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ANTOnline

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
839
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8,025 reviews

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Florida
1 review
0 helpful votes
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Fast Shipping and Excellent packaging
November 23, 2020

I am very happy that I was able to purchase a PS5 early by per-ordering through Antonline. Purchasing and checkout was so easy, and I received updates as soon as it was available and when it shipped. I will definitely buy from their website again.

Date of experience: November 23, 2020
Florida
1 review
0 helpful votes
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Great
November 23, 2020

Took a chance at ordering the ps5 from them. Don't pay attention to some of the reviews. They're a legit company and my ps5 arrived 2 days after launch completely fine and well packed in the box. Very satisfied and would go through them again

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Saw some bad reviews...
November 23, 2020

But I had no issues ordering from ANTOnline. Never heard of them before Sept 2020 but would order from them again.

Date of experience: November 23, 2020
Alabama
1 review
0 helpful votes
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Quick shipment, quick response
November 23, 2020

I had a question about my order and received an email response in less than 24 hours. My item was shipped and delivered the next day.

Date of experience: November 23, 2020
Utah
1 review
0 helpful votes
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Never ordered from here before and I was definitely pleased to see my product arrive fast with emails keeping me updated with the status of my package.

Date of experience: November 23, 2020
Arizona
1 review
0 helpful votes
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Playstation 5 Pre-order
November 23, 2020

Unit shipped promptly, was well tracked, and arrived free of damage or other issues.

Date of experience: November 23, 2020
Colorado
1 review
0 helpful votes
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No issues
November 23, 2020

Ps5 preorder. Placed order for bundle, got email confirmations after I ordered and prior to launch, they contacted me to let me know everything was good to go. Order was shipped and delivered a few days after launch. Good deal!

Date of experience: November 23, 2020
Virginia
1 review
0 helpful votes
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PS5 secured!
November 23, 2020

This company is the bomb, the PS5 is everything and more. Legit and fast transaction. Highly recommended!

Date of experience: November 23, 2020
Indiana
1 review
0 helpful votes
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Ps5
November 23, 2020

Great company I will order from them again and the shipping was very quick

Date of experience: November 23, 2020
Arizona
2 reviews
0 helpful votes
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Great experience
November 23, 2020

Thanks you for getting me a PS5! It came nicely boxed and in mint condition. I appreciate your great communication when I called your support line. Women was polite and truthful about my inquiries. Thanks you people rule!

Date of experience: November 23, 2020
District of Columbia
1 review
0 helpful votes
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Really good
November 23, 2020

Got my order just as said. No protection inside of the box (bubble wrap or something else) so had to bring it down to a 4. Everything was still intact tho.

Date of experience: November 23, 2020
Florida
1 review
0 helpful votes
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Ps5 bundle
November 23, 2020

Everything went great got it a few days after release

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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ANTOnline for the Win!
November 23, 2020

Personally, I had no idea what ANTOnline was all about - all I knew is that I was directed to their site and discovered an IN STOCK bundle for the PS5. No price mark up, no experience to base my decision off of, just faith - and I'm grateful I did. My order was frequently updated with communication efforts and upon launch day while the horror stories piled up for larger retailers, UPS arrived and I signed - happy kid at heart here thanks to ANTOnline

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Ps5 bundle preorder
November 23, 2020

I purchased the preorder for the ps5 bundle back in early september and received it on launch day which was so amazing. Antonline has been very responsive and delivered on time my ps5 console. They are amazing and i will defbe ordering from them again.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Was unsure at first
November 23, 2020

Due to all the negative reviews of this site I was unsure about purchasing the PS5 from here. But it came on time with everything promised, no issues. Definitely recommending antonline to my friends in the future.

Date of experience: November 23, 2020
South Carolina
1 review
0 helpful votes
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I read quite a few terrible reviews about Antonline before I ordered but was pleasantly surprised with the service. Order confirmation came quick, order shipped in time for me to receive my PS5 ON LAUNCH DAY. Y'all killed it, I'm super happy with y'all and my purchase. Will definitely use your site again!

Date of experience: November 23, 2020
Arizona
1 review
0 helpful votes
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PS5 package secured
November 23, 2020

Sure it didn't come on launch day but I didn't mind that and was expecting the delay. The main important thing is that I got one regardless and am so happy with it

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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Happy I got it... service was lacking.
December 23, 2020

Maybe more Sony's fault than anything, but I wasn't sure I was going to receive my console until the week of launch. Just $800 out there hoping I'd receive my order somewhere AROUND launch date.

Date of experience: November 23, 2020
Maryland
1 review
0 helpful votes
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This was nice but slightly unfair
December 23, 2020

I am happy with the service that I received overall only because I was able to secure another one to play on day one. Receiving the console days after the launch defeats the purpose of a pre-order but I understood the way it worked. However seeing that others got the console. A day after who preordered that week was just unacceptable. If anyone should have gotten their preorder early I should have been the people from the first wave of preorders not the 3rd. Thank you overall but be consistent.

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Would Buy from ANTOnline Again
November 23, 2020

Received it on time, and was pleased with my order.

Date of experience: November 23, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States