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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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Pennsylvania
1 review
0 helpful votes
Follow Yerimen F.
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For having a large bust, I was surprised that this shirt actually gave me discretion and at the same time allowed me to wear a deeper neckline.

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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Very satisfied with all aspects of the online clothing ordering system, I put what I was looking for in the search, it came up immediately with no hassle from inception to delivery

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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Beautiful selection and clothing exactly as described on the website! I only wish items to be shipped in one package!

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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Easy to navigate!
January 5, 2021

This is an easy to navigate site with a wide variety of products. There is something for everyone, for all sizes and shapes. The quality of the clothing was of a high standard. Very pleased with the fit and extremely pleased with my purchase. I bought two more identical shirts after receiving the first one.

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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All is perfect.
January 4, 2021

It's very easy to browse the online clothing store and find what I want, as well as find out which items are actually in stock. Wide variety of options available, especially for the larger sizes, which is VERY useful, plus free returns and exchanges. Helpful staff at all hours of the day / night also via email.

Date of experience: December 4, 2020
California
1 review
0 helpful votes
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Very comfortable!
January 3, 2021

I was worried about the size of my new dress that I bought here, but the best decision I have made. It is very comfortable and it fits me very well, I will buy more on this website!

Date of experience: December 4, 2020
Georgia
1 review
0 helpful votes
Follow Ingrid K.
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High quality!
January 2, 2021

High quality, the skirt I bought from this online boutique arrived on time and looked exactly like the photos on the page!

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Very safe!
January 2, 2021

The size chart is very accurate in this online boutique. Just look for your measurements and buy safely

Date of experience: December 3, 2020
Utah
1 review
0 helpful votes
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The best choice!
January 2, 2021

Buy some sexy and beautiful dresses in this online clothing platform. They make me look beautiful and the compliments I have received are countless. Material stands out from the crowd, thank you, shipping took normal time due to the pandemic.

Date of experience: December 3, 2020
Georgia
1 review
0 helpful votes
Follow Relen L.
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The pants that I buy here are my favorites among all. They are very comfortable to wear and fit my butt perfectly. I have not found a similar website as good as this one.

Date of experience: December 3, 2020
GB
1 review
0 helpful votes
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I bought a beautiful women sweater here, it is very popular and I am impressed with the beautiful color combination, I love it, it is so cute and charming. Thanks for being here! It is such a beautiful and wonderful bag. I bought a beautiful women sweater here, it is very popular and I am impressed with the beautiful color combination, I love it, it is so cute and charming. Thanks for being here! It is such a beautiful and wonderful online boutique.

Date of experience: December 3, 2020
GB
1 review
0 helpful votes
Follow Aixa A.
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I can't get enough of shopping with this online boutique. I find great clothes, if I have a problem I get a quick response from customer service. I shop almost daily. My family and friends love the gifts I receive. I love the quality and look of the clothes, shoes and jewelry that I receive. I get a lot of compliments. It's a great shopping experience!

Date of experience: December 3, 2020
Iowa
1 review
0 helpful votes
Follow Paulette T.
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I am very sorry that I placed an order with this company. They advertise on FaceBook and I mistook them for a legitimate company. In my opinion, they are not. I ordered something several weeks ago. They send me emails asking if I have received it, but then do not respond with anything other than a "canned" quote of "It's on the way." I actually paid money to get updates from the USPS, but cannot get any information other the same old message saying it was sent to USPS on 11/27/2020. I have worked in the medical field, so I have no problem with things taking longer right now due to Covid-19, However, I can't even get anyone to explain the current status of my order; it is like it is stuck in the vortex of "nowhere." If a company us scamming customers then something should be done when reported. If a company cannot send out products or answer even the simplest questions regarding an order, then they should not be advertising and not be conning customers. The USPS won't give me an update and the company won't give me an update. There are too many legitimate companies out there ready and able to send an order out. Companies who need the business and who care about the customer. FaceBook should not allow advertising by this company (if they even are a company.) Paulette T. (P.S. - None of what I have written is false. I have the paperwork to prove it.)

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2020
GB
1 review
0 helpful votes
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Fast and safe.
January 1, 2021

I have been shopping for clothes from this online store for years, which in itself is a statement. The clothing range, for all sizes, is fantastic, as is the quality, the system is easy and straightforward to use, the return system works very well, and in the event of a problem the customer service team is exemplary. Seriously, don't change a thing, one of the best online services out there.

Date of experience: December 2, 2020
GB
1 review
0 helpful votes
Follow Hera A.
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I adore the silver necklace from this online boutique. It really adds dazzle to my look and it looks so classy and elegant. I feel like a noble and rich lady.

Date of experience: December 2, 2020
GB
1 review
0 helpful votes
Follow Agar A.
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Everything is perfect.
January 1, 2021

From the clothes to the service, I am very happy and happy with everything. They love to have sales and they give you a lot of coupons as a member. They ship the package as soon as all the products are in stock and I always receive it very quickly. Whenever I need clothes I go to this website :)

Date of experience: December 2, 2020
GB
1 review
0 helpful votes
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Good value for money for online consumers looking for bargains on clothing and fashion enthusiasts. The customer service is also excellent, especially the chat support that has been able to answer all the questions and give recommendations when choosing between products. Highly recommended for future purchases.

Date of experience: December 2, 2020
GB
1 review
0 helpful votes
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I loved shopping for clothes on this website. Super offer and super fast shipping. I will buy again without a doubt.

Date of experience: December 2, 2020
GB
1 review
0 helpful votes
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The pants I ordered in this boutique was exactly like the photo on the website, the delivery was in the expected time, everything here was perfect!

Date of experience: December 2, 2020
South Africa
1 review
0 helpful votes
Follow Karen L.
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Product delivered do not match the advertised product at all. It is a scam. To get a refund I have to pay for shipping costs back to China. Beware of items marked "final sale". These you may not even return, no matter the state they were in upon arrival.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2020