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The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
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I pre-ordered the ps5 in September and received it just two days after launch! Great communication throughout process. Despite my skepticism it all worked out wonderfully!
Pre-ordered a PlayStation 5. Quick checkout process. Delivered as expected. Looking forward to future Antonline purchases!
Received our Xbox X bundle the day after release, around 3pm. It's great! Hubby & son have enjoyed it. Customer service was polite.
I placed a pre-order, and I received the correct items in a timely manner.
Received my xbox a couple days after release date, but very happy with the purchase.
My experience was really great ordering from. Your company. And any changes were quickly communicated.
Excellent. Everyone thought you guys weren't legit. Being as though Amazon would clearly, NOT let a fraudulent retailer sell through their site (-_-), I purchased and arrived as expected. Couldn't find any ownership info, but hoping I was able to support a BOB.
Experience was excellent. Arrived on time and everything was in immaculate condition. Will buy from you guys again
They promised to ship on release day and the item arrived before it was expected which is amazing. Also great service and easy process.
Never heard of ANT before and took a chance to trust them with a PS5 bundle preorder. Everything worked out and delivered as promised and will gladly do business with again.
Preordered the PS5 and received it right away. Perfect condition. It was a smooth and easy preorder process and Antonline communicated the entire time, giving regular updates so I knew my order was safe.
Ordered and placed an order for a PS5 and, considering the shortage on availability, was able to get one. Was shipped and received it the week after launch. Overall happy with everything
I got frequent emails from the company on the status of my order and the whole process was executed very well. However, I got confused about some of the emails and decided to try and get clarity on them. This is when Susan Miller replied to my email with this response, "We can turn it around and cancel if you are not happy?". I can't fathom why you would engage with a customer like this, I can tell you that I'm probably not going to be a repeat customer now though. I was actually telling my friends how great this site was before that too.
Great only issue was delayed by ups 3 times after it was already shipped
Everything was perfect from packaging to the product I'm very happy how everything turned out THANK YOU ANTONLINE FOR MY PS5!
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to [email protected] for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to [email protected] for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to [email protected]! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!

