America's Best

The FRAUDULENT claim that it's $79.95 for an eye exam plus two pairs of glasses is absolutely a balld face LIE. They charge $79.95 for the exam and prescription. Then they charge for frames, lenses, scratch guard, progressive lenses, and warranty. They are LYING through their teeth to get SUCKERS in the door. It hasn't always been like this. I have been a customer since the mid 1990's and was satisfied and returned. Honestly, I will NEVER, EVER use America's WORST contacts and eyeglasses ever again! Also, In Grandview, Missouri they don't have a Doctor on site! The exam was performed by a flunky who told me she was the doctor's hands! Really beyond BAD, HORRIBLE EXPERIENCE! They get a NEGATIVE 10 star rating! 💩💩💩

Prescription only good for 12 months, not the normal of 36 months in other places. $99? I paid $800!

My hubby and I went to have our eyes examined at America's Best in Oxford, Al. Worst eye exam we've ever had in our life. First we waited almost 30 mins before being seen and plus my hubby had an accident so sitting in them uncomfortable chairs make it any better. So as hubby was getting eye exam he told the lady that he couldn't see the letters on the board. So she claims she fixed it and gave him his Rx. We go to Sam's Club to purchase eyeglasses and get Rx filled. Eyeglasses came back and hubby kept telling the lady at Sam's Club that he can't see and she said try finding a spot and give it two weeks. Well we then call America's Best to get another eye exam from a different provider. How about the man said oh the previous person have you Rx wrong. She had the OD at a negative and he said it should have been a positive. Okay cool we get the new RX go back to Sam's Club get Rx changed. Few weeks later we go pick this second lens. Hubby was like something still isn't right. So we come back home and he starts having headaches from wearing these eyeglasses. Hubby then decides I'm gonna call another provider which he has to pay out of pocket. Well what do you know both previous providers at America's Best had his Rx all wrong he can see now. So this morning I decided to contact David Insurance to explain to them what had happened. She reached out to America's Best and they refuse to reimburse the examination back to us. So she suggests filling a complaint so that's what we have done. So instead of being called America's Best they should be called America's Worst Eyeglasses.

Let me start, I arrived at the store in High Point NCand had to wait almost 2 hours before being seen. I think they only saw me because I got up and was leaving. I bought 2 pair of glasses for $530 not what was advertised. I was promised if I brought my sunglasses in they would put new lenses in, they changed their policy now they won't do them. I was promised 20 per cent off as well! Never will go there again. Broken promises and lousy waiting time. Don't go unless you have a day to waste! /Patty F

America's Worst general manager. My husband and I had eye exams and order 5 pairs of glasses. Our combined co-pays were over $800. He received a text that his glasses were ready on Tuesday and we went to pick them up last night (Friday). The general manager rudely told my husband he already picked them up last Friday (before he even received the text) and told me my order had been canceled. She is rude, prejudice, incompetent, and disrespectful. She is on a power trip and has a ghetto-mentality and demeanor. We had everything refunded and will never return. I would definitely recommend going ANYWHERE ELSE BUT HERE.

Wasted $100.00 on 2 pair of glasses i cant use perception wrong and bifocal's line too big for the glasses measured me wrong cant see called them and i got oh well had to go to walmart and start over and wasted 100.00

Salpi and the staff at the location on Foothill Blvd did a great job in reviewing the condition of my vision, taking care of the chore of my getting new eyeglasses and the best options for me. Thanks to everyone..

The worst place ever. I went to get my eyes checked to purchase glasses at the Sharyland Mission location and they screwed me over good. All was well. They checked my eyes and convinced me to take another test in order for the doctor to see me. I agreed. It seemed normal, then the doctor suggested a referral to another doctor for the health of my eye. I continued on with the routine. But when I asked to see the glasses, I was told the doctor had not written a prescription but payment was expected. Why the hell do they think I went there for, GLASSES Assho__s. The doctor never explained results of test or nothing. WHY did this happen. NEVER, EVER will I return. I should have known. Many years before I had gone their to fill a prescription and they gave me the wrong prescription glasses. Never was able to wear them. They didn't make that right either. Once, my mistake. Second time, I should have known better. But NEVER AGAIN to be conned by that company.

