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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I always hesitate to shop online, especially clothes. I decided to take a chance with this online boutique and go for it because I have looked everywhere for a wedding reception dress, but I couldn't get the design I bought here out of my head. Very good option on the internet!
The best customer service, extremely happy I made a clothing purchase online here and it was very easy to find what I was looking for. Very easy to use and navigate website. Delivery says 15 business days. It arrived in less than two weeks. Very professional packaging. The dress was even better than I imagined and of very good quality. I will definitely be back for more clothes. And I will definitely tell all my friends and family to dress up in 10/10 fashion!
Great online experience. The delivery was fast, the clothes are always beautiful and of great quality. I love this website. The only thing I can complain about is that sometimes the clothes wear out too quickly and they don't get any more
I have always been to this online store when I need a dress asap. They always seem to make the impossible possible. Either to buy a dress or also to add parts and pieces to make my dress a show.
REALLY HAPPY! I have already bought twice and will buy again: D The first order was for 3 dresses that are beautiful. While they don't fit as well as they do on the website, I can tell you it's only because I'm shorter and heavier than the models they wear. I wore one of the dresses for a dance!
Excellent website I am impressed! First time buyer and I feel like I got a great bargain! I had some doubts, however my clothes arrived faster than expected. I bought a blouse skirt set. The quality is excellent, nice feeling rich fabric. The size I chose is fine, although I could probably have gone down a size, but I wanted to play it safe. I'll order another now and go down one size
The delivery was fast, the clothes are always beautiful and of great quality. I love this website. The only thing I can complain about is that sometimes the clothes sell out too quickly, but I solve it by not thinking so much about my purchase!
Awesome online clothing shopping destination I have bought several times here. Always easy and delivered on time. The customer service team is extremely friendly and helpful. I will definitely recommend it to my friends and will buy again!
I love this online boutique, the clothes are amazing, I will only buy clothes online now from here. Delivery is very fast, I always receive my things within 14 days of purchase
Great service, fast and reliable website! And easy to treat. Thank you! I can't wait for my package to arrive with my dress in the mail!
The clothes on this website are cute, stylistic, elegant and beautiful, they are also delivered quickly, they are never late and the items arrive in excellent condition, thank you!
I love everything I ask for in this online boutique fast shipping and excellent quality in all clothes. Pricing is standard for clothing these days. The outfits are so cute that the hardest part is choosing just one. I've never had a problem with them before, so I highly recommend this website!
The shipping is so good, it arrives so fast and the quality is excellent! Good variety of clothes and quite good prices. The only problem with this website, shipping takes a little while, between one and two weeks, and the anxiety kills me!
When I needed a refund, the service was amazing! Absolutely impressed with the quick response via email when asking if it is possible to return a shirt for a refund. I have been taken care of and I would definitely recommend this website. All the clothes bought have been of a fantastic quality, I cannot complain about the service.
Excellent online service! The request I made was delayed a bit due to the pandemic, also because it was international and many things are beyond the control of the website itself. But the customer service and follow-up care was amazing! The dress, when it finally arrived, was lovely too! I would definitely order with them again and recommend my friends to do that too
I really like the prices of the clothes in this online boutique, also the clothes are great, you have to look carefully at the website, if you do, you may find some treasures!
I don't put so much hope on an average website, but this online boutique is great, I bought 2 shirts 1 dress and a pair of shorts and they gave me a small gift (earrings), also the clothes were well made!
I am always happy to buy accessories from this website. Shipping is fast, I loved my bags, I hope I can buy them again in no time.
Excellent website with fantastic customer service. Thanks for the quick store credit after a dress didn't fit me
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

