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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I have always found a garment here for any occasion, this year I found long skirts and dresses to my liking, much better than in other seasons
I received a very good attention from this boutique, the package with my order arrived quickly, the quality of the blouse is excellent, I will order again without a doubt
I have communicated regularly with the customer service and I always receive an optimal response in my orders, the final result is always very good and rewarding.
Waited almost 4 months. My dress still hasn't arrived. I did receive 2 items which I threw out. Just garbage! Button holes weren't even cut or completely Or stitched. What they are showing in the pictures isn't what arrives! BEWARE! JUNK!
This boutique is the best. Accessories such as clothes are very nice and recommended. I will buy them again for other needs in the future!
Website with very good quality clothes, fast shipping, are very consistent with their philosophy of being at the forefront of fashion. I am very happy with the purchase and is likely to repeat it.
I bought a blouse for a gift and although it did not arrive on the date indicated by the courier for customs reasons, my friend loved it, the size is perfect for her.
Very good! The shipments are fast, the clothes are very good and of good quality. Just be careful with sizes, if it is rather size 40, always take an XL, but it will be small. Luckily I already have it and I have never needed to return anything!
Place order in November 11,2019 today is February 16 still haven't got my purchase. I spent 98.00 worst company no one responses to your emails there's no contact number. The place is a joke just ripping people off. Item i did receive was nothing like it showed on website wore it once after washing it it's nothing but a bag of lint. Terrible business do not order from them ever.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
DO NOT BUY from this company. They're a sham. I ordered 6 items on Dec. 4th and here it is, Feb. 15 and I still haven't received 3 of them. Of the 3 I did receive 3-4 weeks AFTER placing the order: The sweater I was described as "knit" and the photo was a really cute knitted sweater, but what I got was a cheap thin fabric with colors printed on it, and right over the breast area were two huge diamond shapes that looked like targets! When I contacted them about it and said they had falsely advertised the item, they said they were sorry that I didn't like it!
Another thing I got was a pair of shoes, which were fine. And I got one top that was cheap fabric but cute, but it didn't fit me even though I used their size chart, so I gave it away because it costs too much to ship back to China. Overall their service is terrible, their quality terrible, and they don't stand behind their products. And I wonder if I'll ever receive the other 3 items.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
They billed my card & sent 3$gloves i ordered only & said the rest would ship later 100$ worth of sweaters.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I am very satisfied with my purchases in this boutique. I had never bought clothes online, I have been shopping in this store for two years. The clothes are very beautiful and well made. Without a doubt, there will be more purchases in the future.
The quality of the clothes is excellent and both the images on the web and the description are true to reality. The size is well suited to the measurements. The clothes I ordered are beautiful, communication with the store is good and fast shipping.
One of the best online boutiques to buy clothes and accessories I have discovered, I recommend them. Excellent price and quality of the best.
Not all items came with order and many items are poor quality. There was not way to get a hold of them to complain or get refund. Stay away from this company.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This website is always very nice, it is very fast to send the right product every time I buy something. Every online store follows the standards of the fashion industry.
This boutique has the most professional and fastest service of all time, customer service people must be promoted. Finally my order arrived, the dress is as I dreamed Thank you so much for everything.
I really love ordering from this boutique The shirts are of great quality, shipping always arrives on time. I really recommend the service of this online store.
There are some super cute items on this website but buyer beware! Stay away! I ordered several items back about 4 months ago. One arrived and was lousy quality. The other items have never arrived and though I have emailed the company many, many times, I either get cryptic responses or no responses at all. If I could give less than 1 star, I would. TOTAL SCAM
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
They lie and steal your money. You have to wait months for your item. Poor quality. Scam artists. They only respond to your email onc you CANCEL your items then want 15% to cancel. Their policy is hidden in the website. They are rude when you demand a full refund. They state 7 to 10 days to receive your item but reality it's over a month. Terrible customer service. Buyer beware.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.


Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth