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Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Utah
1 review
0 helpful votes
Follow Lucia M.
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I must admit I was skeptical of this clothing website at first. I do not regret my purchase, the price and quality of the sweater are incredible. Good job, thanks.

Date of experience: January 13, 2021
Georgia
1 review
0 helpful votes
Follow Isabella T.
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Nice clothes easy to match with many groceries they also sell. Many different styles that you can find on this clothing website.

Date of experience: January 13, 2021
New York
1 review
0 helpful votes
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Not happy
February 12, 2021

Tops were too small and material is weird; would never order from again Also it took forever for things to arrive. The shipping is so expensive it doesn't pay to return them; just give them away

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Will order again soon!
February 12, 2021

I needed a dress to go back to the office, so I shopped at this online boutique. I found the perfect website.

Date of experience: January 12, 2021
California
1 review
0 helpful votes
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I will buy again!
February 12, 2021

I bought a pair of lycra pants on this website and they are by far the most comfortable garment I have. In fact, I collected all my expensive unused leggings and put them in a box.

Date of experience: January 12, 2021
Colorado
1 review
0 helpful votes
Follow Eliana C.
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Excellent website with great possibilities to choose clothes that I like the most and the right size, it is worth trying this online boutique.

Date of experience: January 12, 2021
New York
1 review
0 helpful votes
Follow Diamela K.
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I ordered them and received them on time, they both fit perfectly. I got a lot of compliments at the party and I have already recommended this online boutique to all my friends. I can't wait to buy my next online purchase here

Date of experience: January 12, 2021
West Virginia
1 review
0 helpful votes
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I found this website with clothes that are not found elsewhere at very good prices. Make several purchases with them everything has gone very well. Excellent online service.

Date of experience: January 12, 2021
Canada
1 review
0 helpful votes
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In recent years I have made small purchases of clothes on this website and all have arrived without problems. I always get compliments on my clothes. I like to visit the site regularly to see promotions and new styles.

Date of experience: January 12, 2021
Tennessee
1 review
3 helpful votes
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Fake Reviews Everywhere
February 10, 2021

Garbage. Some items took 6 months to receive (they ship from China and tell you that on the site, so very skeptical of the reviews that say received in a few days). Sizes are completely incorrect (especially shoes), materials are extremely low quality, and they do not accept returns (even if the size is inaccurate for the measurements they provide) or give refunds. I ordered 6 items for US$120. Seems like a good value until only 1 item fits or isn't chintzy and all the others have to be tossed.

Date of experience: January 11, 2021
Colorado
1 review
0 helpful votes
Follow Atala J.
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Very fast delivery.
February 10, 2021

I have bought many dresses and shirts in this online boutique. They always arrive on time and, when they are gifts, they never cease to amaze with their quality and beauty.

Date of experience: January 11, 2021
North Carolina
1 review
0 helpful votes
Follow zara a.
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I received my package and it was stolen. So, I wrote to them just to check with the courier company if it was actually delivered or not. A week later, to my surprise, I received an email saying that they could not confirm if my package was lost or not. However, I would be reimbursed for everything. That's why I preferred to buy them again, fantastic service on the internet.

Date of experience: January 11, 2021
West Virginia
1 review
0 helpful votes
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Nice variety of clothes!
February 10, 2021

My clothes have finally arrived I bought a blouse. The online experience was pretty good... easy to choose... easy to shop for... nice variety of clothes to choose from. In itself it is not poor quality, the colors are good, as in the photo on the website.

Date of experience: January 11, 2021
New York
1 review
0 helpful votes
Follow Orellana L.
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It is always such a pleasant experience to order clothes on this website, I literally check every week to see that there are newcomers. It really saved me, less hassle than going to a physical store for me. Add more bridesmaids dresses, excellent service!

Date of experience: January 11, 2021
Illinois
1 review
0 helpful votes
Follow Analay J.
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When I needed to get information about my clothing order here that was not available in the generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately.

Date of experience: January 11, 2021
Arizona
1 review
2 helpful votes
Follow yung y.
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Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

Date of experience: January 11, 2021
Texas
1 review
0 helpful votes
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Poorest quality I have ever received...
January 10, 2021
Updated review

THis is my first order... and I was saddened when I received the order. The items gave no appearance to the pictures... and the quality and sizing were mindful of pajamas. Really bad experience. It took so long to get these poor quality items... but I am going to have to live with it while waiting on a credit for the returns that are being sent. Bad experience. Send your chinese made stuff to china. They don't know the difference.

Date of experience: January 10, 2021

THis is my first order...
December 16, 2020
Previous review

THis is my first order...

Date of experience: December 16, 2020
Arizona
1 review
0 helpful votes
Follow Ludmila M.
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I bought a pair of sports pants from this website, the material is fabulous and it adheres perfectly to your body. The glittery one is very classy and shiny, as seen in the ad photos.

Date of experience: January 10, 2021
Georgia
1 review
0 helpful votes
Follow Zali F.
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Wonderful experience.
February 9, 2021

When my jackets and sweaters ordered on this website arrived, I took the things out of the package and tried them on, and was amazed, the quality is good and they are so cozy!

Date of experience: January 10, 2021
Georgia
1 review
0 helpful votes
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Delivered as promised.
February 9, 2021

I bought a dress and a blouse for myself. My daughters said I should have checked the reviews before ordering. I was worried after that and checked the reviews... some good and some bad. Anyway, the clothes arrived as scheduled and as advertised much to my relief

Date of experience: January 10, 2021