Annie ClothReviews 5,199

I waited 2 months for my clothing, I received a sweater, which I never ordered, I received it in multiple colors, never ordered any of them, never received anything I actually ordered, the quality of what I did receive was garbage, paper thin clothing with terrible stitching, it is utter garbage, I spent almost 200 dollars for things I never ordered and I was so excited when I ordered the beautiful sweaters I saw on their website, they are FRAUDULENT, they do not have the products they advertise, they have 1 paper thin sweater in different putrid colors! I am beyond disappointed!

Like most other reviewers, I failed to read reviews before ordering. The item I received is complete crap! When I tried to return I was told that it would have to be shipped to China which costs more than I paid for the item. I'm reporting them to Pay Pal. Don't fall for the pictures because the quality sucks. I'm guessing most of the positive reviews are from people that work for them because I can't imagine anything being 5 stars.

If something is too good to be true... it probably is. The dressers I ordered looked really nice but in my gut I knew something was wrong.It wasn't until today when I decided to read these bad reviews. When it all made sense. What company do you know that would use another company 1-800 number and you can only e-mail them but never get one back. Ladies we can do something to there $#*!. Call your credit card company and get your money back and they will do the rest.

Seriously, DO NOT BUY. It is a complete and total scam. The "sweaters" are really just fake print outs on super thin almost trash bag style material. It's not just "low quality", I can't even see that it is real clothing. They ship it to you, you discover it's a fake and then they expect you won't be able to return it to China so they keep the money. Make sure you file with the FTC and alert the credit card companies to the scam so they shut them down.

I ordered 3 sweaters to try them out. When I received them 2-3 weeks later, I was disappointed with their quality and fit. I had a sinking feeling that returns would be difficult when I saw the return label was from China. It turns out that I would be liable for the return costs to China, which would be prohibitive. Here is the response to my inquiry about returning them:
Sorry that you are not satisfied with the item(s). Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline. Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
I feel scammed.

Personally, I would choose negative stars if that were an option. I ordered 3 sweaters and 2 of the 3 I received (1 is still who knows where from an order placed a month ago) DID NOT match what I viewed on line. I emailed customer service and sent pictures from their site and pictures of what I received to show the huge difference of quality. Here is their reply: Sorry that you are not satisfied with the item(s). Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline. Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth. If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline. You can check the return policy here: https://anniecloth.com/pages/refund-policy
What a scam, nowhere in their "return policy" does it state you are buying from China, therefore returning to China. Had I known that I would not have placed the order as it would have indicated poor quality. Speaking of quality, nowhere in their reply was the fact I was unsatisfied due to the QUALITY, but they will "offer" 15% to alter? I cannot alter the QUALITY! SAVE YOUR MONEY AND DO NOT ORDER FROM THIS SITE!
I tried to upload the pictures to show from their site versus what I received, but the JPG was not recognized as an image.