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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Ohio
2 reviews
0 helpful votes
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I
January 22, 2023
Updated review

I've asked for a return slip. They said 48hrs I'd hear back for it. Still nothing. I want to return all of it. It's not what I ordered, 2 of the same item...I didn't order 2 of the same item. Some I just didn't like after I saw it. I need a return slip for the whole order.

Date of experience: December 23, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry for any inconvenience caused.
We've replied to your first email but it remains unread. Could you please check your spam emails in this case?

We've also resent a new email just now.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by 24/7 chat online.


It's always fun to shop here!
November 23, 2022
Previous review

It's always fun to shop here!

Date of experience: November 23, 2022
Pennsylvania
2 reviews
0 helpful votes
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Thank goodness for PayPal
January 22, 2023
Updated review

Ordered the item back on November16th As of December16 I sent in a request to find out where the package was? I was told on this website that my order was not placed on this website. So I contacted PayPal (since the Item was charged to PayPal) and I filled out a claim on PayPal. PayPal contacted seller and PayPal followed up along with me adding any E-mails I got.
Finally on December 23rd the item showed up.

Date of experience: December 23, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry for any inconvenience caused.

You have two orders with us, one on Nov. 16 and the other on Nov. 25. The latter order had been delayed for a while and shipped on Dec 11 and delivered on Dec 23.

We do appreciate your patience.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by 24/7 chat online.


Fast and easy
November 16, 2022
Previous review

Fast and easy

Date of experience: November 16, 2022
North Carolina
3 reviews
0 helpful votes
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I am discussed
December 23, 2022

First time shopper. Item I very oversized. Have been trying to get someone to respond to my request for an exchange. I have not received a return confirmation as of yet. I am going to let my credit card stop payment if no results this week, January 23.

Date of experience: December 23, 2022
Texas
2 reviews
1 helpful vote
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Nightmare company
January 22, 2023

Been waiting a month for items to ship! Worst customer service. No way to speak with a live representative. You have to chat through texting. If you ask why an item is taking so long to ship, they just say it's been delayed. If you ask for a refund on items not shipped/on delay, they'll deny it. I ordered 11 items and only received two which came in 3 weeks after ordering. What I can say on the quality of clothing, it's cheap! Should've known you get what you pay for. Also, if it's discounted, good luck, you can't return it. I don't understand how they even have good reviews on this website. I believe people were paid and they're lying on their reviews.

Date of experience: December 23, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry for any inconvenience caused. Recently orders have been delayed due to the holidays. Would you please provide your order number so that we can help you?

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by 24/7 chat online.

Georgia
1 review
0 helpful votes
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Inexpensive Clothing
December 23, 2022

It is easy to order but takes forever to receive your items. I wish you gave better descriptions regarding tge fabric as well as the length of items.

Date of experience: December 23, 2022
North Carolina
1 review
0 helpful votes
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Awesome and beautiful clothes
December 22, 2022

Very great experience and the clothes are absolutely gorgeous will purchase more

Date of experience: December 22, 2022
New York
1 review
0 helpful votes
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Hat
December 22, 2022

Very easy and quick! Loved the print on this hat! Nice fabric, not to heavy and nice fit, not to tight.

Date of experience: December 21, 2022
California
1 review
0 helpful votes
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Not bad today. A bit jumbled to complete. Shrank too much after one wash. Disappointing. I'm

Date of experience: December 20, 2022

Not bad today
November 20, 2022
Previous review

Not bad today. A bit jumbled to complete

Date of experience: November 20, 2022
Texas
1 review
0 helpful votes
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Beautiful clothing
December 18, 2022
Updated review

Thank you I ordered clothing for Christmas but received them after Christmas not realizing they were not USA shipping but from abroad. As I did two separate orders one day apart I didn't get them at same time. I contacted Anniecloth and got an immediate response. I appreciate their response time and concern for their customers. I have now received both orders but because of international sizing, the clothes run larger in size than USA sizes. I would recommend ordering a size smaller in clothing and true size in shoes if ordering in USA. The clothing is beautiful and well made.

Date of experience: December 17, 2022

Great place to shop
December 15, 2022
Previous review

Great place to shop

Date of experience: December 14, 2022
Ohio
1 review
0 helpful votes
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Loved it!
December 17, 2022

I bought 2 sweatshirts for Christmas gifts. They were a perfect fit and the recipients loved them!

Date of experience: December 17, 2022
Canada
1 review
0 helpful votes
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Nice clothes
December 17, 2022

Like the clothes. Just was expecting some heavier material, but it is good for summer wear. Really like the pictures.

Date of experience: December 16, 2022
California
1 review
0 helpful votes
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Not as advertized
January 14, 2023
Updated review

Ok prices are interesting for what is advertised but what was received was much lower quality. One item a one thin layer of fuzzy cloth and the other advertised as a grey exterior and fuzzy white interior is a one layer grey fuzzy cloth item.

Date of experience: December 15, 2022

Ok prices are interesting
December 14, 2022
Previous review

Ok prices are interesting

Date of experience: November 14, 2022
Arizona
2 reviews
0 helpful votes
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Nice quality.
December 15, 2022

Quality merchandise. On time. Easy to deal with company

Date of experience: December 14, 2022
Canada
1 review
0 helpful votes
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Too big
December 14, 2022

So much to choose from, hope they fit. I will order more

Date of experience: December 13, 2022
Illinois
1 review
0 helpful votes
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Was offered another 10% discount once I received my order. I have already paid.

Date of experience: December 13, 2022
Wisconsin
1 review
0 helpful votes
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Sweaters
December 13, 2022

Received my order in a timely manner and in perfect shape.

Date of experience: December 13, 2022
India
1 review
0 helpful votes
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Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. However, my dress did not disappoint. I recommend this online boutique to anyone.

Date of experience: December 11, 2022
California
1 review
0 helpful votes
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The shipping is quite expensive are shipping is quite expensive

Date of experience: December 9, 2022
Tennessee
1 review
0 helpful votes
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Experience
December 9, 2022

No hassle ordering/ value for for your money/ great looking clothes

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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Not satisfied
January 8, 2023
Updated review

I am not happy with most of the items I ordered, many do not look like the photographs. I would like to return some of the items.

Date of experience: December 8, 2022

Good, lots of great items
November 5, 2022
Previous review

Good, lots of great items

Date of experience: November 5, 2022