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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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Nebraska
1 review
0 helpful votes
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IClub Sheung Wan, value for $
January 31, 2017

Great location and room is rather spacious for Hong Kong standard. Clean and cosy; reception is efficient.

Date of experience: January 30, 2017
Minnesota
2 reviews
0 helpful votes
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I had read previous reviews and it made me nervous after I booked with amoma. I found amoma to be a big help and a great value. I had NO problems. They even sent recommendations for transportation which was a very nice company. I hope this ease's some people's worries because I have a great experience with amoma.

Date of experience: January 30, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Denise E.,

Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.

Your AMOMA.com team

TW
1 review
0 helpful votes
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Good hotel! Location, service are excellent! For the price, I believe I can't find another hotel better than this one. The hotel is historically, so it is old. But I think it is fine, it is in downtown Florence, everything should be old.

Date of experience: January 30, 2017
AE
1 review
0 helpful votes
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Awesome
January 31, 2017

At 1st im not really sure with amoma because of bad reviews but i was wrong. Upon booking with them i contacted the hotel within an hour and they confirmed that i got booking with them

Date of experience: January 30, 2017
GB
1 review
0 helpful votes
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Excellent.
January 31, 2017

No complaints at all, friendly staff at check-in and friendly door staff, lovely clean and spacious room and a great nights sleep.

Date of experience: January 30, 2017
North Carolina
1 review
0 helpful votes
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Flawless experience
January 25, 2017

My hotel search in Tampa showed AMOMA with the lowest rate by a decent margin. I had never heard of the site, but figured that I would take the risk; Worst case scenario my credit card would back me up. I was pleased when I showed up at the hotel and my reservation was correct and everything was exactly as booked.

Date of experience: January 25, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi James B,

It's great to hear you could seal an excellent deal on AMOMA.com! We strive to offer you unbeatable prices for hotels worldwide, so your next bargain may just be a click away.

Happy bargain hunting!

Your AMOMA.com team

Texas
1 review
0 helpful votes
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Booked checked in no problem.
January 24, 2017

Booked through site prepaid through them checked into great hotel no problem. I'll use this site again often have cheepest rates.

Date of experience: January 23, 2017
Israel
1 review
0 helpful votes
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City hotel Budapest
January 23, 2017

Отличная гостиница, расположение, сервис, завтраки, никаких недостатков не обнаружено. сайт дал цену в полтора раза ниже, чем буккинг.

Date of experience: January 23, 2017
GB
1 review
0 helpful votes
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Mac Donald Old England in Bowness
January 23, 2017

A great time was had by all, great accommodation and facilities with Great Staff. We would both visit again soon.

Date of experience: January 23, 2017
GB
1 review
1 helpful vote
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Great Experience
January 23, 2017

A very pleasing trip to Dresden and the surrounding area. Great hotel, good value and excellent service.

Date of experience: January 23, 2017
New York
1 review
1 helpful vote
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Quick reservation
January 23, 2017

Fairly quick reservation -- great price--nice hotel. I have used AMOMA several times and plan to continue using them.

Date of experience: January 23, 2017
NL
1 review
0 helpful votes
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Good service
January 23, 2017

Goede prijs en behulpzaam met diverse vragen en extra boekingen.
Tevens bellen voor een normale prijs!

Date of experience: January 23, 2017
GB
1 review
0 helpful votes
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Rubbish!
January 25, 2017

I booked a hotel in London and paid for it. A week before the trip they cancelled it, they said it was beyond their control and would let me know why it had been cancelled. I phoned the hotel and they said it was nothing to do with them but they were already fully booked! With only 1 week left till my trip I ended up paying triple the amount on a hotel! Don't waist your time with them.

Date of experience: January 22, 2017
Sweden
1 review
0 helpful votes
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Great
January 22, 2017

Simple and good value for money.
I initially had concerns as price was too attractive but everything went well

Date of experience: January 20, 2017
Minnesota
1 review
0 helpful votes
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Great location!
January 19, 2017

Had a great stay at the Roosevelt. Nice historic hotel. Small rooms and older bathroom but great location.

Date of experience: January 19, 2017
Washington
1 review
0 helpful votes
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Everything worked fine!
January 19, 2017

Best rate, all details were taken care of. Nothing went wrong at all. Web interface easy to use. We will use AMOMA again without hesitation.

Date of experience: January 19, 2017
California
1 review
0 helpful votes
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5 stars
January 19, 2017

It was excellent.
The person who handled the call for the reservation, was
Excellent, very corteous, patient, and helpful.
I will work with AMOMA again.

Thank you

Date of experience: January 18, 2017
GB
1 review
3 helpful votes
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I booked a hotel in Glasgow before Christmas. During the two weeks prior to my stay, i received a number of e-mails/texts telling me how much my visit was anticipated. Whether these were generated by the hotel or Amoma, i can't remember. Anyway when I arrived, I was told my booking had been cancelled. The hotel (Mercure) was extremely unhelpful and simply told me to contact Amoma. I of course did so but have still received no explanation after more than a month. Won't be using them again!

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Peter B.,

We are sorry to hear about the issues at your hotel! In case the hotel decides not to provide the room booked and confirmed through our site without our knowledge, we’d appreciate you reaching out to us so we can assist you as soon as possible.

Please bear in mind that we – as a booking platform – work independently of the hotel, nevertheless we want the hotels to offer you the best service.
Kindly note that we have processed the full reimbursement for your past booking with us.

Your Customer Support Team

Italy
1 review
0 helpful votes
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Tutto Ok
January 18, 2017

Albergo molto pulito, personale sempre disponibile. Reception aperta 24/h su 24.

Date of experience: January 18, 2017
GB
1 review
0 helpful votes
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Great 4* hotel booked through Amoma excellent price! I made this booking for the Christmas holiday period and was delighted and surprised with the quality of the hotel for the price paid.

Date of experience: January 15, 2017

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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