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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Everything perfect, I love the two sweaters I ordered, whose quality and fabric design fully meet the expectations I had from this website.!
The clothes are of good quality, exactly as in the forum of the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipping has taken longer than expected, but not so long.
The dress I ordered is beautiful and it fits me well. The moment I am satisfied again I will buy from this online clothing store.
This "company took over $ 250 and NEVER sent the merchandise or gave me a refund. I reported them to the BBB (see attached picture) and was told that they closed. If they have high reviews its ONLY because they are fake reviews
Despite being a "new website" for me, and with some fear, I took a risk, ordered a dress and here I am! Super satisfied with my purchases, thanks!.
This was my first purchase on this website and I am very happy with the product and the speed of delivery. I have already placed another order! I am very satisfied with the quality of the dress..
I love my new shirts from this online boutique! It's COVID so it took a little longer to get the order, but it was on my doorstep the day after the products were available for delivery.
The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated.
I bought two sweaters. Excellent fit and very comfortable to wear. Excellent price. I would not hesitate to recommend this wesbite. Good price.
Good website, easy to navigate; great service, fast delivery, clear communication; True to description garment, great quality, true size description
I am normally a patient person, even during COVID. It takes them a month to send the product, and it's usually not great quality. Sorry guys, this is the last you will see of me.
Ordered a Teddy Bear jacket. The picture was so cute. What arrived here was a rag so thin you could see through it. No lining just a strip of white material made to look like lining. Pure junk.
Fast delivery, good quality clothes, reasonable prices, the fitted dress keeps everything in its place where it should be and you can't ask for more than that. It fits perfectly and looks great.
Excellent online clothing options, easy navigation, and supportive tips. I am tall and find that I have a limited range. The sports options were excellent!
The coats were exactly as pictured and arrived in brand new condition in a timely manner. Ordering online was a simple process and there was a wide variety of clothes.
Quick service and delivery. The clothes were delivered and were identical to the description on the website. Really happy with the items. I will be a regular customer.
Very happy with the three dresses I bought! They all fit perfectly. Ordering online was easy and my package shipped and delivered very quickly! Very happy customer. Thank you!
This website is better than having to go to a department store. Fast delivery even in times of COVID, the clothes arrived earlier than expected. Very satisfied with my first purchase.
I ordered several items from this site. It took over three weeks to receive partial order. I understand, Covid. When I finally received the order, the items were cheap and poorly made. Look very little like the pics on the site. When I emailed them about returning the items they explained that the return process was expensive because their facility is in China. They offered me 15% back of my over $100 order. Wanted me to take pics of all the items in their original packaging and said I only had 15 days to return from original order date. Will never order anything else from this company.
Fast shipping, sweaters were well packed. There were no problems when ordering online, and they are in reality as pictured, no disappointment or complaint. I love
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members