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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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After making my purchase here, I was excited because the tone of the jeans was what I saw online. When I tried it on, I was impressed by how perfectly it fit. The quality of the jeans was excellent. I am very happy with my shopping experience.
1st, I hadn't realized that my order was being shipped from China. Took weeks to arrive and
The product I received today in no way resembles what I viewed online. The photo online describes the item as a "sweater" and was obvious to me that it was a knit/crochet sweater. What I received was a cheap printed cloth garment which in no way resembles the picture online. If viewing in a store, I wouldn't pay $5 for it.
I think this is a total scam and misrepresentation of products advertised.
Secondly, I have yet to receive the Vintage Boho Tribal necklace. When tracking that package it states "No information available" even after nearly 4 weeks of ordering.
When writing to Annie Cloth about the sweater, their response was I would have to pay for shipping back to China plus any taxes and entry fees. They offered me a measley 15% for my troubles.
As stated in my Title, this is one company to stay away from. You are just throwing hard earned money away.
I ordered a pair of shoes. They arrived shortly at a busy time, since I bought them around Black Friday for sale. Great service, I will definitely order again from this store.
Very nice bag. Beautiful and easy website and good customer service. Shipping packaging may be better.
This store is amazing, I bought them a pair of shoes before and I was never disappointed by their service. Highly recommended.
I have bought here several times and each order was placed without problems. Ships fast and always well packaged.
My coat arrived beautifully packaged and in a timely manner. It is beautiful, very warm and very fashionable.
This online store has a good service. Clothes and accessories are very fine and luxurious, for a much lower price compared to other stores in a mall.
This website gives fashion access at low prices. And simply navigating to see designs can be a pleasant escape. Thank you.
Scam! Send out tracking #'s that are no good... they ask you to contact them if not rec'd & when you do... they respond w/an email that is repeated... same no matter how many times you email them... always asking for acct# & your name... of which is given EACH time! They have no intention of responding... not even reading them
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I saw the pictures and ordered before I read reviews. Dumb! It took 3.5 months and numerous emails all with the same weasely response, to get the "handwarmers" and when the arrived they were not at all as the picture, ill- fitting, couldn't get thumb through the finger hole and unbelievably cheap, cotton lyle thread. They wouldn't keep hands warm in Bermuda on a summer day! Hard lesson but will use them for pattern to knit my own. Don't be fooled by fancy photos. Buy American!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Stay away from this site. What they are selling is not what they picture and good luck getting your money back. Very inferior items. They are not a reputable dealer. The positive reviews are probably fraudulent too.
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I placed a $190 order. I received 3of 8 pieces. The pieces I did receive took over 7 weeks to arrive and were sent in multiple packages and like ALL the other reviews that I wish I had read over before I ordered, what I received was NOTHING like what was described and pictured. TOTAL low quality materials. They will not respond to my requests for a refund.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered 2 sweaters, it took a few months to come in. Once they came in, the quality was poor and they didn't fit properly. I attempted to return the items after a month and they wouldn't return because it was after the 15 day return policy (the shortest return policy I've seen)
Sorry for all inconvenience.
We only offer 15 days return after delivered date.If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Good experience buying here, the designs are easy to find on the page, payment is easy. Shipping takes normal.
I love this website. The clothes are not expensive, they are shipped beautifully in a box and returns are very easy. I will continue shopping here.
My purchase was beautifully presented in the box. You could really say that someone took the time to pack my dress carefully and I appreciated it. Impeccable shopping experience from start to finish.
My skirt arrived promptly at my house, I bought it at an excellent price with seasonal offer. All well packed.
Can I give these crooks a -star?
Ridiculous company and practices.
I tried to cancel my order but they claimed it had shipped and were going to refund me 10%.
It had not shipped after 6 weeks I received my first piece of 6.
Sizes and quality is really terrible; these were to be Christmas presents.
I don't even want to guess what shipping this crap back will cost and by the way the refund never happened and they are rude on top of everything else.
I don't know how to warn folks about this place and DO NOT ORDER!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I ordered my daughter in-law a coat she wanted for Christmas way in advance still have not received jacket and I have now asked for a full refund since I have a coat elsewhere. Buyer beware worst company to order from! I DONT RECOMEND THIS COMPANY
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth