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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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California
1 review
9 helpful votes
Follow Nicoletta S.
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DO NOT BUY
November 18, 2019

Seriously terrible, terrible, terrible!
Please do not order if you don't want to waste your money.
The real items don't look like the website described at all.
It took one month to ship them from China.
You must pay your own if you need to return the items but WITHIN 7 days to get to the facility in China (no way). They even know it is impossible so they offer 15% cash back instead of return.
RMA should be approved within 48 hours (according to them) but it took 8 days for someone to finally respond to my request. It's already 15 days passed from the dalivery date. Anyways, please please do not waste your time, money and emotion with them.

Date of experience: November 18, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Texas
1 review
9 helpful votes
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Do NOT buy from Annie Cloth! My order took 3 weeks to arrive and the sweater I ordered was nothing like the photo on the website. Also, the 2 shirts I ordered NEVER arrived.
What's the deal with these sites going thru China for orders?! I know every darn thing is made in China now, but at least thought I'd be getting clothes from a store in the US and get the actual items I ordered.

Date of experience: November 18, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Montana
2 reviews
7 helpful votes
Follow Roxy L.
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AVOID Annie Cloth
November 18, 2019

DO NOT purchase anything from Annie Cloth. This company is scamming customers. They post a photograph and then produce a substandard item made in China, just like everything you buy from China. The US should do NO BUSINESS w China not only because they are a Communist Regime but also because their products are very substandard and ripping off Americans of their money, their jobs and killing us with thier weapons, pharmaceutical, vaccines and a host of other iems such as food that they grow and we are stupid to ship our food to China for packaging which there is proof that they keep our products and send us there products of chicken and pork. Wake up America!
CHINA is attempting to overtake America!

Date of experience: November 18, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We valued your business and we will try our best to help you resolve the problem.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Texas
2 reviews
6 helpful votes
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Don't waste your $$$$
November 18, 2019

Items received bear little (or no) resemblance to the photos shown. Slow Delivery. Save your $$$$$

Date of experience: November 17, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Germany
1 review
0 helpful votes
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This boutique well, the page is easy to navigate, has very interesting designs, easy to buy. I will wait for my order to arrive.

Date of experience: November 17, 2019
Czechia
1 review
0 helpful votes
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This dress that I bought fits me perfectly, it was so beautiful and much better in person than I expected. I recommend taking your body measurements before writing and ordering them. I measured myself before ordering the dress and it ended up looking great. The dress also arrived earlier than expected.

Date of experience: November 17, 2019
NL
1 review
0 helpful votes
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Very happy
November 20, 2019

Very happy. I will definitely order from here again! The dress is exactly as shown on the site. It took a few days from being ordered until it was delivered. To size my measurements were about 16, so I asked and it will have to be fenced. Be sure to measure yourself before, the dress is perfect for me, it is well finished, the fabric is also a feeling of luxury, I am satisfied.

Date of experience: November 17, 2019
Pennsylvania
1 review
9 helpful votes
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This is stuff you would expect to find in boxes in front of stores for $5.00. What you get is nothing like the picture. No one will want this. I wanted to return it but it has to go back to China which will end up costing more than I paid. This is probably the worst purchase I ever made.

Date of experience: November 17, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

North Carolina
1 review
9 helpful votes
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Scam, cheap made
November 17, 2019

The clothing you get is nothing like the advertisements. The clothes are cheap knockoff. I can't believe they are still in business. They state the earrings I bought were sterling silver and when they came they were made of an alloy material. The jacket I got was nothing like the picture or advertisement. The one on there web site states cotton blend and it looks good, but what they sent me was a cheap polyester! I am allergic to polyester! Talk about false advertising, it does not get any worse. Check out the photo

Date of experience: November 17, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Virginia
1 review
7 helpful votes
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Stay away. Cheap clothing. No way to make returns. Wow was I fooled. This is the worse. DO NOT ORDER.

Date of experience: November 17, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Ohio
1 review
6 helpful votes
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Items made and coming from CHINA - You will be completely disappointed - You will have nothing but problems with Returns and FULL refunds. If you go thru Paypal, it will take months for a resolution and refund.

Date of experience: November 17, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Ireland
1 review
0 helpful votes
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This dress is even more beautiful in person! It fit me perfectly, the dress seemed much more expensive than I paid, I can't say enough about it. I love!

Date of experience: November 16, 2019
France
1 review
0 helpful votes
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I absolutely adore this beautiful new dress. The quality is fantastic for the price. Very elegant, the dress is amazing. I love it and I can't wait to take it to my cousins' party.

Date of experience: November 16, 2019
North Carolina
1 review
13 helpful votes
Follow Lou l.
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Awful cheap products
November 16, 2019

Do not order from Annie Cloth. Items look NOTHING like the advertisements. The coat I ordered is cheap, poorly made and actually resembles a shiny Halloween costume. I am trying to get a refund but am not thinking it will happen.

Date of experience: November 16, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

California
1 review
9 helpful votes
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FAKE FAKE FAKE CHEAP CRAP
November 16, 2019

What I ordered was not what I received. FAKE knockoffs made so incredibly bad and bizarre material. Never responded to my request to return. This seller is FRAUDULENT! Stay far far away.

Date of experience: November 16, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Massachusetts
1 review
11 helpful votes
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Image Theft
November 16, 2019

I'm a knitter and had a gorgeous multi-color dress saved to my favorites on a website dedicated to the craft. I was shocked to see the EXACT same image, including the background, on an ad by Annie Cloth! The knitter had made this dress for herself and never even made a pattern, it's a truly one of a kind. I messaged her to verify that she had not sold her design and she replied that the image had been stolen. Annie Cloth is a SCAM. Beware.

Date of experience: November 16, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Czechia
1 review
2 helpful votes
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Very happy with my order
November 16, 2019

Very happy with my order, arrive very fast and without any shipping problem. They kept me continuously informed about the location of the order and approximate day of arrival, in addition to having a discount. Thank you!

Date of experience: November 15, 2019
New Jersey
1 review
15 helpful votes
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ANNIE CLOTH SCAM WEBSITE
November 16, 2019

I ordered this sweater... and see the photo of what I received.
Fake Crap, more like nylon material... NOT a Sweater!
See the Difference? Yeah... cheap crap.
And I can not get my refund from PAYPAL due to the discrepancy... go figure. I am CLOSING MY ACCOUNT WITH PAYPAL.

https://anniecloth.com/products/casual-long-sleeve-plus-size-coats-17

Fake Advertising - DO NOT BUY FROM THIS COMPANY.
B. Leo

Date of experience: November 15, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Belgium
1 review
1 helpful vote
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Perfect offers
November 16, 2019

Perfect offers, I am satisfied with the purchases made and especially the customer service, I had a small size error in the order, they contacted me and everything was solved.

Date of experience: November 15, 2019
New Mexico
1 review
11 helpful votes
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Shameful!
November 16, 2019

This website and clothing are TERRIBLE! This is a scam website. Please please do not order from them. Everything is FAKE!

Date of experience: November 15, 2019
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth