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AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Work through an issue with the customer service team, they thorough and insured the hotel had my res
I had a great stay in Philadelphia. However, I don't feel like I ever received a proper receipt for my stay at the Home2Suites by Hilton.
I need it for my job, as it was a business trip.
Scam warning: I have recently asked AMOMA to book us on a 4-star high-ranking hotel in Gold Coast and paid around $500 (reservation number ******* -- we are genuine customers), but they instead booked us on a backpackers hotel; now, they are refusing to refund us and ruined our holidays. We are trying to fight these monsters through ombudsmen and courts. They did numerous other similar scams, please help in anyway possible to stop them.
Hi Seyed S.,
We contacted you on 28.12.2017 by email to gather more information about your case. We are currently waiting for a feedback to clarify your matter and will get back to you as soon as we have received this info. Don’t hesitate to contact us at [email protected] if you have any questions in the meantime!
Your Customer Support team
The price seems lower than market. Save money! Web site easy to book. Smooth process for check-in. Satisfy.
Great hotel and wonderful deal on the nice hotel. OMOMA WORKS HARD ON FINDING GREAT PRICES ON HOTELS. I would recommend them to friends and also use them again when booking a hotel.
I used AMOMA to book a lat minute trip to see family and it was sooo easy and stress free. I got to the hotel and was able to check in/ out with easy. Would definitely recommend using AMOMA to friends and family.
Hi Laura W.,
We strive to offer our customer with the most straightforward and hassle-free booking process and we are glad you could benefit from this.
We appreciate your recommendation and look forward to seeing you again on our website!
Best regards,
Your AMOMA.com team
This is my second time at Amari JB after a wonderful experience the first time round.
Keep it up, people at Amari JB!
Easy to book (got the best price), received the voucher minutes after I paid and had no problems at all. I recommend
Hi Lais H.,
Thanks for sharing your feedback!
We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!
Your AMOMA.com team
Fast check in
Excellent room with air con and super large shower.
Good self service breakfast, tables cleared and made ready efficiently.
I'm satisfied with the hotel and prices on AMOMA
The hotel is clean
I have enjoyed also the breakfast
Element hotel is charging me for the stay even though it was prepaid through AMOMA. I am disputing the charge and the hotel does not respond to my emails.
Hi Luis R.,
Sorry again for any inconvenience caused!
We checked your case and learned that the hotel has granted you a full refund for the payment made with them and we informed you by phone and email on 11.01.2018 accordingly.
Feel free to contact us at [email protected] if you have any questions about your booking.
Your Customer Support team
Booked a twin room - got receipt for this - then text saying it might be a double! AFTER i had paid.
Hi Angela s.,
We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Great experience, great value!
Was sceptical about using amoma after reading negative reviews but I'm glad I did.
Hi Zetta F.,
Thanks for your feedback, we're happy to hear about your bargain on AMOMA.com!
We hope to remain your number-one hotel booking platform.
Your AMOMA.com team
All is fine i very satisfaced and in the future i work to you the rromm is fine the breakfast is very fine and all very good experience
Fast process, fine hotel :) perfect timing and the price was fair. Breakfast was excellent...
Perfect location, 3 min. Walk from the train central station, which connected to any place, 20 min walk to the center. Very clean and comfortable, very warm staff, very good breakfast, our room was small but very comfortable and clean, very clean bathroom, we liked the glass door of the bathroom.
If we will go again to Frankfort we will stay there for sure.
Hi Amal B.,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of utmost importance to us. Your feedback helps us to continue offering you and your fellow travellers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
I asked for a proof of payment, demonstrating that the amount deducted from my corporate visa credit card was done for a hotel reservation in zurich. Employers need that kind of information. Never received it from amoma.
Pitty
Hi Jan G.,
Please note that we sent you an instant confirmation including all important documents and information right after your booking on our site. Make sure to also check your spam folder. Additionally you can always access all booking-related information within your personal account on our site, including the invoice. Simply follow this link to log in: amoma.com/login
Our agents are happy to assist you via our on-page live chat within your account should you have any questions or doubts.
Your Customer Support team
Nice easy book in, Bed not too good, Room needs update ie slight mould. Staff were great. Adam very attentive to all needs.
The hotel is located at batu feringgi, the famous beach in Penang. The room is very big just nice for my small family. The staff is friendly
Booked a night in Belfast and it all was completed hassle free, worked out a lot cheaper using AMOMA.com. Will definitely be using them again. Many thanks for all your help
Hi Sean H.,
It's great to hear you could seal an excellent deal on AMOMA.com! We strive to offer you unbeatable prices for hotels worldwide, so your next bargain may just be a click away.
Happy bargain hunting!
Your AMOMA.com team
Answer: Hi Tina, Thank you for submitting your honest question! In the unlikely event of a confirmed booking becoming unavailable at short notice, we do everything in our means to relocate our customer to another hotel of the same or higher category. If the situation warrants financial compensation (e.g. A price difference), we apply it without delay and we offer continuous support for all other compensation requests prior to or post check-in. Of course, should you wish not to receive an alternative hotel in this situation, we can issue a full refund. Please feel free to reach out to us at [email protected] so that we can clarify your question. Your AMOMA.com Team
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


Hi Joshua H.,
Please note that we sent you an instant confirmation including all important documents and information right after your booking on our site. Make sure to also check your spam folder. Additionally you can always access all booking-related information within your personal account on our site. Our agents are happy to assist you via our on-page live chat should you have any questions or doubts.
We remain at your service,
Your Customer Support team