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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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Malaysia
1 review
0 helpful votes
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Excellent
November 29, 2017

Hotel hospitality, guest room, service are nice and excellent. Thank you. I will recommend friends. Hotel car park space is confusing. I get mess up with next door PWTC carpark area, but overall I'm satisfied.

Date of experience: November 27, 2017
GB
1 review
0 helpful votes
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Comfortable room, on a quiet floor, good value and good facilities. Ideal location for shopping bars restaurants and transport links

Date of experience: November 26, 2017
Hungary
1 review
0 helpful votes
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Fast
November 29, 2017

It was easy and fast to book and the best price I found. Better then booking and from the hotel too. Like half price. Really happy that google showed you!

Date of experience: November 26, 2017
New York
1 review
1 helpful vote
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Whenever we went to our room after housekeeping supposedly clean up, we found that they did not clean up the sink or coffee pot.
There was a red stain in the bed sheets and they did not change them. We felt housekeeping didn't provide any care to the room. There were other customers that also had the same complain, when I was waiting to be attended by the front desk.

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Wanda F.,

We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.

We remain at your service,
Your Customer Support team

GB
1 review
0 helpful votes
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Fantastic
November 29, 2017

Had such a lovely night here, staff were lovely rooms were spacious, breakfast was amazing and the hotel smells lush

Date of experience: November 26, 2017
GB
1 review
0 helpful votes
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Excellent Hotel Booking Service
November 27, 2017

I was searching my usual portals for a good hotel near to the main theatres in London and came upon AMOMA. I thought I would try it and it was excellent.

Date of experience: November 26, 2017
GB
1 review
0 helpful votes
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Great value
November 27, 2017

Easy to book online and significantly cheaper than all the other hotel websites. My only negative is that the confirmation email looked a bit suspicious so I called the hotel to make sure they had my reservation which they did. Apart from that it was all good and I would use the website again.

Date of experience: November 26, 2017
Malaysia
1 review
0 helpful votes
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Excellent
November 28, 2017

Good service and location. Value for price with special offer discount provided. Will recommend for other and come again.

Date of experience: November 25, 2017
New Hampshire
1 review
0 helpful votes
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The room we stayed in was very clean and spacious. We enjoyed the location it was close enough to all of the stores that were in the area. This was a 5 star stay for us.

Date of experience: November 25, 2017
GB
1 review
0 helpful votes
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Good Hotel in Great Position
November 28, 2017

We got the best price online for the Hotel Paris in Prague with Amoma. This is a classic 5 star hotel. The rooms are traditional, the beds comfortable and the sheets luxurious. The hotel is well positioned for the sites. The breakfast, served in a beautiful dining room, is one of the best I have been offered.

Date of experience: November 25, 2017
GB
1 review
0 helpful votes
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Location
November 28, 2017

Lovely hotel and staff were lovely at timhotel montmatre and the view from our room 415 was stunning. Thankyou.

Date of experience: November 25, 2017
GB
1 review
0 helpful votes
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Noisy neighbours
November 28, 2017

Walls were very thin. We were woken up at 2am by by neighbours in room 144 canting very loudly, This was very disterbing and we were unable to sleep.

Date of experience: November 25, 2017
Portugal
1 review
0 helpful votes
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Good location! Clean apartment!
November 27, 2017

Great location in the center of Barcelona! Friendly staff and very clean apartment!

I come back!

Date of experience: November 25, 2017
GB
1 review
0 helpful votes
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Aberdeen trip
November 27, 2017

Booking went smoothly. Hotel comfortable and staff very friendly and helpful. Parking was expensive at £16 per night but very convenient after our long drive and very secure environment.

Date of experience: November 25, 2017
Ireland
1 review
0 helpful votes
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Brilliant
November 27, 2017

Got a great deal with Amoma as they offered a cheaper rate including more extras then other sites, was very happy with the overall experience and would definitely use it again

Date of experience: November 25, 2017
GB
1 review
0 helpful votes
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Inverness weekend
November 27, 2017

We had a weekend away at the Royal Highland Hotel in Inverness and found our room to be very satisfactory. Breakfast was very good. Hotel restaurant was excellent - we recommend their 1-2-3 deal. Good location adjacent to station. One quibble, beware first floor rooms on station side -room below used for highland dancing therefore noise in bedrooms above.

Date of experience: November 24, 2017
Germany
1 review
0 helpful votes
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Very good price for Geneva
November 27, 2017

Hotel was basic but did the job, I got a call from AMOMA during the booking and saved even more money..

Date of experience: November 24, 2017
Italy
1 review
0 helpful votes
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Dangerous amoma
November 26, 2017

This website does not accept any changes even if it has been a mistake and you so notify them immediately (no reimburse rate). At the end they accepted to change it but asked for 55% of the value of the reservation (which apparently the hotel was not asking for). Dangerous.

Date of experience: November 22, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Rafa S,

Please be advised that you can always find the modification policy on the payment page before completing your booking as well as in the booking details once you have made your hotel reservation.

We checked your case and learned that the booking was made under a non-refundable modification and cancellation policy. As you chose to amend the dates of your stay, our team strove to obtain the best solution, however the hotel had a different offer available for the new dates required, which explains the rate difference.

Please note that we contacted you on 23.11.2017 by phone and email to resolve your matter. Feel free to contact us at [email protected] if you have further questions regarding your booking!

Your Customer Support team

India
1 review
0 helpful votes
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Excellet Hotel Location and service
November 25, 2017

Very Good! Excellent! Shall use in future in case of further travels! Good immediate response after booking and no hassles faced.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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No problems
November 24, 2017

Very easy to book and use this site. Will do again soon. Would be happy to recommend to others. Hope it goes as well for all of you.

Date of experience: November 22, 2017

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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