ANTOnlineReviews 3,568

I don't know why there are so many one star reviews. I didn't read the reviews until after I ordered my own X Box S from Walmart's online site and freaked out a little wondering if my package would ever get here despite the updated notices I always received. Surely enough, it came on a Friday after ordering it earlier in the week! (Monday) I received it in an appropriate sized box with nothing opened and the X Box in perfect condition. I couldn't be happier with the price and delivery!

I ordered the wrong xbox bundle through antonline on ebay. I quickly realized this and canceled my order. I then called antonline directly and they said it is there policy to ship the product to me and have me return it even if they havent shipped me the product yet. Why cant they just cancel the transaction before sending me the xbox?

I read on here that they charge a $34.99 return fee for the shipping. If they actually do this is a huge scam.

I bought a Xbox One X from Antonline through Google express over the holidays because of a great deal Google Express was running. The console I received fairly quicker about 4-5 days later. But the box had tabs that looked like it had been previously opened and resealed. The controller inside the box also had a stain on it. So I went through Google express and returned it. They received it back, but never sent me my refund. After numerous chats with Google express they keep saying that the returns department is backed up from the holidays. Its now February there is no way a company should be backed up 2 months later. I ended up doing a charge back with my credit card company to get my money back. So avoid this company like the plague and also Google Express for not assisting better in this matter. Also just an FYI if anyone needs to know, I ended up buying a new Xbox One X from Bestbuy and the tabs were also resealed on that one. I think Microsoft does this to all the Xbox's when it includes digital download cards. I ended up keeping that one, but the moral of the story is that Antonline still should of refunded me my money as soon as they received the return package.

WARNING! Do not waste your time or money with this company! They are breaking consumer laws by not disclosing major information about the products they are selling!
If you buy something and it breaks and you want to return it - is IMPOSSIBLE! They do not answer phones or emails without telling you if you are over 30 day window you GET NOTHING BACK! We bought our Xbox for our son and it never worked ( off walmart.com website via ANTonline.com 3rd party vendor) walmart would not take the product back ( twice we tried) and walmarts answer was to call them and guess what NO ONE ANSWERS! RIP OFF!

Ordered XBox Wireless Controller because great price. Received in 12/1/18 & returned the unopened box 12/7.18 as I changed my mind as it wasn't going to be a Elite. It's 1/22/19 & I still have not received my credit to my PayPal or Visa account of $34.99 & have called them 12/21/18 & 1/22/19 specking to Patrick & on 2nd call to Robert & I get the same answer that I will get a email in 24 to 48 hours and the email never get sent. So don't order from them.

I just received my Xbox yesterday. When I ordered it I had it shipped to the wrong address. After trying to contact customer service with no response via email or phone. I called UPS and ask them to hold it at their Oshkosh facility. I went and picked it up there brought it home and hooked it up. So far no problems. It came packaged in another box with no packing styrofoam around the system. When we ship things through Parcel Services we all know that sometimes the best of care is not taken with those items. I'm hoping for the best.

I ordered a fairly expensive item after Christmas because I had some extra money, and the next day it said it had shipped. I kept checking UPS and it said it was in transit for 4/5 days. I contacted UPS after it had passed the "delivered by" date and they said that the label was printed but they never received the package. I sent in multiple tickets to antonline and they only responded to one, saying that they did drop off the package and ups hasn't scanned it. I called their customer service asking where my package was and the lady told me she would put request a ticket for me(which never happened) and was then hung up. It's been 9 days since I placed my order and no update on where the package is, and when or if I will be receiving it.