review
0 helpful votes
Follow Giselle B.
Unfollow Giselle B.
Share Review
Report Review

Santa's helper
December 24, 2020
Updated review

Awesome thanks! Wish it was a ps 5 though for my son for Christmas but this will have to do! Fast delivery and updates until received!

Date of experience: December 23, 2020

Awesome thanks!
December 17, 2020
Previous review

Awesome thanks! Wish it was a ps 5 though for my son for Christmas but this will have to do!

Date of experience: December 16, 2020
North Dakota
1 review
0 helpful votes
Follow Jeremiah U.
Unfollow Jeremiah U.
Share Review
Report Review

Great Service, A+ Etailer.
December 24, 2020
Updated review

I love Antonline. With competitive prices and super fast shipping. I have purchased several expensive items from Antonline and they always deliver!

Date of experience: December 23, 2020

Good so far
December 17, 2020
Previous review

Good so far.

Date of experience: December 16, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States