On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I bought two items from them and thay were BOTH classic cases of show a picture of an item on the website, ship a fake. When I complained I was told I would have to ship it back to China at my own expense which can be cost prohibitive so they offered me a 15% refund for my trouble. No, it was fraud so I pursued it through PayPal and finally got my money back. Stay away. Stay far, far away! Stolen pictures from reputable websites and pass them on as their own. Items sent a cheap knockoffs. The photo on the ground is what I received. The other photo is what was advertised on their website. The 2nd set of photos, the photo on the floor is what I received, the other photo is what was pictured on the website.
Always great service from this website! The jacket I ordered arrived on time and fit my body perfectly.
Very nice collection of shoes and other clothes. Also, you can find limited editions that are exclusively found in this online boutique!
None of my clothes fit, emails sent for 'required instructions' to return, no response after a week.
This website has once again saved me from being dressless at a very important event. I'm lucky that they always follow the scheduled delivery of my clothes!
A nice touch on this website is being able to easily choose many options, for example: long dress, coats, blouses among much more, the design I want depends entirely on me!
I am very much a fan of aquamarine colors and when it is engraved so beautifully on a dress it is a must for me. I am so glad I got this website for myself. Every time I go out wearing this, I get a ton of compliments. I will surely come back for more.
This website has once again saved me from being dressless at a very important event. I'm lucky that they always follow the scheduled delivery of my clothes.
I ordered 6 items back on 8/26 and still have not recieved one of my items. The one I haven't received is SKU: DR*******B3EB- holiday vintage floral print, color purple. When am I going to get it?!
There is no doubt that there are more fake reviews that haven't been removed yet from this site. Probably the worst company I ever bought from. I want a full refund. Going thru Paypal now. I'm so surprised that Paypal is accepted for payment. OK so I didn't receive it for Christmas the clothing is junk and not sized correctly. Fabric lousy. Sewing not as shown. I know now about doing a Bing image search. There are several companies that take a image and send out fake clothing. Despicable lying thieves. They even somehow put fake reviews on Pissed Consumers, Site Advisor and Trust Pilot. But BBB has correct standing. So much aggravation. It takes a month 6 weeks to get the junk and nothing can be done until it is received. You would think the company would have a US address to send it back to. It's not even apparent on the website that they are a Chinese company. THEN they want you to return the clothes to China or accept a 15% refund (maybe you can use the fabric they say) I would NEVER put my granddaughter in this junk. NEVER buy from them.
This fantastic online boutique has a natural eye for fashionable clothing and also for keeping customers. Thank you!
I have already made several purchases on this website, very satisfied with all of them. What I liked the most were the shirts, they are light, of good quality and very colorful, I love them
I'm just here to thank you for the dress and rate your wonderful service. It was worth buying online. Thanks!
The tops on this website are very good, I bought several for a very low price, the shipping took a while, but I guess these days it is normal because of the virus, even so, it was worth every penny! They became my favorite online boutique!
Oh my God! This place on the internet is unbelievably fantastic! Well designed clothing selection, great prices. Seriously, lovely little museum of designs, they have my fashion styles.
Delivery was faster than I expected. From now on I will continue to buy a large part of my clothes in this online boutique. I will recommend this site to my friends. My rating for them is 5 stars.
I love the clothes in this online store, they are a good size compared to other online boutiques, and they have nice details like good zippers and well sewn buttons.
Im very happy with my order on this website and will soon make a new one. Great prices, many things to choose from and very fast shipping. Thanks girls, keep it up. The best website to buy clothes online
I love the variety and especially the prices of this online boutique, the packages arrive in excellent condition and well protected.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members