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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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North Carolina
1 review
0 helpful votes
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Recent Order
December 8, 2022

I really like being able to use after pay for my shopping on this site

Date of experience: December 8, 2022
Virginia
1 review
0 helpful votes
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TERRIBLE in every way
January 6, 2023

Ordered printed sweatshirt and fleece lined sweatshirt - regular sweatshirt with barely readable front and NOT a sweatshirt but heavy t-shirt. Called terrible customer service (agent didn't speak English well and understood even less) and was told she could not make decisions regarding credits. Finance told her she could give me 40% back (I got 10% back) and I cancelled the fleece lined as it had not yet been sent out and I was to receive full credit. I got 50% credit. I called them immediately upon purchase which is their policy for returns (must call within 24 hours of receiving goods.) THIS is a terrible place. Chinese junk. DO NOT ORDER from here! Not as pictured or described.

Date of experience: December 7, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry for any inconvenience caused, but currently we do not provide any phone service. Did you order from another website and contact the wrong company?

If you have questions about your order, please contact us by email at [email protected] or by 24/7 chat online.

Arizona
1 review
0 helpful votes
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Sizes run large
January 5, 2023

Shipping cost was really high and sizes run big. Shipping was slow.

Date of experience: December 6, 2022
Washington
1 review
0 helpful votes
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Golden Gift
December 5, 2022

The black cat shirt caught my eye because it looks just like my besties cat! So I ordered it as a last minute gift! It came in time, thank you! She LOVES it! The gift really hit the mark!

Date of experience: December 5, 2022
Colorado
1 review
0 helpful votes
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Good quality products
December 5, 2022

Easy to shop! So many items and appear to be quality products. Unfortunately, there is one item I need to return and exchange if possible, and I have presently lost the return slip so I still need to deal with that. I tried to follow the return instructions initially before I lost the slip but it didn't work out. I will have to try again to remedy the situation.

Date of experience: December 5, 2022
North Carolina
1 review
0 helpful votes
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More beautiful than I expected!
December 3, 2022

Pretty clothes love my shirt! I am so excited to wear it.

Date of experience: December 3, 2022
Indiana
1 review
0 helpful votes
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Simple process
December 2, 2022
Updated review

Love clothes, prices, lots of different choices and designs different patterns

Date of experience: December 1, 2022

Easy instructions
November 23, 2022
Previous review

Easy instructions

Date of experience: November 23, 2022

Love products
March 12, 2021
Previous review

Love products

Date of experience: March 11, 2021
Georgia
1 review
0 helpful votes
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Good experience
December 1, 2022

Was quick and easy to order. Pleased with product and price.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Shipping not!
December 30, 2022

I saw flash prices I wanted but were not applied I didn't like that when are the flash sales what is your idea of a flash sale maybe I misunderstood don't think so 2stars

Date of experience: November 29, 2022
Wisconsin
1 review
0 helpful votes
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Great shipping
December 29, 2022
Updated review

The shipping was exceptional. The fit not so much. Wear size USA 2X. Ordered 5X from you and it was still a poor fit. Shoulders ok waist and hips very tight. May be a design flaw. (Because I sew I recognize the problem).

Date of experience: November 29, 2022

So far the shopping was easy
October 30, 2022
Previous review

So far the shopping was easy. I hope the shipping and quality of the product will be the same.

Date of experience: October 29, 2022
Washington
3 reviews
0 helpful votes
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Something different
November 29, 2022

Lots of great choices. If you want something different, Anniecloth delivers. It's easy to be patient with the longer wait before delivery, but well worth it.

Date of experience: November 29, 2022
Texas
2 reviews
0 helpful votes
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What I ordered versus what I received
December 28, 2022
Updated review

My experience was challenging to say the least. I liked what I saw and thought I was getting cuffed blouses and decent jewelry but the blouses had bell sleeves and the jewelry was cheap looking and the necklace was broken. To return it was going to be an even bigger nightmare...so I took the offer of an additional 15% off but will not be able to wear what I got.

Date of experience: November 28, 2022
Miss W. — Annie Cloth Rep
over a year old

Please accept our sincere apologies for any inconvenience caused.Your feedback is very important to us.I’ve msg you for more details like the broken necklace.We will not let our customer afford the loss. Looking forward to your reply.


So far so good
October 26, 2022
Previous review

So far so good

Date of experience: October 26, 2022
Texas
1 review
0 helpful votes
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Feline friend.
November 27, 2022

So far so good. Saw this ad will navigating through the internet with a cat jumping out of a T-shirt and thought it a perfect gift for my friend. Ordering was effortless and product came in good condition.

Date of experience: November 27, 2022
Florida
1 review
0 helpful votes
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Capri slacks
November 27, 2022

Item received was as advertised. The Capri slacks fit great. Thanks.

Date of experience: November 27, 2022
Georgia
1 review
0 helpful votes
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Excellent experience
November 27, 2022

Quick & Easy. Good selection of products at a reasonable price

Date of experience: November 27, 2022
Ohio
1 review
0 helpful votes
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I still have two things from another order that has not got here yet

Date of experience: November 26, 2022

So many things I like hope size is what it says it...
March 15, 2022
Previous review

So many things I like hope size is what it says it is and everything will be good

Date of experience: February 12, 2022
Colorado
1 review
0 helpful votes
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User friendly site, cute and stylish clothing, can't wait for my new shirts!

Date of experience: November 26, 2022
Florida
1 review
0 helpful votes
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Shipping seemed too high. So I ordered less than I would have otherwise.

Date of experience: November 26, 2022
California
1 review
0 helpful votes
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Waiting for authorization to return two items.
November 25, 2022
Updated review

Styles not found in department stores! True! Cute items not seen on most shopping apps.

Date of experience: November 25, 2022

Great choices not found in other sites!
November 25, 2022
Previous review

Great choices not found in other sites!
Thanks

Date of experience: November 25, 2022

Love items and prices!
June 30, 2022
Previous review

Love items and prices!

Date of experience: June 29, 2022
Minnesota
1 review
0 helpful votes
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Wonderful experience
November 25, 2022

Easy and affordable! Ordered a shirt, and is remarkable!

Date of experience: November 25, 2022