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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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While then site photographs depict beautifully made items the reality is disappointing. There have been suggestions that the items are produced with cotton sourced using slave labour.
Sent an email requesting return authorization for over $100 worth of clothes. Instead, I received a $21 credit to my card.
Everything great and the service of the page too. I recreate this online store if you want to look for more different and quality clothes.
Exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house the shipping took longer than expected, because I live a bit far away, but it is worth it.
The package arrives very quickly. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. Sometimes it is difficult to find the correct size on the Internet, but here I did not have any problems.
Excellent clothes, of quality and also different. I love the unique style, clothes adapted to our time. Everything I bought feels great, there is no person who does not comment on my outfit. Congratulations on getting your own style.
My order arrived at my house, a beautiful jacket, great and even better than I expected. Fast shipping, everything went well with this website!
I bought a very nice shirt here, I had a problem with the stock of the chosen color and I had to change for another but the treatment was very good, friendly and resolved with a quick sum by email. Totally satisfied, I will repeat the purchase with this website!
A quality fashion store on the internet, with styles for all tastes. So far the best is the price and quality. They are the best, I have been very satisfied with the first purchase.
The dresses are amazing, the fabric, the design and the colors are exactly the same as the photo on this website, you get what you pay for
I was very satisfied with the service received from this website. Customer service responded kindly and quickly to each of my inquiries, clothing is as described.
The website has so many good clothes to choose from, it is easy to shop and shipping is always the fastest. I can't wait to buy more for my closet.
I have ordered from this online boutique 3 times so far and I love the beautiful and affordable clothes they have. The size is sometimes small, so it is better to always increase one size.
I do not have a single garment bought in this online boutique that I did not have and everything seems of quality. The most important thing is that everything is very elegant and beautiful :) Also, my shipment was fast. I will buy more in the future.
This online clothing store is MY favorite. The wide range of clothes keeps me shopping for hours. I love that they also ship almost immediately after payment, which makes receiving my clothes from there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)
Buying online is easy, but trusting the online store that you haven't shopped from before is a bit difficult. Luckily this clothing website is a trusted online store that I found. All of his clothes are amazing in quality.
Very fast delivery, super nice jacket and appropriate sizes. The boots I expected a little more quality according to the photos but I also like them and use them a lot. In general all very well.
My sister and I have been shopping at this online boutique for 3 months, and so far it has delivered everything we expected. We especially love dresses and jeans. We already got 5 items from your new collection.
Very friendly and helpful online boutique. Great selection of dresses and accessories, the price is very fair...
Excellent service and excellent clothes, how not to buy on this clothing website. They provide the perfect customer service. Delivered in 2 weeks, everything as expected.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