If you are looking for quick eye glasses forget this company. I have been waiting for over a month for my 3 eye glasses, they are simply +2.00 reading glasses- They are also a crooked organization! They allowed me to buy my girlfriend's sunglasses with my benefits! And yeah- I can prove it! A very crooked and deceitful store in Stroudsburg. Pennsylvania- but if you're looking for crooked, this store is the place! Unfriendly employees, if you call they hang up before you finish, they have an incompetent manager, an optometrist that is also incompetent and will misdiagnose you. Good luck getting your frames adjusted, they can't even get that right! My eye surgeon says stay away from this place. This place does not appreciate the customers or the sales. The corporate office of this store does not care either about their vision centers or the lousy staff they hire, unfortunately nothing will change at this store. The vision center at Walmart is 1000% better than Americas Best by a long shot.

I have been getting glasses from America best for the last 5 years. They continue to break time after time. It's always the frames. I have purchased a total of 8 pair of glasses, because the frames are reasonable, but you get what upu pay for. I also have experience my lens falling out, I have over 10 eye cases to try and keep them safe, to no avail, it's the quality of the product.

I just wanted to say thank you so much American best especially the manager Rita was so friendly helpful thank you so much America best I wear I plan to recommend other family members and friends to this place

I used to go to LensCrafters in the past, but after my sister introduce the better half and me to Americas best every year for our Routine eye exam and glasses we have been using americas best with out issue.
And we do have vision insurance but would be willing to go self pay.
This is the reason im giving this rating
Fast AVl Appt not having to wait weeks on in to see the provider
Good and kind and helpful working staff.
Nice glasses at a nice price with and nice promotion for self pay
Fast turn around for glasses they will give you an estimate time of 7 to 10 days and the last 4 years
We had never waited more than 5 days to get our glasses back.

You will find nice frames that are inexpensive and in style. They buy in bulks and over stock and by in very large quantities therefor they can past the saving to us.

I recently had the oppertunity to finally get glasses from Americas best. The staff were friendly, knowledgeable and very helpful. All the staff, the front desk desk, technician and the Doctor. Had a few laughs as well. Great deal and great service. And guess what...I can see now! I will go back here, i recommend them if you are looking for a great place to get an exam and low cost for exam and glasses.
Thanks you.
Lorene Hanna

I was having double vision and i needed to update my prescription and this is the 3rd time i have gotten the two pairs for 79.99. It comes with an eye exam by two drs.dr han was great and she found a stigmatism.also let me not forget The kindest from the first person i spoke with Mattie.she was very caring and got me an appt of convenience.then Natalie who explained throughly what i was paying for and made a printout for me.and Jobe who showed me a large variety of frames to choose from.Everyone there made me feel so comfortable.Customer service was excellent from all.They made me feel so special.And followed through updating me when my glasses would be ready.Extremely happy with my glasses and Very impressed with the staff.5 staes to all.Highly recommend the Edgewater Nj location.Americas Best lived up to their name.! Thank u

When I went to pick up my glasses from America's Best the customer service person handed me my glasses and walked away. Noone asked if they fit properly or if I could see. I got home put them on and could not read the computer or a book. I went back they replaced them and guess what I still can't use them. I took the pair and left and went to another Doctor who said the script was incorrect. I purchased glasses with that facility and I leave the ones from America's Best in the car as they are as good as the dollar store glasses. And today after 6 months they broke. America's best should be America's worse. I wouldn't advise anyone to go there.

Very fast & reliable service. The exam was quick, easy & painless. Very nice employees, & knowledgeable!

I purchased my glasses back In April from American Best my glasses had the wrong prescription they broke in 10/14/2023 I took them back to be fix she said they cant be fix but i can look at another pair she can pop them out and put the les in them why and the prescription not right. She wanted to make me an appointment to come back nope I am not paying another $400 for another pair of glasses from this company bad business and the advertisement for two pair for $79 is not true. Never again and wouldn't recommend anyone to go there.

Hello,
It took 2 weeks to get an appointment. It's at 9:40.
I show up 10 minutes early. I checked with all the paper work filled out online.
I waited 45 minutes and saw 2 other customers get waited who came after me.
So I asked at the front desk why? I was told they work on doctors time frame, when ask why not
Inform customers of the wait. They told me to have a good day. So if I could I rate this a zero i would.