Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Annie Cloth

Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Annie Cloth?
grey stargrey stargrey stargrey stargrey star

Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

Instant Feedback

52,161 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Jane A.
Unfollow Jane A.
Share Review
Report Review

Cheap cheap cheap
October 27, 2020

Ordered 2 T-shirt it took over 2 1/2 months to get the shirts I left numerous messages with the company. I was told that I would be contacted with in 24 hours they never got back to me. I finally gave up thinking I would never get the shirts or my money back, when they finally arrived. Sadly they are cheaply made very thin material a complete disappointment.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2020
California
1 review
58 helpful votes
Follow Cassandra G.
Unfollow Cassandra G.
Share Review
Report Review

Beware this Scam company
October 27, 2020

There must be a lot of fake reviews here. "Anniecloth" is a scam company in China that has ripped off thousands of people. I learned this too late and lost over $150 by assuming they would send what I ordered. Their photos are ripped off another site. Their materials are crap and the wrong size. It took a month to get these shoddy cheap clothes and if you want a refund, forget about it. You have to pay all kinds of money to return things to China. Do not believe them. They lie. PS: they will also post replies pretending to be so very sorry for the inconvenience. That's another big lie. Don't believe them!

Date of experience: September 27, 2020
GB
1 review
0 helpful votes
Follow CATALINA H.
Unfollow CATALINA H.
Share Review
Report Review

The online service is amazing! Absolutely impressed with the quick response via email when asking if it is possible to return a shirt for a refund. I have been cared for and I would definitely recommend this online boutique. All the clothes bought have been of a fantastic quality, I cannot complain.

Date of experience: September 26, 2020
GB
1 review
0 helpful votes
Follow manon m.
Unfollow manon m.
Share Review
Report Review

Amazing!
September 27, 2020

Amazing! Wide variety of very modern and current clothes, very elegant and affordable. Easy to use site with fast and reliable shipping.

Date of experience: September 26, 2020
Arizona
1 review
0 helpful votes
Follow Gimena M.
Unfollow Gimena M.
Share Review
Report Review

Super fast and reliable delivery. I haven't bought from this website for a long time due to the pandemic and now that I'm back, I love it! They have all the clothes I was looking for, especially the dresses to get back to my normality!

Date of experience: September 26, 2020
Georgia
1 review
0 helpful votes
Follow MARGOT C.
Unfollow MARGOT C.
Share Review
Report Review

Incredible prices on quality clothing, very fast shipping and excellent online service. I love the styles and designs of the clothes in this online boutique, it makes me feel amazing.

Date of experience: September 26, 2020
Nevada
1 review
0 helpful votes
Follow sofhie b.
Unfollow sofhie b.
Share Review
Report Review

Purchases on this clothing website arrive quickly and the clothes are worth it, you get what you pay for, besides being of good quality and beautiful, it has a good design.

Date of experience: September 26, 2020
Palau
1 review
0 helpful votes
Follow Jovita S.
Unfollow Jovita S.
Share Review
Report Review

I love this online boutique, I had a problem and they responded to my concerns immediately via email. It is difficult to find companies on the Internet that strongly support their customers when they are online.

Date of experience: September 26, 2020
California
1 review
0 helpful votes
Follow FELICIDAD P.
Unfollow FELICIDAD P.
Share Review
Report Review

Highly Recommended!
September 27, 2020

This online boutique has high quality clothing and modern design, friendly and honest customer service, it is very helpful. This was my fourth purchase and it will definitely not be my last.

Date of experience: September 26, 2020
California
1 review
0 helpful votes
Follow margot j.
Unfollow margot j.
Share Review
Report Review

The best custom service.
September 27, 2020

Excellent communication and very accommodating to new clients like me. I needed a dress for a very special occasion, they helped me find what I needed. Now I consider myself a regular customer of this website!

Date of experience: September 26, 2020
New Jersey
1 review
0 helpful votes
Follow Eduina M.
Unfollow Eduina M.
Share Review
Report Review

Orders on this clothing website come fast and the designs are worth it, you get what you pay for, as well as being good quality and pretty, it has good design.

Date of experience: September 26, 2020
New York
1 review
0 helpful votes
Follow gladys h.
Unfollow gladys h.
Share Review
Report Review

Fabulous custom service!
September 27, 2020

Shopping on this clothing website is amazing. The options in fabrics, styles and colors of the dresses are fabulous. I bought several dresses and skirts and I am very happy. I am a happy customer, they will have me for life.

Date of experience: September 26, 2020
New York
1 review
1 helpful vote
Follow Florinda B.
Unfollow Florinda B.
Share Review
Report Review

Good quality clothes!
September 27, 2020

This online boutique has very good quality clothing as well as excellent customer service! Items ship quickly too. 5 stars on everything. I will definitely be a regular buyer.

Date of experience: September 26, 2020
Finland
1 review
0 helpful votes
Follow GIOVANA E.
Unfollow GIOVANA E.
Share Review
Report Review

Online shopping experience
September 27, 2020

I had the best online shopping experience when I was shopping at this online boutique. So I would like to say that you have the best customer service that is highly appreciated by all your customers. Only if you can improve your shipping speed will it be better.

Date of experience: September 25, 2020
Germany
1 review
0 helpful votes
Follow katerina m.
Unfollow katerina m.
Share Review
Report Review

I can not ask for more!
September 27, 2020

Amazing clothes, not only its high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this website for quite some time and it has been a great experience. I recently bought a white skirt. Shipping was fast.

Date of experience: September 25, 2020
Italy
1 review
0 helpful votes
Follow Yolanda H.
Unfollow Yolanda H.
Share Review
Report Review

New Pants
September 27, 2020

My new Pants are like the photos on this website: Good quality, with double and wide band at the waist that in turn contains an elastic that does not seem to bother. For young or modern women of any age, very cheerful and modern, and fabric thick enough not to pierce.

Date of experience: September 25, 2020
Norway
1 review
0 helpful votes
Follow TABITHA R.
Unfollow TABITHA R.
Share Review
Report Review

I was a bit skeptical...
September 27, 2020

Since I found this website, I was a bit skeptical. Either way, the first time I shopped, they gave me a tank top and a pair of sweaters and they fit me really well! So, I decided to buy more a few weeks later, for myself and my daughter.

Date of experience: September 25, 2020
Poland
1 review
0 helpful votes
Follow yamila h.
Unfollow yamila h.
Share Review
Report Review

Shop for clothes
September 27, 2020

I normally use this online boutique to shop for clothes, I have found that the variety of clothes on offer there is something for everyone. I have bought several pairs of shoes and boots, clothes, accessories, various types of jewelry (just be sure to check the size), contacting me via email is not a problem, great.

Date of experience: September 25, 2020
Sweden
1 review
0 helpful votes
Follow Shirly S.
Unfollow Shirly S.
Share Review
Report Review

I love this website
September 27, 2020

I love this website. I had bought them previously before the pandemic, the blouse and skirt set was beautiful and perfect. This time I bought a plus size shirt, I was really impressed with how quickly it came. It is also beautiful and fits me well. Some tips when shopping online to avoid disappointment: always add a size to your usual size, then the clothes will fit you well.

Date of experience: September 25, 2020
California
1 review
0 helpful votes
Follow Kathy A.
Unfollow Kathy A.
Share Review
Report Review

They did not write the correct address and then stole our money. Told us to pick up the purchase at a PO 500 miles away and said SORRY. DO NOT BUY ANYTHING FROM THIS COMPANY.

Date of experience: September 25, 2020