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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I must admit I was skeptical of this clothing website at first. I do not regret my purchase, the price and quality of the sweater are incredible. Good job, thanks.
Nice clothes easy to match with many groceries they also sell. Many different styles that you can find on this clothing website.
Tops were too small and material is weird; would never order from again Also it took forever for things to arrive. The shipping is so expensive it doesn't pay to return them; just give them away
I needed a dress to go back to the office, so I shopped at this online boutique. I found the perfect website.
I bought a pair of lycra pants on this website and they are by far the most comfortable garment I have. In fact, I collected all my expensive unused leggings and put them in a box.
Excellent website with great possibilities to choose clothes that I like the most and the right size, it is worth trying this online boutique.
I ordered them and received them on time, they both fit perfectly. I got a lot of compliments at the party and I have already recommended this online boutique to all my friends. I can't wait to buy my next online purchase here
I found this website with clothes that are not found elsewhere at very good prices. Make several purchases with them everything has gone very well. Excellent online service.
In recent years I have made small purchases of clothes on this website and all have arrived without problems. I always get compliments on my clothes. I like to visit the site regularly to see promotions and new styles.
Garbage. Some items took 6 months to receive (they ship from China and tell you that on the site, so very skeptical of the reviews that say received in a few days). Sizes are completely incorrect (especially shoes), materials are extremely low quality, and they do not accept returns (even if the size is inaccurate for the measurements they provide) or give refunds. I ordered 6 items for US$120. Seems like a good value until only 1 item fits or isn't chintzy and all the others have to be tossed.
I have bought many dresses and shirts in this online boutique. They always arrive on time and, when they are gifts, they never cease to amaze with their quality and beauty.
I received my package and it was stolen. So, I wrote to them just to check with the courier company if it was actually delivered or not. A week later, to my surprise, I received an email saying that they could not confirm if my package was lost or not. However, I would be reimbursed for everything. That's why I preferred to buy them again, fantastic service on the internet.
My clothes have finally arrived I bought a blouse. The online experience was pretty good... easy to choose... easy to shop for... nice variety of clothes to choose from. In itself it is not poor quality, the colors are good, as in the photo on the website.
It is always such a pleasant experience to order clothes on this website, I literally check every week to see that there are newcomers. It really saved me, less hassle than going to a physical store for me. Add more bridesmaids dresses, excellent service!
When I needed to get information about my clothing order here that was not available in the generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately.
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.
THis is my first order... and I was saddened when I received the order. The items gave no appearance to the pictures... and the quality and sizing were mindful of pajamas. Really bad experience. It took so long to get these poor quality items... but I am going to have to live with it while waiting on a credit for the returns that are being sent. Bad experience. Send your chinese made stuff to china. They don't know the difference.
I bought a pair of sports pants from this website, the material is fabulous and it adheres perfectly to your body. The glittery one is very classy and shiny, as seen in the ad photos.
When my jackets and sweaters ordered on this website arrived, I took the things out of the package and tried them on, and was amazed, the quality is good and they are so cozy!
I bought a dress and a blouse for myself. My daughters said I should have checked the reviews before ordering. I was worried after that and checked the reviews... some good and some bad. Anyway, the clothes arrived as scheduled and as advertised much to my relief
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

