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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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Illinois
2 reviews
4 helpful votes
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Work through an issue with the customer service team, they thorough and insured the hotel had my res

Date of experience: December 27, 2017
Florida
1 review
0 helpful votes
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No receipt
December 31, 2017

I had a great stay in Philadelphia. However, I don't feel like I ever received a proper receipt for my stay at the Home2Suites by Hilton.
I need it for my job, as it was a business trip.

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Joshua H.,

Please note that we sent you an instant confirmation including all important documents and information right after your booking on our site. Make sure to also check your spam folder. Additionally you can always access all booking-related information within your personal account on our site. Our agents are happy to assist you via our on-page live chat should you have any questions or doubts.

We remain at your service,

Your Customer Support team

Australia
1 review
1 helpful vote
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Scam warning: I have recently asked AMOMA to book us on a 4-star high-ranking hotel in Gold Coast and paid around $500 (reservation number ******* -- we are genuine customers), but they instead booked us on a backpackers hotel; now, they are refusing to refund us and ruined our holidays. We are trying to fight these monsters through ombudsmen and courts. They did numerous other similar scams, please help in anyway possible to stop them.

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Seyed S.,

We contacted you on 28.12.2017 by email to gather more information about your case. We are currently waiting for a feedback to clarify your matter and will get back to you as soon as we have received this info. Don’t hesitate to contact us at [email protected] if you have any questions in the meantime!

Your Customer Support team

Hong Kong
1 review
1 helpful vote
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Easy to book the hotel
December 29, 2017

The price seems lower than market. Save money! Web site easy to book. Smooth process for check-in. Satisfy.

Date of experience: December 27, 2017
Florida
1 review
0 helpful votes
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Great hotel and wonderful deal on the nice hotel. OMOMA WORKS HARD ON FINDING GREAT PRICES ON HOTELS. I would recommend them to friends and also use them again when booking a hotel.

Date of experience: December 26, 2017
Georgia
2 reviews
1 helpful vote
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Easy Process
December 29, 2017

I used AMOMA to book a lat minute trip to see family and it was sooo easy and stress free. I got to the hotel and was able to check in/ out with easy. Would definitely recommend using AMOMA to friends and family.

Date of experience: December 26, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Laura W.,

We strive to offer our customer with the most straightforward and hassle-free booking process and we are glad you could benefit from this.

We appreciate your recommendation and look forward to seeing you again on our website!

Best regards,

Your AMOMA.com team

Singapore
1 review
0 helpful votes
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People-oriented service
December 29, 2017

This is my second time at Amari JB after a wonderful experience the first time round.

Keep it up, people at Amari JB!

Date of experience: December 26, 2017
GB
2 reviews
0 helpful votes
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Everything was perfect
December 26, 2017

Easy to book (got the best price), received the voucher minutes after I paid and had no problems at all. I recommend

Date of experience: December 23, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Lais H.,

Thanks for sharing your feedback!

We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!

Your AMOMA.com team

GB
1 review
1 helpful vote
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Park Regis Birmingham
December 26, 2017

Fast check in
Excellent room with air con and super large shower.
Good self service breakfast, tables cleared and made ready efficiently.

Date of experience: December 23, 2017
Qatar
1 review
0 helpful votes
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I'm satisfied with the hotel and prices on AMOMA
The hotel is clean
I have enjoyed also the breakfast

Date of experience: December 22, 2017
Florida
1 review
1 helpful vote
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Dissatisfied
December 24, 2017

Element hotel is charging me for the stay even though it was prepaid through AMOMA. I am disputing the charge and the hotel does not respond to my emails.

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Luis R.,

Sorry again for any inconvenience caused!

We checked your case and learned that the hotel has granted you a full refund for the payment made with them and we informed you by phone and email on 11.01.2018 accordingly.

Feel free to contact us at [email protected] if you have any questions about your booking.

Your Customer Support team

GB
1 review
1 helpful vote
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Rubbish
December 24, 2017

Booked a twin room - got receipt for this - then text saying it might be a double! AFTER i had paid.

Date of experience: December 21, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Angela s.,

We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.

We remain at your service,
Your Customer Support team

GB
1 review
0 helpful votes
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Would recommend
December 23, 2017

Great experience, great value!
Was sceptical about using amoma after reading negative reviews but I'm glad I did.

Date of experience: December 20, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Zetta F.,

Thanks for your feedback, we're happy to hear about your bargain on AMOMA.com!

We hope to remain your number-one hotel booking platform.
Your AMOMA.com team

Mexico
1 review
0 helpful votes
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Mr raul arturo villalobos
December 23, 2017

All is fine i very satisfaced and in the future i work to you the rromm is fine the breakfast is very fine and all very good experience

Date of experience: December 20, 2017
Hungary
1 review
1 helpful vote
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Thanks a lot!
December 23, 2017

Fast process, fine hotel :) perfect timing and the price was fair. Breakfast was excellent...

Date of experience: December 20, 2017
Israel
1 review
1 helpful vote
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Great place to stay in Frankfort
December 23, 2017

Perfect location, 3 min. Walk from the train central station, which connected to any place, 20 min walk to the center. Very clean and comfortable, very warm staff, very good breakfast, our room was small but very comfortable and clean, very clean bathroom, we liked the glass door of the bathroom.
If we will go again to Frankfort we will stay there for sure.

Date of experience: December 20, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Amal B.,

We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of utmost importance to us. Your feedback helps us to continue offering you and your fellow travellers the very best hotels at the very best rates.

Thank you for sharing your experience,
Your AMOMA.com team

Belgium
1 review
1 helpful vote
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No feedback
December 24, 2017

I asked for a proof of payment, demonstrating that the amount deducted from my corporate visa credit card was done for a hotel reservation in zurich. Employers need that kind of information. Never received it from amoma.
Pitty

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Jan G.,

Please note that we sent you an instant confirmation including all important documents and information right after your booking on our site. Make sure to also check your spam folder. Additionally you can always access all booking-related information within your personal account on our site, including the invoice. Simply follow this link to log in: amoma.com/login

Our agents are happy to assist you via our on-page live chat within your account should you have any questions or doubts.

Your Customer Support team

GB
1 review
1 helpful vote
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Could do with refurb but staff great
December 22, 2017

Nice easy book in, Bed not too good, Room needs update ie slight mould. Staff were great. Adam very attentive to all needs.

Date of experience: December 19, 2017
Malaysia
1 review
2 helpful votes
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Just nice for a small family
December 22, 2017

The hotel is located at batu feringgi, the famous beach in Penang. The room is very big just nice for my small family. The staff is friendly

Date of experience: December 19, 2017
GB
1 review
1 helpful vote
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Booked a night in Belfast and it all was completed hassle free, worked out a lot cheaper using AMOMA.com. Will definitely be using them again. Many thanks for all your help

Date of experience: December 19, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Sean H.,

It's great to hear you could seal an excellent deal on AMOMA.com! We strive to offer you unbeatable prices for hotels worldwide, so your next bargain may just be a click away.

Happy bargain hunting!

Your AMOMA.com team

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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